RCA_1

RCA_1

1. EFFECTIVE

   • Robust Recommendations
   • Validate Findings
   • Know Our Stakeholders
   • Seek Feedback
   • Peer Review
   • Don't Assume
   • Do what we say we will, when we say we will

2. SME

   • FCA Thematic Reviews
   • Huntswood
   • Think Reliability

3. INNOVATIVE

   • Problem Solving
   • Retrospective Reviews
   • What are other companies doing?
   • Creative

4. APPROACHABLE

   • Open Minded
   • Visible
   • Do not apportion blame

5. CONTINUOUS IMPROVEMENT

   • Post Implementation Review
   • Seek Feedback
   • Personal/Professional Development