Chatbox

Chatbox

1. como me sinto ao ser atendido por um chatbot

2. donotpay é um chatbot que ajudou várias pessoas a economizar com multas e está ajudando pessoas a requisitar asilo politico no reino unido

3. California Law Bans Bots From Pretending to Be Human

   • bots will need to identify themselves
   • Preocupação com manipulação de informações dentro das redes sociais

4. Alibaba already has a voice assistant way better than Google’s

   • It navigates interruptions and other tricky features of human conversation to field millions of requests a day.
   • its eerily humanlike voice assistant capable of making restaurant reservations and salon appointments. It seemed to mark a new milestone in speech generation and natural-language understanding, and it pulled back the curtain on what the future of human-AI interaction might look like.
   • Within 30 seconds, the agent has smoothly handled three common, and tricky, conversational ingredients: interruption, nonlinear conversation, and implicit intent.
     • https://www.technologyreview.com/s/612511/alibaba-already-has-a-voice-assistant-way-better-than-googles/
     • Interruption is self-explanatory: the agent can respond to the customer’s interruption and continue relaying relevant information without starting over or skipping a beat.
     • The nonlinear conversation occurs when the customer asks, “Who are you?” This requires the agent to register that the customer is not answering the preceding question but rather starting a new line of inquiry. In response, the agent reintroduces itself before returning to the original question.
     • The implicit intent occurs when the customer responds, “I’m not home in the morning.” He never explicitly says what he actually means—that home delivery won’t work—but the agent is able to read between the lines and follow up sensibly.

5. Your next doctor’s appointment might be with an AI

   • A new wave of chatbots are replacing physicians and providing frontline medical advice—but are they as good as the real thing?