36. Time is Relative

36. Time is Relative

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• If people don't know how much time something is gong to take they can often give up, or not do it at all.
• Always provide progress indicators to tell people how long something will take.
• Bildunterschrift: https://www.jing.fm/iclip/bxbR_clock-clipart-time-management-attendance-management/

Folie 2

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• Make processes seem shorter by breaking them up in sections for the audience. Mental processing is what causes things to seem like they take a long time.
• You want to let people adjust their expectations accordingly to the process so it's best to keep the task time short, or to consistently inform them of information.