XaaS — Everything as a Service: IT Operations

XaaS — Everything as a Service: IT Operations

1. The new value of IT will now be given

   • by its ability to select
     • assemble and operate technology provided
       • by third parties
         • WITH a commitment to operational continuity
           • for the organization to conduct
             • its now digitalized businesses
               • AND IT'S used to manage the operational details
                 • the voltage level needed for the data center
                 • the updating the platforms
                 • monitoring alert consoles on
                   • resource consumption on servers

2. The adoption process must be rational

   • implementing technology that may have very low entry costs
     • BUT after expanding service to massive customers
       • can mean operational risks
         • financial unpayable costs
           • IT operations areas must leverage
             • the capacity of the cloud
               • IT will have to adopt more dynamic processes
                 • real-time scheduling, and dispatching
                   • for batch processes
                     • the allocation of a higher capacity server
                       • many reduce the process times to run that batch
                         • we have served our user in a shorter time

3. The technology upgrade rate is increased

   • with cloud computing models because
     • we do not have to deal with the entire
       • financial justification process of technology upgrade projects
         • This new speed will also require automating
           • most possible processes related to configuration management
             • While changes create risks, easy of acces to resources
               • Should allow us to define new mechanisms to reduce their impact
                 • This same dynamism of acquisition can also be uses
                   • in development and testing environments
                     • the production monitoring of the applications and their platforms
                       • will not aim to ensure operational continuity
                         • but also help to decide on the just-in-time allocation of resources
                           • to the productive capacity of the different lines of business
                             • and distribution channels

4. they will now have to focus their activities

   • with the same objective of maintaining
     • a high productive capacity
       • Change and Operations Management areas
         • must adapt their practices to this model in which
           • the speed of change achieved is much greater
             • promoting a trend towards self-service
               • within the development teams
                 • going from "police" type task
                   • to become a dynamic promoter
                     • of good practices and planning