Karteikarten
Burberry
Karten in diesem Stapel (14)
- 1What two things makes Burberry special and different?It was born from a coat and it is the only luxury British brand
- 2Where did Burberry go wrong?They had too many licenses so the check design lost its exclusivity
- 3How did they regain their position?A digital transformation
- 4What justification for DT is the most appropriate for Burberry?A burning platform
- 5On which two social platforms is Burberry the leading luxury fashion brand?Youtube and Instagram
- 6What does Burberry offer over their social media platforms?Exclusive content
- 7Which two people have ensured that strong managerial capabilities have been brought to Burberry?Angela Ahrendts and Christopher Bailey
- 8Who are Burberry's new target market?Millennials
- 9How have Burberry reached operational excellence?Employing SAP - a enterprise resource planning sortware
- 10Burberry have created an omnichannel experience and what else with their physical stores?Retail theatre
- 11What was a challenge for Burberry?Connecting all channels
- 12What three new departments have Burberry created?Social media, mobile and insights and analytics
- 13Which customer area has Burberry invested in?Customer service
- 14What function IT have Burberry employed?Computer aided design
Informationen
- Beschreibung
- Degree Business and Management (Management of Information Systems) Karteikarten am Burberry, erstellt von Emily Bramhall am 06/01/2017.
- Erstellt von
- Emily Bramhall
- Aufrufe
- 2
- Bewertung
Mehr zu E-commerce and Digital Transformation Case Studies