Quiz
Fundamentals of Management Chapter 4
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Fragen in diesem Quiz (23)
1According to the video clip, which of the following is correct?
- AThe future is often unpredictable.
- BThe future is never unpredictable.
- CThe future is always unpredictable.
- DThe future is sometimes unpredictable.
2Which of the following is not an example of the “unexpected” happening?
- AYou lose a key customer.
- BYour competitor continues doing what it has always done.
- CA talented employee jumps ship and moves to a competitor.
- DYour competitor introduces an innovative product.
3How can a manager plan effectively in dynamic environments?
- AHave one good, well-researched plan.
- BConsult with experts.
- CBe flexible by planning for multiple scenarios.
- DDo a good job planning up front, and then stick with that plan.
4Planning is often called the primary management function because _____________.
- Ait is concerned first with means then with ends
- Bit establishes the basis for all the other things managers do
- Csenior-level managers make the overall plan for the whole organization
- Dit happens first
5Melanie, a department head, worked with her subordinates to develop a plan for the department in support of the strategic plan for the organization. This department plan was communicated to all employees, who were then expected to develop their own personal and team plans to help achieve the department goals. Which one of the following reasons for planning is fulfilled by this practice?
- APlanning establishes coordinated effort.
- BPlanning makes goals unnecessary.
- CPlanning reduces competition.
- DPlanning allows the use of intuition.
6Rodrigo balked against having to create a personal plan with goals for the next 12 months, claiming that planning and goals would lock the organization into a course of action that may not fit the future as the competitive landscape changes. Which one of the following is the best response to Rodrigo?
- AManagers must plan because it is one of the four major functions of management.
- BWhen managers plan, they should be open to forging into uncharted waters
- CManagers need to remain flexible and not be tied to a course of action simply because it's the plan.
- DManagers may need to face the unknown and be open to new ways of doing things.
7Nita believes that her firm's closest competitor is about to launch a new product that could jeopardize her firm's market share, but upper management does not share her view. Nita is facing which criticism of planning?
- AManagers may need to face the unknown.
- BPlanning forces managers' attention on today's competition, not on tomorrow's survival.
- CFormal plans can't replace intuition and creativity.
- DPlanning may create rigidity.
8What part of planning helps managers with controlling?
- Aensuring that employees know what each other are doing
- Bensuring that employees know how much they are being paid
- Censuring that employees know what they need to accomplish
- Densuring that employees know what corrective action will be taken
9One significant difference between traditional goal setting and management by objective is that __________.
- Atraditional goal setting is more motivational in nature
- Btraditional goal setting is more effective
- Cin the MBO process, goals are set jointly with the person responsible for achieving them
- Dthe MBO goals reduce productivity
10Documents such as resource allocations and schedules are examples of _____.
- Aactions
- Bplans
- Cstrategies
- Dobjectives
11One similarity between goals and objectives is in their __________.
- Ascope
- Btime frame
- Cfuture orientation
- Dspecificity
12Management by objectives is more effective when ________.
- Agoals are easily attained
- Bgoals are communicated to everyone in the organization
- Ctop management is committed to the process
- Dpositive feedback is provided to the employee
13A policy is an example of which type of plan?
- Aresource
- Bsingle-use
- Cdirectional
- Dstanding
14To be able to offer low prices every day, Walmart developed a purchasing system that captures information at the point of sale to relieve inventory and to trigger the generation of purchase orders that are automatically sent to vendors without human intervention. This system has become one of Walmart's _____________.
- Aopportunities
- Bresources
- Ccore competencies
- Dassets
15It is well known that Disney sets the standard for moving people through wait lines. After customers complained about trying to pick the fastest checkout line—and often failing—the owner of a supermarket visited Disney to see how they managed their extremely long lines of people. The owner was _____________ to find a method that would lead to an advantage over his competitors.
- Abenchmarking
- Bnegotiating
- Cstrategizing
- Dscenario planning
16All good strategic management processes start with __________.
- Aarticulating the mission and vision
- Bdoing an external analysis
- Cdoing an internal analysis
- Dmeasuring capabilities
17Which one of the following is the best example of a strategic plan?
- AThe mid-level manager sets goals for her department for the next six months.
- BThe group-home manager begins to build a file on one of her employees to demonstrate poor performance, with the intent of eventually terminating her employment.
- CIn the movie Moneyball, the team manager decided to use statistical data to analyze and place value on the players he picks for the team.
- DThe first-line supervisor of the boat manufacturer assigns work orders to specific machines for the coming week.
18Quentin and his team are generating a report that includes a list of the plant and equipment owned by the firm, the balances in its financial accounts, a skills matrix of its employees, and an analysis of news articles written about the firm in the past year. Quentin's team is analyzing the firm's __________.
- Aquality
- Beconomic environment
- Ccapabilities
- Dresources
19Which of Porter’s competitive strategies is Costco using?
- Afocus
- Bdifferentiation
- Cstuck in the middle
- Dcost leadership
20When Taylor Made introduces a new golf driver, which of the following could be considered a substitute product?
- ATaylor Made putter
- BNike golf driver
- Cgolf club grips
- Dused golf driver
21If Apple were to expand beyond iPads and iPhones to make an iFridge, what type of growth strategy would that be?
- Avertical integration
- Bunrelated diversification
- Crelated diversification
- Dhorizontal integration
22BlackBerry has faced declining sales, customer complaints, loss of key executives, a massive decline in stock value, and threats of a corporate acquisition. The generic strategy it should be considering is which of the following?
- Agrowth
- Bstability
- Crenewal
- Dfunctional
23Each of the dozens of hamburger franchises focus on some feature of its sandwich to persuade customers to prefer its brand to all others. These restaurants are pursuing a ___________ strategy.
- Acost leadership
- Bretention
- Cinnovation
- Ddifferentiation
Informationen
- Beschreibung
- Business/Economics Quiz am Fundamentals of Management Chapter 4, erstellt von sonia yu am 13/10/2020.
- Autor
- sonia yu
- Sprache
- English
- Aufrufe
- 22
- Schlagwörter
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