Therapeutic Communication

Therapeutic Communication

1. Characteristics

   • Client Centered
   • Purposeful, Planned, + Goal directed

2. Essential Compenents

   • Plan for + allow adequate time
   • Active listining
   • Caring attitude

3. Nursing Interventions

   • Silence
     • Open-ended questions
       • Clarifying techniques, such as paraphrasing ,exploring
         • offering general leads or broad opening statements
           • Showing acceptance and recognition
             • acknowledges the nurse's interest and non-judgemental attitude
           • encourages client to determine where the communication can start to continue talking
         • this determines if the message received was accurate:
           • Restating, use clients exact words
             • Reflecting - directs the focus back to the client to examine his feelings
               • Paraphrasing - restates the clients feelings + thoughts for the client to confirm what has been communicated
                 • Exploring - allows the nurse to gather more information regarding important topics mentioned by client
       • this facilitates spontaneous responses and interactive discussion
     • Silence allows for meaningful reflection
   • Active listening
     • The nurse is able to hear, observe, and understand what the client communicates and to provide feedback