Identify two different types of applications software an estate agent could use and give an example for the use of each

Describe, using examples, the role of utility programs

Identify two input devices, apart from mouse and keyboard, that could be used in a shop and give an example of their use

Justify two different situations where the use of a memory stick would be more appropriate than an internal hard drive

Describe how a physically disabled user could make use of an eye typer

Describe, using examples, the components of a WIMP interface

Identify two characteristics of a natural language interface and give an example of use

Using examples, describe the difference between hardware and software

Describe two problems that could be caused by a lack of standardisation

Describe two items of specialist software used by an employee who does not have the use of their arms

Explain how specialist software can improve how a visually impaired employee can use a computer