LEARN TO COMMUNICATE EFFECTIVELY

LEARN TO COMMUNICATE EFFECTIVELY

Communication is the most important process to transmit our ideas, feelings and thoughts. But if we want to make this activity in a good manner, we can follow some guidelines.

With a good communication we can get information in many areas and stablish decent relationship.

And not mention the business, the communication is the first step to reach an agreement.

LISTENING SKILLS

In this part it is important to clarify the ideas.

Avoid distractions

Pay attention to your gestures. And for eye contact, take notice the culture of the speaker.

CONVERSATION SKILLS

You can "break the ice" asking some basic questions, information in common but never start with religion or politics.

To continue the conversation, show interest and don´t use the time only talking about yourself.

It is important to realize that the other person feels comfortable or perhaps he has to do another activity.

ASSERTIVENESS SKILLS

Is a communication style that enables you to express your feelings, thoughts or beliefs in a way that neither violate the rights.

Assertiveness is not aggressiveness

Assertiveness is not being passive

Assertiveness is not manipulation

– You have the same rights as others have

– You will be happier if you appropriately exercise your rights

– Non-assertiveness is hurtful in relatioships

Verbal communication skills.

Non-verbal communication skills

Stress management skills

SKILLS TO COMMUNICATE MORE ASSERTIVELY