Diversity management and Performance

Diversity management and Performance

1. DM strategies

   • Functional areas
     • Production
       • Creation or adaptation of an environment
     • Marketing
       • Internal communication
     • Organizational management
       • Implementation of policies, programs and strategies
       • Formulation, projection and definition of policies
       • Accountability
     • Human resources (HR)
       • Training and qualification
       • Recruitment and selection (R&S)
       • Mentoring program
       • Groups and teams

2. Performance

   • Variations or types
     • Organizational
       • Individual
         • Group
           • Financial
             • Innovation
               • Work or Labor
                 • Market
   • Resources applications
     • Human capital
       • Biographical characteristics
       • Beliefs and perspectives
       • Presence of diversity in the organization
       • Cognition, affection and behavior
       • Training, development and qualification
     • Organizational capital
       • Organization characteristics
       • Planning, control and coordination systems
       • Relationship between groups
       • Set of beliefs

3. Guide 1 External environment

   • Country or social context
     • USA
       • Germany
         • UK
           • Nigeria
             • Brazil
               • South Africa
                 • Czech Republic, China, India, Netherlands, Turkey, Unidentified
   • Group or dimension
     • Gender/Women
       • Ethnic-racial/Black and indigenous people
         • PWD
           • Sexual/LGBTQIA+
             • Demografic, Cultural, Immigrants, Belief of Religious

4. Guide 2 Internal environment

   • Sector and market of operation
     • 1st- Public organization
       • University, Nursing home, Federal agency, UK and Brazil public organizations
     • 2nd - Private company
       • Public companies, Czech Republic companies, Bank, Hospitality +
         • Oil company, Information technology (IT), Manufacturing, Facilities management +
         • Consumer goods, Multinationals (MNCs), Nursing home, Forestry, Several
     • 3rd - Non-profit organization
       • Social organizations, Nursing home
   • Reasons and impacts
     • Environments
       • Internal
         • Worker
           • Increase the satisfaction, the motivation +
             • Enhance the productivity, the performance +
               • Get criativity and innovation, etc.
         • Improve the organizational climate and the work environment +
           • Increase the profit, profitability and sales +
             • Improve the communication, the service quality, etc.
       • External
         • Improve the organization image and reputation +
           • Gain competitive advantage +
             • Better comprehension of the market, etc.