App Builder Study Guide

john pullen
Quiz by , created over 2 years ago

Salesforce App Builder exam study guide

3696
12
0
Tags No tags specified
john pullen
Created by john pullen over 2 years ago
Admin Final
dbm
Buyer's Admin Assistant
teshan.appiah
Motivación
Juan Carvajal
English Literary Terminology
Fionnghuala Malone
IB Bio - Mitosis Quiz
j. stu
Good communication
Lee Wilson
Administration Departments
Lee Wilson
GoConqr Campus set up and management
Sarah Egan
PUBLIC Administration Final Exam
Hanin Lewa
Teorías de la Administración
diego7_rodriguez

Question 1

Question
When configuring a record type, an app builder can configure the available value of a picklist for the page layout. Which Opportunity standard field is available to be configured directly to the opportunity record type? Choose 2.
Answer
  • Lead Source
  • Forecast Category
  • Stage
  • Type

Question 2

Question
Which statement is true when a new full sandbox is created? Choose 2.
Answer
  • Chatter data will be copied to the sandbox by default
  • Usernames will be modified uniquely for that sandbox
  • Default email deliverability is set to system email only
  • Users email addresses will not be modified

Question 3

Question
What is a true statement in regards to creating custom report types?
Answer
  • Any object can be chosen unless the object is not visible to the person creating the report type through security settings
  • Once a report type is saved with a standard or custom primary object, the primary object cannot be changed in that report type
  • When the primary object is a custom object and is deleted, then the record type and reports created from it must be deleted manually
  • The detail object in a master-detail relationship cannot be added as a secondary object on a custom report type

Question 4

Question
Universal Containers has deployed custom tabs through change sets, without including the profiles, to production (Enterprise Edition). Which statement is true in regards to the visibility of custom tabs?
Answer
  • Custom tabs are default on for all users
  • Custom tabs are default off for all users
  • Custom tabs are exposed for all users
  • Custom tabs are hidden for all users

Question 5

Question
A Customer Service Representative at a call center would like to be able to collect information from customers using a series of question prompts. What could be used to accomplish this?
Answer
  • Workflow Rules
  • Lightning Connect
  • Visual Workflow
  • Lightning Process Builder

Question 6

Question
At Universal Containers, the Account object has a Master-Detail relationship with an Invoice custom object. The App Builder would like to change this to a lookup field but is not able to do so. What could be causing this?
Answer
  • The Invoice must have at least one Master-Detail field for reporting
  • The Invoice records have existing values in the Account
  • The Account is included in the workflow on the Invoice object
  • The Account record includes Invoice Roll-Up summary fields

Question 7

Question
A new custom object is being created with private sharing settings. The business wants to share individual records with specific people or groups of people on a case-by-case basis. What options does the business user have to manually share individual records? Choose 3.
Answer
  • Permission Sets
  • Roles
  • Profiles
  • Users
  • Public Groups

Question 8

Question
What type of field can be referenced by a Roll-Up Summary field using SUM? Choose 3.
Answer
  • Formula
  • Currency
  • Percent
  • Date
  • Number

Question 9

Question
The Customer Service Team at Universal Containers uses a custom Project object to track their customer projects. An App Builder wants to create a relationship between the Project object and the related client Account record. A private sharing model is in place for both Accounts and Projects. Which statement is true when creating an Account lookup field on the Project object? Choose 2.
Answer
  • The Account lookup field on the Project record can be made optional
  • Users can only delete Accounts if they have access to related Project records
  • The Account record can include roll-up summary fields with data from the Project records
  • Cross-object field updates between the Project and Account records are not supported

Question 10

Question
Which statement is true when defining a Create custom action for the Contact object? Choose 2.
Answer
  • The Create action can pre-define Contact field values
  • The Create action will ignore field requirements
  • The Create action will respect validation rules
  • The Create action allows a user to select a record type

Question 11

Question
Which use case can be accomplished using a custom link? Choose 3.
Answer
  • Navigate to a create record page with fields pre-populated
  • Navigate to a custom Visual Flow to update the current record
  • Navigate to an external system using data in Salesforce
  • Navigate to a process to update the current record
  • Navigate to an Apex Trigger to update the current record

Question 12

Question
Which statement is TRUE about field update actions from workflow rules and approval processes? Choose 2.
Answer
  • Field updates are tracked in the History related list of a record regardless of whether or not history tracking is set for those fields.
  • Field updates are not available on currency fields if the organization uses multi-currency
  • Field updates with "Re-evaluate Workflow Rules" selected can cause a recursive loop if the updated field is schedules on a workflow
  • Field updates to records based on workflow rules and approval processes do not trigger validation rules

Question 13

Question
Which type of relationship can be defined with external objects? Choose 2.
Answer
  • Cross-Organization Lookup
  • External Master-Detail
  • External Lookup
  • Indirect Lookup

Question 14

Question
Universal Containers needs a field on the Account to track how many Opportunities are closing within the next 30 days. What can be used to accomplish this goal?
Answer
  • Process Builder
  • Apex code
  • Roll-Up Summary field
  • Workflow rule

Question 15

Question
Universal Containers would like to use a Chatter group for their Mergers and Acquisitions teams to collaborate on potential new projects. The group should not be visible for non members to see or join, and can be accessed by invite only. Which Chatter group type should the App Builder recommend?
Answer
  • Public Group
  • Private Group
  • Member Group
  • Unlisted Group

Question 16

Question
Sales representatives want to capture custom feedback record details related to each Account. The sales reps want to accomplish this with minimal clicks on the Salesforce 1 mobile application. What is the recommended solution to meet the requirement? Choose 2.
Answer
  • Create an object-specific action on Account
  • Create a global action on Account
  • Create a feedback object on a parent of Account
  • Create predetermined values for most of the fields

Question 17

Question
Universal Containers needs to update a field on an Account when an Opportunity Stage is changed to Closed Lost. What can be used to accomplish this requirement? Choose 2.
Answer
  • Assignment Rule
  • Lightning Process Builder
  • Approval Process
  • Workflow Rule

Question 18

Question
Universal Containers would like to embed a chart of all related Opportunities by stage on the Account detail page. Which type of report should the App Builder create to add to the Account Page Layout?
Answer
  • A tabular report on the Account object
  • A summary report on the Account object
  • A summary report on the Opportunity object
  • A tabular report on the Opportunity object

Question 19

Question
Universal Containers would like to collaborate with its customers within Salesforce, and has decided to enable the "Allow Customer Invitations" chatter setting. What Permission is granted to Customers when invited to a Chatter Group?
Answer
  • The ability to invite members to groups of which they are a member
  • The ability to interact with members of their groups
  • The ability to @mention accounts of which they are a contact
  • The ability to request actions to public groups

Question 20

Question
At Universal Containers, multiple departments utilize the Case object for different purposes. Some users submit cases for IT and HR requests. Other users provide customer support with case records. How can an App Builder enable different users to see different fields, based on the case type?
Answer
  • Create different case record types for IT, HR, and Customer Support. Assign different page layouts to each record type by profile.
  • Create different case field sets for IT, HR, and Customer Support. Assign different field sets by role
  • Create different case field sets for IT, HR, and Customer Support. Assign different field sets by profile
  • Create different record types for IT, HR, and Customer Support. Assign different page layouts to each record type by role

Question 21

Question
Which capability allows an App Builder to grant object-level access? Choose 2.
Answer
  • Assigning a user a Public Group that allows for Read and Edit access to an object.
  • Assigning a user a Role that allows Read Access to an object
  • Assigning a user a Permission Set that allows for Read and Edit access to an object
  • Assigning a user a Profile that allows Read access to an object

Question 22

Question
Universal Containers sales reps can modify fields on an Opportunity until it is closed. Only the Sales Operations teams can modify the Post Close Follow-up Date and Post Close Follow-up Comments fields. How can these requirements be met?
Answer
  • Use multiple record types, page layouts, and profiles
  • Use record types with field sets and restrict editing fields using field-level security
  • Use field-level security to mark fields as read-only on the Sales profile
  • Use field-level security on page layouts to restrict editing fields

Question 23

Question
What is a true statement in regards to converting a tabular, summary, or matrix report to a joined report? Choose 3.
Answer
  • Bucket fields are not supported in joined reports
  • The Rows to Display filter is not supported in joined reports
  • Joined report blocks are formatted as matrix reports
  • Report formulas are not supported in joined reports
  • Cross filters are not supported in joined reports

Question 24

Question
Universal Containers is setting up Salesforce for the first time. Management would like the Sales and Marketing teams to have different navigation menus in the Salesforce 1 app. Which option is available to an App Builder to satisfy this requirement?
Answer
  • Create sales and marketing profiles and ensure read access to different objects
  • Create roles for sales and marketing and assign a custom homepage layout for each role
  • Create mobile navigation menus for both the sales and marketing profiles
  • Create public groups for sales and marketing and create mobile navigation menus for each group

Question 25

Question
Universal Containers is importing 1000 records into Salesforce. They want to avoid any duplicates from being created during the import. How can this requirement be met?
Answer
  • After importing all of the custom objects, run a duplicate check report, export the report to a CSV file, and run a mass deletion to purge any duplicates.
  • Include a column in the import file that has either record name, Salesforce ID's, or external IDs that can be used to match records.
  • When importing the file, select the "Prevent Duplicates" option on the last step of the Import Wizard and export the file.
  • After importing all of the custom objects, review all records created and manually merge or delete any duplicate records.

Question 26

Question
Which statement is true about converting a lead? Choose 3.
Answer
  • Administrators may choose whether to enforce validation rules and triggers
  • The Lead's most recent campaign record is automatically applied to the "Primary Campaign Source" field on the opportunity.
  • The system automatically maps standard lead fields to standard account, contact, and opportunity fields.
  • Users can convert leads that are associated with an active approval process.
  • Multi-select pick-list values on Lead records overwrite values on the Contact's corresponding field.

Question 27

Question
Universal Containers has created the custom objects Candidate and Interview on Salesforce to track candidates and interviews respectively. The company wants to track the total number of interviews a candidate has gone through on the candidate record without writing any code. How can an App Builder accomplish this requirement?
Answer
  • Use a roll-up summary field on the Candidate record to show the total number of interviews
  • Use a lookup relationship between the Candidate and Interview objects.
  • Use a master-detail relationship between the Candidate and Interview objects.
  • Use a formula field on the Candidate record to show the total number of interviews.

Question 28

Question
To synchronize Accounts, Orders, and Shipments in real-time, a Developer has built a custom interface between and external system and Salesforce. Prior to deployment, the Developer needs to confirm that the interface can sustain the syncing of thousands of records at a time. Which Sandbox environment is recommended to complete Performance and Load Testing?
Answer
  • Developer Pro Sandbox
  • Full Sandbox
  • Developer Sandbox
  • Partial Sandbox

Question 29

Question
What is the capability of Schema Builder? Choose 2.
Answer
  • To create new Lookup or Master Detail object relationships
  • To modify custom field help text on standard objects
  • To upload descriptions of standard and custom objects
  • To enable Field History Tracking on standard objects

Question 30

Question
Which statement is true about an External ID field?
Answer
  • The field contains unique record identifiers from a system outside of salesforce
  • The field can be based on case-sensitive or case-insensitive values.
  • The field must contain at least one number and at least one letter
  • The field must be unique since duplicates are not allowed within Salesforce

Question 31

Question
Universal Containers has two teams: Sales and Services. Both teams interact with the same records. Sales users use the fields on the Account record. Service users use three of the same fields as the Sales team but also have five of their own, which the Sales team does not use. What is the minimum configuration necessary to meet these requirements?
Answer
  • One profile, two record types, one page layout
  • Two profiles, one record type, two page layouts
  • Two profiles, two record types, two page layouts
  • One profile, one record type, and one page layout

Question 32

Question
An App Builder has been asked to provide users a way to identify a Contact's "Preferred Contact Method" directly on the Contact record. Users need to be able to identify whether a phone number or an email is the Contact's preferred communication method. Which field type will allow the App Builder to accomplish this with the fewest fields possible?
Answer
  • Formula
  • Email
  • Checkboxes
  • Picklists

Question 33

Question
Which objects can be members of a Campaign?
Answer
  • Lead
  • Contact
  • Opportunity
  • Account

Question 34

Question
When is it recommended to refresh a full sandbox?
Answer
  • Within 3 hours of when it is created
  • After a major production release
  • After UAT sign-off
  • Whenever a new Production user is added

Question 35

Question
The Director of Customer Service wants to know when agents are overwhelmed with high priority cases on the support queue. The Director wants to receive a notification when a new case is open with the status of "New" for more than 4 business hours. Which automation process could be used to accomplish this? Choose 2.
Answer
  • Visual Workflow
  • Lightning Process Builder
  • Escalation Rules
  • Scheduled Apex

Question 36

Question
The VP of Sales at Universal Containers has requested that sales reps be given access to view Accounts in Salesforce. However, they've also requested that sales reps only be allowed to create new Opportunities on Accounts they own. How can this requirement be met?
Answer
  • Create a new Opportunity Quick Action that validates Account ownership
  • Create an Opportunity Validation rule that compares the Opportunity and Account Owners
  • Set the Organization Wide Default sharing on Opportunities to Controlled by Parent
  • Set the Organization Wide Default sharing on Opportunities to Private and recalculate sharing

Question 37

Question
In order to delete Opportunities, Universal Containers would like sales reps to submit requests for approval from their Sales Manager. What can be used to meet these requirements?
Answer
  • Two-Step Approval Process
  • Process Builder with Submit for Approval action
  • Approval Process with Time-Dependent Workflow action
  • Approval Process with Apex Trigger

Question 38

Question
Representatives at Universal Containers use Salesforce to record information for new Leads. When new prospects are added, an outbound message is sent to SAP with the Lead's information. Which automation process will accomplish this without writing any code?
Answer
  • Use Visual Workflow to create a wizard that will send an outbound message
  • Design an Approval Process that sends an outbound message upon approval
  • Create a Workflow Rule with an Outbound Message as the action
  • Create a process using Lightning Process Builder to send the outbound message.

Question 39

Question
What is a true statement regarding Master-Detail relationships? Choose 3.
Answer
  • Master-Detail relationships can convert to a lookup relationship if no roll-up summary fields exist on the master object
  • Master-Detail relationships cannot be converted to a lookup relationship
  • A Master-Detail relationship cannot be created if the custom object on the detail side already contains data
  • Standard objects can be on the detail side of a custom object on a Master-Detail relationship
  • Deleting a master record in a Master Detail relationship deletes all related detail records

Question 40

Question
What is a key consideration with using Unmanaged Packages? Choose 2.
Answer
  • A namespace is required to create an Unmanaged package
  • A namespace is not required to create an Unmanaged package
  • The person who created the Unmanaged package has no control over the installed components
  • The person who created the Unmanaged package can change or upgrade installed components.

Question 41

Question
A custom object has a Public, Read-Only sharing setting that does not grant access using hierarchies. A dynamic sharing rule provides Write access to the object to the Global Marketing public group if the record is marked as Global. A user creates a record and marks it as Global. Who will have write access to the record?
Answer
  • The Global Marketing public group and anyone above the owner in the role hierarchy
  • The Global Marketing public group, the record owner, and anyone above the owner on the role hierarchy
  • The record owner and Global Marketing public group
  • The record owner and anyone above the owner in the role hierarchy

Question 42

Question
The organization wide default for a custom object is set to private. The Supervisor profile grants view access to the same object. A user with the Supervisor profile is also listed as the Manager on the user detail records for a subordinate. However, the Supervisor still cannot view records owned by the subordinate. What is preventing the Supervisor from viewing records owned by the subordinate? Choose 2.
Answer
  • Organization-wide default settings for the custom object do not grant access using hierarchy
  • Organization-wide default settings for the custom object grant access to other users with the same role
  • The Supervisor's role is not above the subordinate's role in the hierarchy
  • The Supervisor requires a permission set in order to view the Subordinate's records

Question 43

Question
Universal Containers has purchased a Lightning Component on the AppExchange. Where can that component be utilized? Choose 2.
Answer
  • Lightning Process Builder
  • Visual Workflow
  • Standalone Lightning App
  • Salesforce1 Mobile App

Question 44

Question
An App Builder needs to change the data types of a few custom fields. The App Builder is not able to delete and recreate any of the fields nor modify any Apex Code. Which data type change will require the App Builder to perform additional steps in order to retain existing functionality?
Answer
  • Changing the data type of a field used on an Apex class from number to text
  • Changing the data type of a field used as an External ID from number to text
  • Changing the data type of a field used in a report from text to an encrypted field
  • Changing the data type of a field used in lead conversion from number to text

Question 45

Question
An App Builder wants to show Groups as the last navigation menu item in the Salesforce1 Mobile App. However, the App Builder is not able to select Groups as one of the items on the drop down menu. What could cause this?
Answer
  • Groups is not included in the selected list for the navigation menu
  • Groups is showing up on the recent section and not on the navigation menu
  • Groups is included in the Smart Search Items but not on the navigation menu
  • Groups cannot be the last item in the navigation menu

Question 46

Question
What may occur if workflow rules are re-evaluated after a field change by a field update? Choose 2.
Answer
  • Workflow rules trigger more workflow rules to be re-evaluated
  • A recursive loop potentially results in exceeding organizational limits
  • Cross-Object workflow rules result in re-evaluation after field changes
  • Workflow rules trigger validation rules on field updates

Question 47

Question
The VP of Marketing wants to broadcast an email to 10,000 contacts in Salesforce on a regular basis, but realizes Salesforce's mass email functionality has a limitation on the number of emails that can be sent each day. What action should the App Builder take?
Answer
  • Develop Apex code and Visualforce pages to send the emails
  • Request Salesforce increase the number of maximum daily emails
  • Research and evaluate products available on AppExchange to send mass emails
  • Download all Contacts to a CSV file and use an email client to send the emails

Question 48

Question
The Director of Marketing has asked the App Builder to create a formula field that tracks how many days have elapsed since a contact was sent a marketing communication. The director is only interested in whole units. Which function should be used to calculate the difference?
Answer
  • DATEVALUE()
  • NOW()
  • DATE()
  • TODAY()

Question 49

Question
Universal Containers has a requirement that an Opportunity should have a field showing the value of its associated account's billing state. This value should not change after the Opportunity has been created. What is the recommended solution to configure this automation behavior?
Answer
  • Apex
  • Formula Field
  • Workflow
  • Roll-Up Summary

Question 50

Question
Universal Containers wants to streamline its data capture process by linking fields together. They wish to do this so that the available values on dependent fields are driven by values selected on controlling fields. Which consideration supports the standard requirements? Choose 3.
Answer
  • Checkbox fields can be controlling fields but not dependent fields
  • The import wizards only allow values to be imported into a dependent picklist if they match the appropriate controlling field
  • Custom picklist fields can be controlling or dependent fields
  • Multi-select picklists can be dependent picklists but not controlling fields
  • Standard and custom picklist fields can be dependent fields

Question 51

Question
Universal Containers would like to automatically assign a specific permission set to a new user. How can this requirement be met? Choose 2.
Answer
  • Create a Flow on the User Object to assign the permission set
  • Create an Approval Process on the user object to assign a permission set
  • Create a Lightning Process on the user object to launch a flow
  • Create a workflow rule on the user object to assign a permission set

Question 52

Question
When an Opportunity Close Date is delayed more than 60 days, the manager and the VP of Sales must approve the change. How can this requirement be met? Choose 2.
Answer
  • Create a Lightning Process Builder Flow that submits the record for an Approval Process
  • Build an Approval Process that requires Unanimous approval from the manager and the VP of Sales
  • Create a workflow rule that checks for close date less than 60 days and add an email alert
  • Build a validation rule that does not allow a user to save the opportunity record

Question 53

Question
A sales manager would like to look at an Account record and view charts of all the related open opportunities, closed/won opportunities, and open cases. How many report charts can be added to the Account page layout to meet this requirement?
Answer
  • 4
  • 2
  • 3
  • 1

Question 54

Question
A custom field contains a feedback score which is on a scale of one to five. End users would like a visual indication of one to five stars on the number found in the feedback score custom field. How can this visual indicator be displayed?
Answer
  • Use a custom image field
  • Use a custom formula field
  • Use a custom number field
  • Use a custom text field

Question 55

Question
Universal Containers provides access to Salesforce for their sales, service, and marketing teams. Management wants to ensure that when users log in, their home tab provides access to links and documentation that are specifically relevant to their jo function. How can the requirement be met?
Answer
  • Expose specific elements within a home page custom component determined by profile
  • Create separate home page custom components and layouts, assign to users by profile
  • Create separate home page custom components and layouts, assign to users by roles
  • Expose specific elements within a home page custom component determined by role

Question 56

Question
The VP of Account Management at Universal Containers has requested that all Contact's mailing postal codes match the associated Account's shipping postal code. How can this be enforced using validation rules?
Answer
  • Create a validation rule using a Not Equal operator
  • Create a validation rule using the GEOLOCATION() function
  • Create a validation rule using a Compare operator
  • Create a validation rule using the DISTANCE() function

Question 57

Question
Universal Containers manages informal projects by department using a custom object called Projects. Only Employees in the project's respective department should have view access to all of the department's project records. If an employee changes job roles and moves to another department, the employee should no longer have access to the projects within the former department. How can these requirements be met assuming the organization wide default for Projects is set to Private?
Answer
  • Create a criteria-based sharing rule using the Project's department that grants access to users by roles
  • Create a criteria-based sharing rule using the Project's department that grants access to users by permission sets
  • Create a criteria-based sharing rule using the Project's department that grants access to users by public groups
  • Create a criteria-based sharing rule using the Project's department that grants access to users by profiles

Question 58

Question
Universal Containers needs to flag Leads with one or more business areas. They need to add a field to capture these to the Lead record. There is no need to report on the field. What is the appropriate field type?
Answer
  • Text Area
  • Picklist
  • Picklist (Multi-Select)
  • Radio Button (Multi-Select)

Question 59

Question
Which statement is true for embedding a Visualforce page in a page layout? Choose 2.
Answer
  • Visualforce Pages on a field set have attributes for width and height
  • Visualforce Pages can only be placed in the Visualforce section in a page layout
  • Visualforce Pages can be placed anywhere on a page layout
  • Visualforce pages on a page layout have attributes for width and height

Question 60

Question
Universal Containers conducts evaluations of their sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, their managers, and their manager's executives can view the rep's evaluation record, but the reps should not be able to view the executive comment fields on their review. How can these requirements be met?
Answer
  • Use a private sharing model granting record access using custom settings, manager field access with record types and page layouts
  • Use a private sharing model granting record access using hierarchy; manage field access with field-level security
  • Use a private sharing model granting record access using custom settings; manage field access with page layouts and field-level security
  • Use a private sharing model granting record access using hierarchy; manage field access with record types and field-level security