PERFORM QUALITY ASSURANCE

PERFORM QUALITY ASSURANCE

1. process of auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used.

2. it facilitates the improvement of quality processes

3. INPUTS

   • QUALITY MANAGEMENT PLAN
     • describes the quality assurance and continuous process improvement approaches for the project
   • PROCESS IMPROVEMENT PLAN
     • should be supportive of and consistent with the performing organization’s process improvement plans
   • QUALITY METRICS
     • attributes that should be measured and the allowable variations
   • QUALITY CONTROL
     • used to analyze and evaluate the quality of the processes
   • PROJECT DOCUMENT

4. TOOLS AND TECHNIQUES

   • QUALITY MANAGEMENT AND CONTROL TOOLS
     • Affinity diagrams, process decision programs , tree diagrams,matrix diagrams
   • QUALITY AUDITS
     • • Identify all good and best practices being implemented
   • PROCESS ANALYSIS
     • includes root cause analysis—a specific technique used to identify a problem, discover the underlying causes that lead to it, and develop preventive actions

5. OUTPUTS

   • CHANGE REQUESTS
     • are used to take corrective action, preventive action, or to perform defect repair
   • PROJECT MANAGEMENT PLAN UPDATES
     • Quality, scope, schedule, cost management plan
   • PROJECT DOCUMENTS UPDATES
   • ORGANIZATIONAL PROCESS ASSETS UPDATES

6. provides an umbrella for continuous process improvement, which is an iterative means for improving the quality of all processes. Continuous process improvement reduces waste and eliminates activities that do not add value