Question 1
Question
What is a breakdown
Answer
-
The patients dental benefits
-
The patients dental history
-
The patients treatment plan
Question 2
Question
Can you use lower case letters in QSI?
Question 3
Question
How do you search for the insurance address when creating a new plan?
Answer
-
Type the insurance company name
-
Type + then the po box number
-
Enter the insurance company telephone number
Question 4
Question
What fee schedule does United Health Care (UHC) use?
Answer
-
Dentemax
-
DBP
-
Careington
-
United Health Care
Question 5
Question
What does FCL stand for?
Answer
-
Florida Central Life
-
Fee Change List
-
Florida Combined Life
Question 6
Question
When creating a new plan and the patient has an old insurance plan already attached to their account, what do you do?
Answer
-
999 the old plan
-
Cancel the old plan, use the previous days date and then attach the new plan
-
Replace the old plan and then attach the new plan
Question 7
Question
Who fills out the breakdown forms?
Answer
-
The insurance company
-
The breakdown department
-
The dental office
Question 8
Question
What is Adj Gen Svc?
Answer
-
Adjudication Services
-
Sedation
-
General Services
Question 9
Question
What two fee schedules are added to line 11 (Plan Fee Schd) when creating a new PPO plan?
Answer
-
INS and Patient
-
INS and INS
-
INS and UCR
Question 10
Question
What does UCR stand for?
Answer
-
Usual Chart Record
-
Usual Customary Rate
-
United Core Research
Question 11
Question
If there is no deductible, what is entered on line 15 ?
Answer
-
Leave Blank
-
U = Unlimited
-
Zero (0)
Question 12
Question
If a percentage is given for implants, but the breakdown states STR, what should you do?
Example: Implants 50%-STR
Answer
-
Add the percentage on line 8
-
Do not add the percentage on line 8, but include in your comments.
-
Do not add the percentage or include in your comments.
Question 13
Question
What does STR stand for?
Question 14
Question
It is not necessary to include orthodontics (line 11) on line 18 if blank
Question 15
Question
What is the Max Age Child?
Question 16
Question
4910 is the code for what dental procedure?
Answer
-
Prophy
-
Perio Maintenance
-
Scaling
Question 17
Question
FMX, PANO and BWX are all what?
Answer
-
Type of X-Ray
-
Cleaning
-
Sedation
Question 18
Question
4341 is the code for what dental procedure?
Answer
-
Sealants
-
Fluoride
-
Scaling
Question 19
Question
What date do you use for the Rev Date on line 4?
Question 20
Question
What goes on line 19 for the Coverage Flag?
Question 21
Question
What goes on line 37 "Max $ Sched"?
Question 22
Question
What goes on line 3 "Plan Type"
Question 23
Question
Perio Recall is also called
Answer
-
Perio Maintenance
-
Prophy
-
Debridement
Question 24
Question
If the breakdown gives a percentage for implants, but says STR, what should you do?
Answer
-
Do not include in comments
-
Do not enter the percentage, but include in your comments. Example: Implants 50%-STR
-
Enter the percentage, but do not include in the comments
Question 25
Question
If a max age is given for orthodontics, you should include this in your comments
Question 26
Question
If there is no deductible, what goes on line 18?
Answer
-
Nothing
-
16 only
-
Everything
Question 27
Question
The group number does not need to go on line 1 (Plan)
Question 28
Question
All insurance fee schedules are the same
Question 29
Question
If the "Calendar Year" is circled on the breakdown, what month is used?
Question 30
Question
Where is the Toco Hills office located?
Answer
-
Florida
-
Georgia
-
Pennsylvania
Question 31
Question
Please refer to page 1 of the sample breakdowns to answer the following question: What percent should be used for Oral Surgery?
Question 32
Question
Please refer to page 1 of the sample breakdowns to answer the following question: The Preventative and Diagnostic percentage is 100%.
Question 33
Question
Please refer to page 1 of the sample breakdowns to answer the following question: This plan should be set up using the United Concordia PARNET fee schedule.
Question 34
Question
Please refer to page 2 of the sample breakdowns to answer the following question: The correct numbers on line 16 are...
Answer
-
16 only
-
1,2,14,16
-
1,2,11,14,16
-
1,2,8,11,14,16
Question 35
Question
Please refer to page 3 of the sample breakdowns to answer the following question: What fee schedule should this plan have attached?
Question 36
Question
Please refer to page 3 of the sample breakdowns to answer the following question: This plan has a 5 year replace clause.
Question 37
Question
Please refer to page 3 of the sample breakdowns to answer the following question: The correct title for this plan is...
Answer
-
A. C. Warehouse #123456
-
A. C. WAREHOUSE #123456
-
AC WAREHOUSE
-
AC WAREHOUSE #123456
Question 38
Question
Please refer to page 4 of the sample breakdowns to answer the following question: We always set up new plans for Metlife Military plans.
Question 39
Question
Please refer to page 4 of the sample breakdowns to answer the following question: The deductible applies to everything because none of the types are circled on the breakdown.
Question 40
Question
Where is the Dunlap office located?
Answer
-
Florida
-
Georgia
-
Pennsylvania
-
Illinois
Question 41
Question
What other offices does the FLINT office share plans with?
Question 42
Question
What is the office number for Shady Road?
Question 43
Question
If there are a lot of plans that are similar, it is okay to just make a new plan because that is easier and will take less time.
Question 44
Question
If an office emails the InsPlan email and tells us to update a plan without a breakdown, we just do it because they asked us to.