Project Quality Management

Project Quality Management

1. What is Project Quality?

   • The degree to which a set of inherent characteristics fulfills requirements
   • Conformance to requirements
   • Fitness for use

2. Project quality management ensures that the project will satisfy the needs for which it was undertaken

   • Performing quality control
     • Acceptance decisions
     • Rework
     • Process adjustments
   • Performing quality assurance
     • All activities related to satisfying the relevant quality standards for a project
     • Continuous quality improvement
     • Benchmarking generates ideas for quality improvements
     • A quality audit is a structured review of specific quality management activities
   • Planning quality
     • Implies the ability to anticipate situations and prepare actions to bring about the desired outcome
     • Important to prevent defects
       • Select proper materials
       • Training and indoctrinating people in quality
       • Planning a process that ensures the appropriate outcome