Karteikarten
Ohne Titel
Karten in diesem Stapel (119)
- 1communicationuse of symbols by humans to create messages for other humans
- 2communicating ethicallyconsidering the moral impact of our words, ideas, and views on other people when we communicate
- 3communicating civillymaking a decision to be open to hearing different views and perspectives, even though we may not agree with them
- 4understandto gain knowledge of a view or an idea
- 5logicsystem, principles, and arguments that make up a person's worldview
- 6symbolword, gesture, sound, image, or object that stands in for or represents something else
- 7semantic triangle of meaningways people use or hear a symbol or word and attach a meaning to it
- 8referentconcept or thing the symbol represents
- 9referentconcepts or thing the symbol represents
- 10thought or referencememory or past experiences people have with the words being communicated
- 11reciprocitythe mutual exchange of symbols and meanings
- 12feedbackverbal and nonverbal signals we give to one another while we communicate
- 13culturelearned patterns of perception, values, and behaviors shared by a group of people
- 14ehtnocentricismbelief that our own cultural perspectives, norms, and ways of organizing society are superior to other cultures
- 15intrapersonal communicationwhen people communicate internally with their own selves
- 16interpersonal communicationcommunication with other people that ranges from the highly personal to the highly impersonal
- 17group communicationinteracting with a small but organized collection of people
- 18mass communicationcommunication designed and generated by media organizations to reach large audiences
- 19public/presentational communicationwhen one person gives a speech to other people, most often in a public setting
- 20encodeputting ideas, thoughts, and meanings into a message
- 21decodeinterpreting trying to understand what the sender is communicating
- 22channelmeans by which ideas are communicated
- 23noisethings that interfere with the transmission and reception of a messgae
- 24external noisethings that keep you from sending or receiving a message clearly
- 25physiological noisethings that are going on in our bodies
- 26environmentcultural backgrounds and experiences that people bring to the exchange
- 27civilityexpressing care and concern for others, the thoughtful use of words and language, and the flexibility to see the many sides of an issue
- 28self-efficacyperson's belief that she or he can be flexible
- 29cognitive complexitycapacity to make sense of social behavior in a multidimensional way
- 30empathyability to see the world through another person's eyes and to understand their feelings and perspectives
- 31self-monitoringability to observe one's own behaviors and communication and to see how they are affecting others
- 32content messagesthe actual things we say
- 33relational messagesthe parts of the communication that give us information about how we are or are not connected to another person
- 34communication apprehensionanxiety about speaking in any number of situations
- 35globalizationprocesses through which local and regional ideas, products, and practices are transformed into worldwide ideas, products, and practices
- 36civic engagementindividual and collective actions designed to identify and address issues of public concern
- 37perceptionprocess of acquiring and interpreting information from sensory data
- 38selective attentionprocess of consciously or unconsciously selecting sensory data to maintain our focus
- 39looking-glass selfthe way other people's perceptions of us define our own perceptions of ourselves
- 40identitysocial categories that we and others identify as important characteristics of who we are
- 41primary dimensionsidentity traits we are born with and that are significant parts of who we are
- 42secondary dimensionsidentities that we acquire, develop, or discard throughout our lives
- 43standpointthe perspectives from which a person views and evaluates society
- 44self-conceptperception of who we are and what makes us unique as well as similar to others
- 45labelswords used to describe ourselves and others
- 46symbolic interactionismprocess of understanding our sense of self based on other's observations, judgments, and evaluations of our behavior
- 47self-fulfilling prophecyto act in accordance to expectations
- 48self-esteemhow we feel about ourselves based on perceptions of our own strengths and weaknesses
- 49reflected appraisalthe process of developing an image of who we are based on the way others describe us
- 50social comparisoncomparing ourselves with others in order to determine our value or worth in relationship to that other person
- 51perception checkingwhen we consider a series of statements or questions to confirm (or challenge) our perceptions of others and their behaviors
- 52stereotypebroad generalization about a group of people based on limited exposure to an individual or members of that particular group
- 53identity managementprocess of altering our own behaviors in order to shape others' impressions of who we are
- 54faceworkverbal and nonverbal strategies used to present different faces to others
- 55high self-monitorindividual who is acutely aware of their self-expressions and identity management behavior
- 56low self-monitorperson who communicates without paying much attention to how others are responding to their messages
- 57nonverbal communicationthe process of conveying meaning without using the spoken word
- 58likingusing our body orientation, facial expressions, use of touch, or proximity to communicate our feelings about another person
- 59responsivenessdisplaying positive facial expressions, posture, and gestures
- 60repetitionusing the nonverbal signals that reproduce what is said verbally
- 61emblemsgestures that can be translated into words
- 62emphasisusing nonverbal cues that strengthen what is stated verbally
- 63complementationwhen the nonverbal signal elaborates or expands the meaning of the verbal message
- 64illustratornonverbal behavior that reinforces spoken words
- 65contradictionwhen verbal and nonverbal forms of communication conflict with one another
- 66substitutionwhen we rely on nonverbal codes instead of verbal ones
- 67regulationthe process of controlling conversations and interactions with others
- 68visual communication systemincludes the codes of kinesics, proxemics, and artifacts
- 69auditory communication systemparalanguage
- 70invisible communicationchronemics, olfactics, and haptics
- 71kinesicsthe study of bodily movements such as gestures, posture, eye contact, and facial expressions
- 72affect displaysnonverbal movements that indicate how we feel
- 73adaptorsgestures we use to manage our emotions
- 74proxemicsuse of space
- 75artifactsthe personal objects we use to communicate something about ourselves
- 76personal appearancespecific aspects of our appearance including facial features; skin color; hair color, length, and style; and body type
- 77paralinguisticsthe vocal aspects of nonverbal communication, such as rate, volume, pitch, and emphasis
- 78vocal cuesaspects of the human voice that create rhythm or musical flow
- 79vocalized pausesthe use of filter words like "er", "um", or "uh"
- 80monotonea lack of variation in a speaker's rate, volume, and pitch
- 81silencelack of vocal sound
- 82chronemicshow humans organize and structure time and the messages conveyed as a result of this organization
- 83monochronic culturescultures in which people carefully schedule tasks, complete them one by one, and follow strict agendas
- 84polychronic culturescultures in which people take on several tasks at once and view time as flexible
- 85olfacticsthe use of our sense of smell to gather information
- 86hapticsthe study of communicating via touch
- 87functional or professional touchthe least intimate touch, including touch by others according to their professional position
- 88social or polite touchpart of an initial interaction, greeting, or informal ritual
- 89friendship or warmth touchsense of closeness and caring between individuals
- 90love or intimacy touchtouch between family members or romantic partners
- 91sexual arouse touchthe type of touching that conveys sexual meaning and stimulation
- 92environmental factorssurroundings that influence how we think, feel, and behave as we communicate with others
- 93emoticonstyped characters used to convey feelings
- 94languagea collection of symbols or words used to communicate with others
- 95phonologythe study of how sounds are used to communicate meaning
- 96syntaxthe rules that govern word order
- 97semanticsthe meaning of specific words
- 98denotative meaningthe literal or commonly accepted meaning of a word
- 99connotative meaningthe meaning we associate with particular words based on our experiences, understanding, or opinions of the word
- 100equivocal wordswords that have more than one meaning
- 101slanginformal nonstandard vocabulary used by members of a co-culture or group who have similar interests, goals, or life experiences
- 102jargontechnical language used by professional groups
- 103acronymsthe first letters or initials of terms that form a word
- 104euphemismspolite terms or more socially acceptable ways to describe something that someone may find unpleasant
- 105doublespeaklanguage used to purposefully disguise the actual meaning of something
- 106regionalismwords or phrases common to particular geographical regions
- 107colloquialismwords and phrases used in relaxed, informal conversations
- 108cultural competencethe ability to relate appropriately to members from a different culture
- 109androgynous communicatorsindividuals who are adept at using different speech styles, depending on the situation
- 110confirminglistening in order to recognize, acknowledge, and express value for another person
- 111hearingvibrations of sound waves on our eardrums; the impulses that are then sent to the brain
- 112listeningprocess of giving thoughtful attention to another person's words and understanding what you hear
- 113listening interferenceanything that stops or hinders a listener from receiving a message
- 114pseudolisteningwhen listeners act like they are listening or pretend to be paying close attention to the message
- 115selective listeningwhen listeners only a pay attention to particular parts or sections of a message
- 116defensive listenerlistener who perceives a message as a personal attack or a form of criticism
- 117ambushinglistening carefully to information in order to attack what the speaker has to say
- 118insulated listenerlistener who purposefully avoids listening to specific pieces of information
- 119insensitive listenerlistener who pays attention to the content or literal meaning of the message without attending to the relationship level of the meaning
Informationen
- Beschreibung
- Karteikarten am Ohne Titel, erstellt von leubank am 08/12/2014.
- Erstellt von
- leubank
- Aufrufe
- 0
- Bewertung