55011A - The ITIL Foundation Certificate in IT SM Public

55011A - The ITIL Foundation Certificate in IT SM

Kuresuma Desu
Course by Kuresuma Desu, updated more than 1 year ago Contributors

Description

Curso de preparación para examen de Certificación

Module Information

Description

Introduction to Service Management
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Description

The Service Lifecycle
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Description

Service Strategy
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Service Design
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Service Transition
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Description

Service Operation
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