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Test GRC Tickets Creation

Description

GRC Tickets Creation
Gaby Jiménez
Quiz by Gaby Jiménez, updated more than 1 year ago
Gaby Jiménez
Created by Gaby Jiménez almost 9 years ago
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Resource summary

Question 1

Question
GRC requests can be submitted by all users with access to the portal
Answer
  • True
  • False

Question 2

Question
GRC requests can be logged in order to request access only for cases as new hires
Answer
  • True
  • False

Question 3

Question
Description field highlighted in the image attached is used for:
Image:
5b064efb-b7a2-41a5-967e-c0a967b872fd (image/jpeg)
Answer
  • Describing the roles you need to request
  • Indicating the ID requestor and Cost center for this expense
  • Entering a description that is meaningful to the role approvers about the access you are requesting and why
  • Indicating to GRC team for cases where the request is urgent

Question 4

Question
A GRC ticket request can be used for modeling an approver role
Answer
  • True
  • False

Question 5

Question
GRC Request Type named "New Account" (see image attached) is used for new hires or user without any access to SAP only
Image:
2373b11b-4658-4238-97c5-35fcb05d1cce (image/jpeg)
Answer
  • True
  • False

Question 6

Question
Internet navigator where you can raise a GRC ticket:
Answer
  • Chrome
  • Mozilla
  • Internet Explorer 11
  • All navigators can be used

Question 7

Question
GRC ticket request cannot be raise for an user with an ID that begins with "X"
Answer
  • True
  • False

Question 8

Question
As an alternative option, you also can request access to SAP through Infocenter (Inquira as per the image attached)
Image:
66c3b823-8662-4c3f-a1e6-34b9466bd0bd (image/jpeg)
Answer
  • True
  • False

Question 9

Question
In case of experiencing any internet error, go to Tools and activate:
Answer
  • Deleting browsing History
  • InPrivate Browsing
  • Enterprise Mode
  • Turn on Tracking Protection

Question 10

Question
For adding a new role, you can search:
Answer
  • By system
  • By Role Type
  • By Role / Profile name
  • All options are correct

Question 11

Question
An User cannot request different roles in the same GRC ticket logged.
Answer
  • True
  • False

Question 12

Question
If a new hire requires similar roles to another colleague, you can:
Answer
  • Copy his accesses in SAP directly
  • Use a colleague access and save with a header note
  • Raise an New Account GRC ticket for SAP Access
  • Create a Model After User Access Request Form

Question 13

Question
When you raise a GRC ticket, you can search for a user ID by using the following option:
Answer
  • Email
  • Company Code
  • Cost Center
  • Ticket number in SAP
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