Global Private Cloud (GPC)

Global Private Cloud (GPC)

1. Fully Managed

   • Fully Managed (by CMS) upto the Operating System and/or application
     • Customer doesn't have any write access to any production OS, hypervisor/vCenter, security, network, storage and backup devices and/or configuration
     • Customer cannot create/delete/snapshot VMs
     • Customer may request read-only access to device configuration (dealt per case-basis)

2. Managed

   • Managed up to the hypervisor layer only
     • vCenter is initially built and configured with ESX clusters/virtual networks etc. and then handed over to the customer. Customer is able to create/delete/snapshot VM's
     • Customer doesn't have write access to any production security, network, storage and backup devices and/or configuration
     • Customer may request read-only access to the managed device configuration (dealt per case-basis)

3. Un-Managed

   • Managed up to the hardware level only.
     • Customer/Managed Service Provider manages everything above the hardware level