The Care Standards Act (2000)

The Care Standards Act (2000)

1. who it applies to...

   • for service users in residential homes or care homes.

2. Main purpose...

   • to standardise the level of care given to service users in any residential care setting.

3. Strengths...

   • service users must be consulted about the choice of their home as they have the right to choose their own home.
     • ensures that all residential settings have a complaint procedure in place and that service users are aware of the complaint procedure. as they have the right to complain.
       • all staff working in the residential and nursing homes must be either full trained or training. to ensure that staff have the right skills & knowledfe to provide quality care to the service user.
         • residential & nursing homes are inspected to ensure they provide best possible care to service users.

4. weaknesses...

   • while this act stated that service users must be consulted of their choice. in reality they still have little choice about the residential or nursing home they choose because places are very hard to find.
     • nursing homes are very expensive, so it discriminates against the poor, because if they cannot go private, they might not receive a service that will meet their needs.
       • inspections might not be a true representation of the type of care they provide. this is because they can pretend to follow all of the guidelines on the day of inspection to make themselves look good.