Zusammenfassung der Ressource
Work Organization
- Tactical Objectives
- (Medium-term objectives)
- They are based on strategic
objectives
- It focuses on how the
strategic objective will be
achieved.
- They are defined by area or
department of the organization
- Goals
- (Measurement indicators)
- They must define the
degrees of importance &
areas in which they are found
- They generally fulfill 3
functions:
- 1. To establish the desired
future state of an organization.
- 2. Provide a fundamental
reason for the organization
- 3. Provide a set of standards
that are contrasted in
organizational performance
- They can be classified by:
- Organizational level
- Official goals or missions
Operational Goals
Specific individual goals
- Temporal dimensions
- Short-term &
long-term goals
- Processes
- (Operational-administrative
guidelines)
- They are followed with the aim of
achieving the proposed results in a
certain time.
- Internal controls and procedure
manuals are established
- It is a control tool to
ensure compliance
- Procedures
- Plans that indicate the chronological
sequence to obtain results
- It is made up of methods
in a sequential way
- They can occur at all levels
but more in operation
- They tend to form
"routines" of activities
- The procedures must:
- Set in writing and
graphically preferably
- They must be periodically
reviewed
- Always take care of unnecessary
duplication of procedures
- Schedule
- Objectives and sequence of
operations are set
- Programs are characterized by the setting of
the time required for each of its parts
- The programs can be:
- General & private
- Short (Less than a year) and
long-term (More than a year)
- Rules:
- Have the approval of the authority
- Convince line managers to apply them
- Consider the right time to apply it
- Activity & Task
- Activity: Set of actions that are
carried out to meet the goals of a
program.
- It consists of the
execution of tasks
- Task: Labor or occupation
- What a person must do