Checking Guests In and Out

Seite 1

Check In Front Desk Receptionist

What name is the reservation under?

How long will you be staying?

Are you planning on checking out tomorrow?

I'm afraid you can't check in until after 4:00 pm.

What type of vehicle are you driving?

Do you know the license plate number of your vehicle?

Complimentary breakfast is served in the lobby between 8 and 10 am.

I'll give you two room keys.

The dining room is on the main floor at the end of the hall.

The weight room and sauna are on the top floor.

Just call the front desk if you need any extra towels or pillows.

Guest

We have a reservation under Jill McMann.

Do you have any vacancies?

Is the hotel booked, or can we get a room for tonight?

How do we get to our room from here?

Is it okay to park out front?

What time is the pool open until?

What time is breakfast served at?

Is it too early to check in?

Can we get a wake-up call?

When is check out time?

Check Out Front Desk Receptionist

Are you ready to check out?

What room were you in?

How was your stay?

Was everything satisfactory?

Will you be putting this on your card?

And how will you be paying for this?

Would you like to speak to the hotel manager on duty?

I'll just need your room keys, please.

Enjoy the rest of your holiday.

Have a safe trip home.

Guest

We're checking out of room 401.

Sorry we're a bit late checking out.

I'm afraid we overslept/slept in.

We really enjoyed our stay.

We have a few complaints.

We'll be back next time we're in town.