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Mercadeo Testbank: Marketing an introduction 12e Cap 6

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Frage 1 von 55

1

________ is the process of evaluating the attractiveness of different market segments and selecting one or more segments to enter.

Wähle eine der folgenden:

  • Differentiation

  • Mass marketing

  • Market targeting

  • Market segmentation

  • Positioning

Erklärung

Frage 2 von 55

1

Zista, a boutique that caters to the clothing needs of women, manufactures two different lines of fashion wear based on the purchasing power of its customers. One product line caters to the needs of affluent, middle-aged women, and the other line targets younger professionals and homemakers. Zista most likely segments the consumer market based on ________ variables.

Wähle eine der folgenden:

  • geographic

  • psychographic

  • universal

  • demographic

  • behavioral

Erklärung

Frage 3 von 55

1

________ consists of arranging for a market offering to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers.

Wähle eine der folgenden:

  • Differentiation

  • Positioning

  • Market targeting

  • Market segmentation

  • Mass marketing

Erklärung

Frage 4 von 55

1

Which of the following is the right order of the steps that companies generally follow in designing a customer-driven marketing strategy?

Wähle eine der folgenden:

  • market segmentation, differentiation, positioning, and market targeting

  • positioning, market segmentation, mass marketing, and market targeting

  • market segmentation, market targeting, differentiation, and positioning

  • market alignment, market segmentation, differentiation, and market positioning

  • market recognition, market preference, market targeting, and market insistence

Erklärung

Frage 5 von 55

1

Senz, an automobile manufacturer, produces low-end vehicles that are targeted toward lower-income consumer groups. Senz most likely segments the consumer market based on ________ variables.

Wähle eine der folgenden:

  • demographic

  • psychographic

  • universal

  • geographic

  • behavioral

Erklärung

Frage 6 von 55

1

acific Fisheries groups its customers by regions in the U.S., such as Midwest, Northeast, and Southwest. For each region, Pacific Fisheries tailors a different set of advertisements and promotions. Based on which of the following segmentation variables does the firm divide its market?

Wähle eine der folgenden:

  • behavioral factors

  • personality characteristics

  • geographic location

  • benefits sought

  • demographics

Erklärung

Frage 7 von 55

1

Pediacertain Pet Supplies, a pet-food company, divides the pet market according to the pet owners' gender, occupation, income, and family life cycle. In this case, which of the following variables has the company used for market segmentation?

Wähle eine der folgenden:

  • geographic

  • psychographic

  • benefit

  • demographic

  • occasion

Erklärung

Frage 8 von 55

1

Demographic variables are the most popular bases for segmenting customer groups because they ________.

Wähle eine der folgenden:

  • create smaller segments

  • create more easily accessible segments

  • do not involve stereotypes

  • are easier to measure

  • involve fewer attributes to consider

Erklärung

Frage 9 von 55

1

Zindle, an American smartphone-manufacturing firm, targets children below the age of ten by providing free games and applications. The firm's marketing approach is reflective of a(n) ________ segmentation.

Wähle eine der folgenden:

  • age and life-cycle

  • geographic

  • occasion

  • gender

  • income

Erklärung

Frage 10 von 55

1

________ factors are the most popular bases for segmenting customer groups.

Wähle eine der folgenden:

  • Geographic

  • Demographic

  • Behavioral

  • Lifestyle

  • Personality

Erklärung

Frage 11 von 55

1

ProFem Inc. caters its line of sports apparel exclusively to women. What type of segmentation does the company use?

Wähle eine der folgenden:

  • age and life-cycle

  • gender

  • behavior

  • psychographic

  • geographic

Erklärung

Frage 12 von 55

1

Which type of market segmentation is generally used by marketers who sell products for the affluent segments of a population?

Wähle eine der folgenden:

  • usage rate

  • occasion

  • income

  • benefits sought

  • ender

Erklärung

Frage 13 von 55

1

At one time, Miller Beer was known as the "champagne of bottled beer." It was targeted at an elite class of customers. Later, to increase sales, Miller was repositioned to attract members of the working, middle-class. What is this segmentation method called?

Wähle eine der folgenden:

  • user status

  • usage rate

  • benefit

  • behavioral

  • psychographic

Erklärung

Frage 14 von 55

1

Dividing buyers into groups based on their knowledge, attitudes, uses, or responses to a product is called ________ segmentation.

Wähle eine der folgenden:

  • behavioral

  • psychographic

  • age and life-cycle

  • user status

  • geographic

Erklärung

Frage 15 von 55

1

Firms that manufacture seasonal products target their consumers primarily through ________ segmentation.

Wähle eine der folgenden:

  • psychographic

  • demographic

  • income

  • occasion

  • age and life-cycle

Erklärung

Frage 16 von 55

1

The marketing manager at Frizzles' Eateries targets customers who are working to lose weight but who still want to dine out. The restaurant chain offers a wide variety of low-fat, low-calorie meals that appeal to dieters. Frizzles' approach is best referred to as ________ segmentation.

Wähle eine der folgenden:

  • age and life-cycle

  • user status

  • benefit

  • demographic

  • geographic

Erklärung

Frage 17 von 55

1

Markets can be segmented into groups of nonusers, ex-users, potential users, first-time users, and regular users of a product. This method of segmentation is called ________.

Wähle eine der folgenden:

  • user status segmentation

  • usage rate segmentation

  • benefit segmentation

  • behavioral segmentation

  • loyalty status segmentation

Erklärung

Frage 18 von 55

1

Shampoo marketers segment buyers as light, medium, or heavy product users. This is an example of ________ segmentation.

Wähle eine der folgenden:

  • user status

  • usage rate

  • benefits sought

  • occasion

  • psychographic

Erklärung

Frage 19 von 55

1

Gold Class Electricals, a consumer-electronics firm, targets market segments based on factors such as country, age, social class, usage rate, and benefits sought. The company divides its markets based on ________.

Wähle eine der folgenden:

  • demographic variables

  • geographic regions

  • multiple segmentation bases

  • behavioral variables

  • psychographic segmentation bases

Erklärung

Frage 20 von 55

1

Rasco Corp. segments its foreign markets based on the income levels of a country's population. In this case, the firm segments its market based on ________.

Wähle eine der folgenden:

  • political factors

  • legal factors

  • personality factors

  • economic factors

  • cultural factors

Erklärung

Frage 21 von 55

1

Producers of popular beverages often partner with global music channels to target consumers through a variety of promotional events and advertisements. This approach to marketing is referred to as ________ segmentation.

Wähle eine der folgenden:

  • intermarket

  • income

  • age and life-cycle

  • occasions

  • gender

Erklärung

Frage 22 von 55

1

Market segments that can be effectively reached and served are said to be ________.

Wähle eine der folgenden:

  • measurable

  • accessible

  • substantial

  • actionable

  • profitable

Erklärung

Frage 23 von 55

1

When the size, purchasing power, and profiles of a market segment can be determined, the market segment is said to be ________.

Wähle eine der folgenden:

  • measurable

  • accessible

  • substantial

  • actionable

  • observable

Erklärung

Frage 24 von 55

1

When a market segment is large or profitable enough to serve, it is termed ________.

Wähle eine der folgenden:

  • measurable

  • accessible

  • substantial

  • actionable

  • differentiable

Erklärung

Frage 25 von 55

1

When an effective program can be designed for attracting and serving a chosen segment, the segment is best described as ________.

Wähle eine der folgenden:

  • accessible

  • measurable

  • reachable

  • actionable

  • differentiable

Erklärung

Frage 26 von 55

1

When market segments are conceptually distinguishable and respond distinctively to various marketing mix elements and programs, they are said to be ________.

Wähle eine der folgenden:

  • accessible

  • measurable

  • reachable

  • differentiable

  • observable

Erklärung

Frage 27 von 55

1

A market segment is less attractive when ________.

Wähle eine der folgenden:

  • there are few aggressive competitors in the segment

  • it is difficult for new entrants to enter the segment

  • it contains powerful suppliers who can control prices

  • substitute products are unavailable in the segment

  • buyers in the market segment have weak bargaining powers

Erklärung

Frage 28 von 55

1

Which of the following is an approach where firms target a whole market based on common consumer needs?

Wähle eine der folgenden:

  • demographic segmentation

  • undifferentiated marketing

  • micromarketing

  • concentrated marketing

  • geographic segmentation

Erklärung

Frage 29 von 55

1

Marketing the same product to a huge customer base without any customization is referred to as ________.

Wähle eine der folgenden:

  • mass marketing

  • differentiated marketing

  • niche marketing

  • local marketing

  • individual marketing

Erklärung

Frage 30 von 55

1

Port Orleans Shipping markets different services to the tourism, defense, and trade segments. The firm designs separate offers for each segment based on their needs. This approach is called ________ marketing.

Wähle eine der folgenden:

  • concentrated

  • differentiated

  • individual

  • mass

  • local

Erklärung

Frage 31 von 55

1

By offering product and marketing variations to segments and developing a stronger position within several segments, companies hope to create more total sales through segmented marketing than ________ marketing across all segments.

Wähle eine der folgenden:

  • undifferentiated

  • differentiated

  • niche

  • local

  • individual

Erklärung

Frage 32 von 55

1

BritWay Ventures, a leading producer of soft drinks, is considering a differentiated marketing strategy. It is most likely important that the company weighs increased sales against ________ before selecting this strategy.

Wähle eine der folgenden:

  • decreased production

  • increased demand

  • increased costs

  • decreased prices

  • increased profits

Erklärung

Frage 33 von 55

1

Compared with undifferentiated marketing, differentiated marketing is more likely to lead to ________.

Wähle eine der folgenden:

  • reduced sales in each market segment

  • weaker product position in each market segment

  • higher costs of doing business

  • redundancy in product design across market segments

  • smaller market share in the industry

Erklärung

Frage 34 von 55

1

A successful niche marketing strategy relies on a firm's ________.

Wähle eine der folgenden:

  • availability of services

  • product positioning

  • superior products

  • knowledge of customer needs

  • affordable pricing

Erklärung

Frage 35 von 55

1

Unlike other car rental agencies that are based in airports to serve travelers, Wheelz-On-Rent has a network of neighborhood offices. The firm strives to serve people who need car rentals for reasons other than vacation, such as when their own cars are being repaired. Wheelz-On-Rent caters to a small share of the large car rental market. From this description, it can be concluded that Wheelz-On-Rent most likely practices ________.

Wähle eine der folgenden:

  • undifferentiated marketing

  • multi-segmented marketing

  • individual marketing

  • local marketing

  • concentrated marketing

Erklärung

Frage 36 von 55

1

The practice of tailoring products and marketing programs to suit the tastes of specific individuals and locations is referred to as ________.

Wähle eine der folgenden:

  • niche marketing

  • micromarketing

  • segmented marketing

  • global marketing

  • undifferentiated marketing

Erklärung

Frage 37 von 55

1

________ marketing tailors brands and promotions to the needs and wants of specific cities, neighborhoods, and even stores.

Wähle eine der folgenden:

  • Differentiated

  • Mass

  • Niche

  • Local

  • Individual

Erklärung

Frage 38 von 55

1

Which of the following is true about local marketing?

Wähle eine der folgenden:

  • It does not cater to individual stores.

  • It does not support evolving technologies.

  • It increases manufacturing costs.

  • It increases economies of scale.

  • It reduces logistical issues.

Erklärung

Frage 39 von 55

1

Marketers tailoring brands and promotions to the needs and wants of specific customer groups practice ________.

Wähle eine der folgenden:

  • niche marketing

  • multi-segmented marketing

  • local marketing

  • mass marketing

  • individual marketing

Erklärung

Frage 40 von 55

1

When a company interacts one-on-one with large numbers of customers to create customer-unique value by designing products and services tailor-made to individual needs, it is engaging in ________.

Wähle eine der folgenden:

  • concentrated marketing

  • mass marketing

  • mass customization

  • differentiated marketing

  • local marketing

Erklärung

Frage 41 von 55

1

Which of the following is true of product positioning?

Wähle eine der folgenden:

  • A product's position is defined by the number of competitors in a market.

  • Product positioning has little influence on the design of marketing mixes.

  • Consumers generally reevaluate products every time they make a buying decision

  • To simplify the buying process, consumers are likely to position products in their minds.

  • Consumers cannot position products without the help of marketers.

Erklärung

Frage 42 von 55

1

Through ________, brands can be differentiated on features, performance, or style and design.

Wähle eine der folgenden:

  • people differentiation

  • channel differentiation

  • price differentiation

  • services differentiation

  • product differentiation

Erklärung

Frage 43 von 55

1

Companies are likely to gain ________ through speedy, convenient, or careful delivery of products.

Wähle eine der folgenden:

  • price differentiation

  • product differentiation

  • channel differentiation

  • services differentiation

  • people differentiation

Erklärung

Frage 44 von 55

1

Which of the following types of differentiation is used to gain competitive advantage through the way a firm designs its distribution coverage, expertise, and performance?

Wähle eine der folgenden:

  • services differentiation

  • channel differentiation

  • people differentiation

  • product differentiation

  • price differentiation

Erklärung

Frage 45 von 55

1

Argonaut Food Stores, a retail giant, hires better-skilled employees than its competitors by employing strategic recruitment practices. It also conducts highly specialized training programs for its employees. In this case, Argonaut has focused on gaining a strong competitive advantage through ________ differentiation.

Wähle eine der folgenden:

  • image

  • people

  • services

  • product

  • channel

Erklärung

Frage 46 von 55

1

Customers recognize the products of Breads & Butters, a coffee shop, by identifying the "twisted bread" logo that helped the firm revolutionize its products. In this case, the firm has differentiated itself through its ________.

Wähle eine der folgenden:

  • image

  • people

  • services

  • channel

  • positioning

Erklärung

Frage 47 von 55

1

When firms use symbols, colors, or characters to convey their personalities, they are using ________ differentiation.

Wähle eine der folgenden:

  • image

  • people

  • usage-rate

  • user-status

  • channel

Erklärung

Frage 48 von 55

1

Which of the following is true of perceptual positioning maps?

Wähle eine der folgenden:

  • They are used by marketers to divide a market into smaller groups with distinct characteristics.

  • They are used by marketers to identify supplier and retailer perceptions of a product.

  • They are used to analyze consumer perceptions of a brand versus competing products.

  • hey are used to divide buyers into groups based on their perceived income and age.

  • They are used to plot the geographic segments that a company needs to target.

Erklärung

Frage 49 von 55

1

Estel, a kitchen-cabinet manufacturer, positions its cabinets as furniture with superior craftsmanship and durability. This is an example of ________ differentiation.

Wähle eine der folgenden:

  • product

  • services

  • image

  • people

  • channels

Erklärung

Frage 50 von 55

1

A brand difference is said to be preemptive if ________.

Wähle eine der folgenden:

  • competitors cannot easily copy the difference

  • buyers can afford to pay for the difference

  • the difference can be introduced profitably

  • the difference is communicable

  • the difference is beneficial to customers

Erklärung

Frage 51 von 55

1

Rad, a manufacturer of luxury watches, charges a higher price for its products than its competitors. Despite the high prices, the brand is popular among customers for its quality and service in comparison to cheaper alternatives available in the market. In this case, Rad offers a(n) ________ value proposition.

Wähle eine der folgenden:

  • more-for-more

  • more-for-the-same

  • more-for-less

  • all-or-nothing

  • same-for-less

Erklärung

Frage 52 von 55

1

Using a(n) ________ positioning strategy, companies can attack the more-for-more strategy of another firm by offering a brand of comparable quality at a lower price.

Wähle eine der folgenden:

  • more-for-the-same

  • more-for-less

  • the-same-for-less

  • less-for-much-less

  • less-for-more

Erklärung

Frage 53 von 55

1

Which positioning strategy offers value for consumers by providing the same brands as competitors at a lower price?

Wähle eine der folgenden:

  • more for the same

  • more for less

  • the same for less

  • less for much less

  • more for more

Erklärung

Frage 54 von 55

1

The less-for-much-less positioning involves meeting consumers' requirements for ________.

Wähle eine der folgenden:

  • moderate quality at a higher price

  • lower quality for a lower price

  • lower quality at a higher price

  • higher quality at a discounted rate

  • higher quality at the lowest possible price

Erklärung

Frage 55 von 55

1

Stores offering low-quality alternatives to luxury products at low prices most likely follow a ________ positioning strategy.

Wähle eine der folgenden:

  • more-for-the-same

  • more-for-less

  • same-for-less

  • less-for-much-less

  • more-for-more

Erklärung