Chapter 14: Best practices in negotiation

Chapter 14: Best practices in negotiation

1. Be prepared before entering negotiation.

2. Identify which type of negotiation that you want to use whether integrative negotiation or distributive negotiation.

3. You should have BATNA and work on it. So that you can maximize your outcome.

4. Be willing to walk away rather than achieving poor agreement.

5. Master the key paradoxes of negotiation.

6. Remember the intangible factor that can influence your behaviour.

7. Be active to manage and handle coalition.

8. Always protect your reputation because other party view your reputation.

9. Always put in mind that you must be rationale and fair in negotiation.

10. Learn a lesson from each negotiation and find a way to improve it.