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Managing Change

Beschreibung

Successful organizational change requires careful planning, adaptability, and a whole lot of persistence. How familiar are you with change management process and practices?
Tom LaForce
Quiz von Tom LaForce, aktualisiert more than 1 year ago
Tom LaForce
Erstellt von Tom LaForce vor etwa 6 Jahre
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Zusammenfassung der Ressource

Frage 1

Frage
Which of the following are effective practices when leading change?
Antworten
  • Keep information secret until all the details have been worked out.
  • Involve the people who will be effected by the change.
  • Announce major changes via email so that everyone is informed in the same way.
  • Monitor employees for signs of stress.

Frage 2

Frage
When one of your employees appears unwilling to make a change you want to implement, what's the first thing you should do?
Antworten
  • Re-explain the reason for the change.
  • Tell the person what will happen if they don't change.
  • Offer an incentive for the person to change.
  • Share your observations with the person and discover the source of the resistance.

Frage 3

Frage
When communicating a planned change, what information should you include:
Antworten
  • The reason for the change.
  • What the change will involve.
  • How the change will be implemented.
  • All the above.
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