Installation Documentation

Installation Documentation

1. When customer equipment is configured and installed on the customer premises, it is important to document the entire process. Documentation includes all aspects of equipment configuration, diagrams of equipment installation, and checklists to validate the correct installation.

2. Properly maintained activity logs help when troubleshooting problems.

3. The technician starts documenting the work during router installation. All cables and equipment are correctly labeled and indicated on a diagram to simplify future identification.