Code of Professional Conduct

Code of Professional Conduct

1. 4.0 RESPECT FOR CONSUMERS

   • ILLUSTRATIVE BEHAVIORS
     • 4.1 Language preferences. 4.2 Professional demeanor. 4.3 Consent for interns. 4.4 Communication access and equality.
   • GUIDING PRINCIPLE
     • Honor consumer preferences.

2. 5.0 RESPECT FOR COLLEAGUES

   • GUIDING PRINCIPLE
     • Collaborate with your colleagues to deliver effective interpreting services. Be mindful of how you relate to and interact with your colleagues.
   • ILLUSTRATIVE BEHAVIORS
     • 5.1 Be civil. 5.2 Consult, provide assistance and be a support. 5.3 If you witness a breach in ethical or professional conduct, speak privately. 5.4 Encourage and share information with your colleagues. Be a mentor! 5.5 Consent for interns.

3. 6.0 BUSINESS PRACTICES

   • GUIDING PRINCIPLE
     • Conduct ALL business in a professional manner.
   • ILLUSTRATIVE BEHAVIORS
     • 6.1 Represent your qualifications accurately. 6.2 Honor your commitments. 6.3 Are conditions conducive to effective communication? 6.4 Running late? 6.5 Are working conditions safe? 6.6 Do not harass or coerce. 6.7 Pro bono? Sure.   6.8 Charge fair prices. 

4. 7.0 PROFESSIONAL DEVELOPMENT

   • GUIDING PRINCIPLE
   • ILLUSTRATIVE BEHAVIORS
     • 7.1 Keep learning! 7.2 Stay in the know regarding all governing laws, policies, etc.