Quiz
BIS
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1What is the buying and selling of goods and services over the internet?
- AE-business
- BE-commerce
2What are four primary drivers of supply chain management?
- AFacilities
- BInvisibility
- CTransportation
- DBusiness Intelligence
- EInventory
- FInformation
3What are the 3 primary components an organisation should consider when determining its facilities strategy?
- ACapacity
- BTransport
- CLocation
- DRoute
- ECost
- FOperational design
4Safety inventory is:
- AExtra inventory held in the event that demand exceeds supply
- BAverage amount of inventory held
5How many Core ERP Components are there?
- A2
- B3
- C4
6How many Extended ERP Components are there?
- A2
- B3
- C4
7Programs:
- AA set of instructions for computers
- BA set of instructions for people
8Sensitivity Analysis:
- AFind out how many tables would need to be served to increase profit by 10%
- BChecks if changing the number of items on the menu would have a big effect
9Goal Seeking:
- AFind out how many tables would need to be served to increase profits by 10%
- BInvestigates what if restaurants opened seven instead of six days a week
10What-If Analysis:
- AInvestigates what if restaurants opened seven instead of six days a week
- BChecks if changing the number of items on the menu would have a big effect
11Operational CRM:
- Aday-to-day front office operations
- Bback operations, does not deal directly with customers
12Analytical CRM:
- Aback operations, does not deal directly with customers
- Bday-to-day front office operations
13Two of the most important aspects of supply chain management are:
- Aprocurement
- Bvisibility
- CERP
- Dlogistics
14Acronym for the 5 characteristics of high quality information:
- ATUPAC
- BTUACC
15A competitive advantage is
- Aa product or service that an organisation's customer's place a greater value on than similar offerings from competitor's.
- Ba product or service an organisation's customer's place less value on
16DSS:
- Ais a type of Operations Support System and stands for Decision Support System
- Bis a type of Management Support System and stands for Decision Support System
17Data is
- Acontext independent
- Bcontext dependent
18How many e-business models are there?
- A4
- B5
19Metadata:
- Aprovides details about data
- Bprovides data
20Cluster Analysis, Association Detection, and Statistical Analysis are all forms of data-mining
- ARichtig
- BFalsch
21SRM, PRM, and ERM are the 3 current CRM trends
- ARichtig
- BFalsch
22ERP stands for Enterprise Recency Planning
- ARichtig
- BFalsch
23Knowledge workers are:
- AIndividuals valued for their ability to interpret and analyse information
- BIndividuals valued for their ability
24Knowledge workers use BI along with personal experience to make decisions based on both information and intuition, a valuable resource for any company.
- ARichtig
- BFalsch
25Define information system (IS)
- AAn information system (IS) can be any organized combination of people, hardware, communication networks, data resources, and polices and procedures that stores, retrieves, transforms, and disseminates information in an organisation.
- BAn information system (IS) can be any organized combination of people, hardware, software, communication networks, data resources, and polices and procedures that retrieves, transforms, and disseminates information in an organisation.
- CAn information system (IS) can be any organized combination of people, hardware, software, communication networks, data resources, and polices and procedures that stores, retrieves, transforms, and disseminates information in an organisation.
- DAn information system (IS) can be any organized combination of people, software, communication networks, data resources, and polices and procedures that stores, retrieves, transforms, and disseminates information in an organisation.
26Potential harms of IT are:
- Aaccurate information
- Bprivacy
- Cinaccurate information
- Dinfringements on privacy
- Ecollusion
27What is an open system?
- Aa system that has the ability to change itself or its environment to survive
- BApple
- Ca system that interacts with other systems in its environment
28End users are:
- Apeople who develop and operate information systems
- Bpeople who use an information system or the information it produces
29IS specialists are :
- Apeople who develop and operate information systems
- Bpeople who use an information system or the information it produces
30Set of operating instructions for computers:
- Aprocedures
- Bprograms
31sets of information processing instructions that people need:
- Aprograms
- Bprocedures
32Data:
- Acontext dependent
- Bcontext independent
- Craw facts or observations
- Dobjective measurements
- Ea list of numbers by itself
33A strategy:
- Ais an overall plan that achieves a specific set of goals or objectives
- Bthis is not the right answer but I didn't know what to type here
34First-mover advantage:
- AApple iPod
- Boccurs when a company can significantly decrease its market share by being first with a new competitive advantage
- Coccurs when a company can significantly increase its market share by being first with a new competitive advantage
- Doccurs when a company can significantly increase its market share by being second with a new competitive advantage
35Managers use 3 common tools to analyse competitive intelligence and develop competitive advantages including:
- APorter's Five Forces Model
- BPorter's Two Generic Strategies
- CPorter's Three Generic Strategies
- DValue Chain Analysis
- EValue Analysis
36Switching costs:
- Acosts that make customers reluctant to switch to another product or service
- Bonly include financial values
- Cinclude financial as well as intangible values
- Dchanging doctors
- Eonly include intangible values
372 ways of reducing buyer power are:
- Aswitching costs, loyalty programs
- Bswitching costs
38What are 2 ways a company reduce the threat of substitute products?
- Aoffering no additional value
- Boffering additional value through wider distribution
- Coffering no add-on services making the substitute product less of a threat
- Doffering a low quality product
- Eoffer various add-on services making the substitute product less of a threat
39Product differentiation can be used to reduce rivalry among existing competitors
- ARichtig
- BFalsch
40The goal of value chain analysis is to identify processes in which the firm can add value for the customer and create a competitive advantage for itself, with a cost advantage or product differentiation
- ARichtig
- BFalsch
41What is the acronym you created for the Information Systems Description Framework?
- AGEEII
- BGIIEEv
- CGEEvIIv
- DGEEEI
- EGEvEIvI
42Cube:
- Acommon term for the representation of information
- Bcommon term for the representation of multidimensional information
43The two primary components of a CRM strategy are (i) Operational CRM, and (ii) Analytical CRM.
- AOperation CRM: processing for day-to-day front office operations or systems that deal directly with the customers.
Analytical CRM: supports back-office operations and strategic analysis and includes all systems that do not deal directly with the customers. - BAnalytical CRM: processing for day-to-day front office operations or systems that deal directly with the customers.
Operational CRM: supports back-office operations and strategic analysis and includes all systems that do not deal directly with the customers.
- AOperation CRM: processing for day-to-day front office operations or systems that deal directly with the customers.
44The primary difference between operational CRM and analytical CRM is the degree of direct interaction between the organisation and its customers.
- ARichtig
- BFalsch
45Cache memory that is built directly into the CPU's circuit is called
- Asecondary cache
- Bprimary cache
46Cache memory contained on an external circuit is called
- Asecondary cache
- Bprimary cache
47Random Access Memory (RAM) is
- Avolatile
- Bnonvolatile
48Read-Only Memory (ROM) is
- Anonvolatile
- Bvolatile
49Primary forces driving the explosive growth of CRM are:
- ADecreases revenues
- BAutomation/productivity/efficiency
- CLess productivity
- DCompetitive advantage
- EAccessibility
- FNo advantages
- GIncreases revenues
- HNo customer demand
- ICustomer demands/requirements
- JNo accessibility
50Core ERP components are:
- ABI
- BAccounting and Finance
- CCRM
- DEBusiness
- EProduction and Materials Management
- FHuman Resources
- GSCM
51Extended ERP components
- ASCM
- BBI
- CAccounting and Finance
- DCRM
- EHR
- FEbusiness
52A ________ is a standard that specifies the format of data as well as the rules to be following during transmission.
- Arouter
- Bprotocol
53TCP/IP stands for:
- Atelecommunication protocol/Internet protocol
- Btransmission control protocol/internet protocol
54The most popular network _________ used are Ethernet and __________
- Aprotocols, TCP/IP
- Brouters, extranet
55An IP address is a unique ________ number that identifies the location of a computer on a network
- A64-bit
- B12-bit
- C32-bit
- D44-bit
Informationen
- Beschreibung
- BIS
- Autor
- Laura C
- Sprache
- English
- Aufrufe
- 53
- Schlagwörter
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