Mindmap
Essentials of negotiation

Inhalt der Mindmap
Essentials of negotiation
Terms
- Agreement: one wins and another loses
- Negotiation: both parties win
Characteristics
- There are two or more parts
- There is a conflict of needs and desires between two or more parties
- The parties negotiate by their own decision
- The process of "give and take" is fundamental. Modify the initial position to reach an agreement towards a "middle term" of the positions, which is called a compromise.
- The parties prefer to negotiate and seek an agreement instead of fighting openly
The relations between the parties are classified in
- Interdependent
- When the parties depend on each other to achieve their result
- BATNA suggests that negotiators need to understand their own BATNA and that of others. The value of a personal BATNA always depends on the settings available in the current negotiation.
- Types
- Zero or distributive sum
- Declare a value, do everything necessary to claim the reward
- Non zero or integrative sum
- Create a value, find a way for all parties to meet their objectives
- Zero or distributive sum
- When the parties depend on each other to achieve their result
- Independent
- Are able to meet their needs without the help and support of others
- Dependent
- Must rely on others to get what they need
- Interdependent
Mutual adjustment
- Both can influence the results and decisions of the other, and their own results and decisions in turn are affected by the other party.
- Two dilemmas
- Dilemma of honesty
- How much truth to reveal to the other party?
- Dilemma of trust
- How much should the negotiators believe what the other party is telling them?
- Dilemma of honesty
- Two actions in a negotiation help to create that trust and the notions of sincerity and justice
- To be based on the perceptions of the results
- To be based on the perceptions of the process
Concession
- When a party accepts a change in its own position
Conflicts
- The two-dimensional structure is called the double interest model. This model postulates that people in conflict have two types of independent interests.
- Interest in their own results (in the horizontal dimension of the figure)
- Interest in the results of the other (in the vertical dimension of the figure)
- The two-dimensional structure is called the double interest model. This model postulates that people in conflict have two types of independent interests.
Bilder und Dateien der Mindmap
Informationen
- Beschreibung
- Mindmap am Essentials of negotiation, erstellt von Maidaly Alvarez am 13/08/2018.
- Erstellt von
- Maidaly Alvarez
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