Karteikarten
Ohne Titel
Karten in diesem Stapel (4)
- 1HeterogeneityRefers to the aspects of services being less standardized and more difficult to compare than physical products.
- 2InseparabilityA major characteristic of services - they are produced and consumed at the same time and cannot be separated from their providers.
- 3IntangibilityA major characteristic of services - they cannot be seen, tasted, felt, heard, or smelled before they are purchased.
- 4PerishibilityA major characteristic of services - they must be used in a certain time period and cannot be saved for later use.
Informationen
- Beschreibung
- Karteikarten am Ohne Titel, erstellt von tyson.collins8 am 27/04/2015.
- Erstellt von
- tyson.collins8
- Aufrufe
- 1
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