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Topic 4 MLF flashcards
Karten in diesem Stapel (12)
- 1What is the definition of E-commerce?Buying or selling goods or services over the internet.
- 2Three advantages online shopping for the customer?1. A large range of goods is available.
2. Saves time of having to travel to stores.
3.Goods are delivered directly to you. - 3Three disadvantages of online shopping for the customer?1. You may have to wait a long time for your item(s) to arrive.
2. It may have a high postage cost.
3. You have to use a debit or credit card in order to pay. this will exclude young people or those with a poor credit rating. - 4Two advantages of online shopping for the business?1. They don't have to pay for premises such as office or shop.
2. They are able to sell worldwide. - 5TWO disadvantages of online shopping for the business.?1. They need to maintain an up to date website.
2. They have to rely on another company to deliver the goods. - 6Two advantages of booking online to the customer?1.It is often cheaper to book online.
2.A booking can be made any time anywhere in the world. - 7Two disadvantages of booking online for the customer?1. Not everyone has the facilities to book online.
2. In order to book online you need to use a credit or debit card. - 8Two advantages of booking online for the business?1.NO high street shops are needed.
2.It attracts customers who are not local. - 9Two disadvantages of booking online for the business?1.Initial costs of buying and installing the system are high.
2.Booking agencies may shut down because customers are buying online. - 10What is the process of online shopping?Search website for items->
Add items you want to basket ->
Proceed to checkout then choose method of payment ->
Enter credit/debit card details ->
Enter address information of where goods are to be deivered - 11What are online accounts and what are they used for?When booking online you sometimes have to set up an account(which contains a username, password and email address). Verification checks are used to ensure you have entered all information correctly.
- 12TOPIC 4 MLF.E- COMMERCE...
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