3181457
Beschreibung
Quiz von Edgar Masatu, aktualisiert more than 1 year ago
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Erstellt von Edgar Masatu
vor mehr als 8 Jahre
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Frage 1
Frage
1. KCB customer can register him/herself in mobi banking through ;
Antworten
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a) Fill online request form available in KCB website
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b) Register through an ATM machine
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c) Visit any KCB branch to fill the request
Frage 2
Frage
2. As soon as the customer is connected to mobile banking ;
Antworten
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a) Will receive a sms informing him his 5 digits password
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b) Will receive a sms informing him his 4 digits password
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c) Will receive a sms informing him his 3 digits password
Frage 3
Frage
3. How to access the mobi banking menu
Antworten
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a) *150* 00#
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b) *150*44#
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c) *150*22#
Frage 4
Frage
4. With KCB mobi you will be able to do all the functions mentioned below except
Antworten
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Personal loan application
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Cheque book ordering
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Transfer from one KCB account to another
Frage 5
Frage
5. What to do when someone forget his mobi password
Antworten
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a) Call customer care number to get a new password
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b) Visit KCB branch to request for a password reset
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d) Can reset him/herself on his mobile
Frage 6
Frage
6. How much does it cost to buy airtime using mobile banking
Antworten
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a) Tzs. 500/=
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b) Tzs. 1000/=
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c) No charges
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d) Tzs. 200/=
Frage 7
Frage
7. How much does it cost to transfer from account to wallet (mobile money e.g. Tigo Pesa, Airtel money and Mpesa)
Antworten
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a) Tzs. 500/=
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b) Tzs. 1000/=
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c) Tzs. 200/=
Frage 8
Frage
8. How do I enable SMS alert on Mobi menu;
Antworten
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(a) Go to menu then other/huduma services/huduma za kibenki/enable
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(b) Other services\banking services\enable alert\credit/debit\choose amount
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(c) Go to KCB malipo
Frage 9
Frage
9. Where the intra bank transfer menu is ?
Antworten
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(a) KCB malipo
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(b) Fund transfer
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(c) Balance enquiry
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(d) Agency service
Frage 10
Frage
How do I download mobi apps;
Antworten
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(a) https://mobile.banking.app
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(b) Htts://mbanking.kcbbankgroup.com
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(c) https://mbanking.kcbbankgroup.com
Frage 11
Frage
1. I-Bank Business customers verify their access using ;
Antworten
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a) 5 digit password sent on their mobile / email
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b) The physical token which generates one time password
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c) A password given to them by bank officer
Frage 12
Frage
2. If I forget my password can I reset my I-Bank password by
Antworten
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a) Resetting my self-using self /online reset
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b) Visiting KCB branch to reset
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c) Call / or write to customer care
Frage 13
Frage
3. The following function are available under account information menu ;
Antworten
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a) Balance Overview and account statement
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b) Balance overview and fund transfer
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c) Fund transfer and authorization
Frage 14
Frage
4. I can change my user ID using;
Antworten
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(a) Using the tool menu
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(b) User tool/change user login
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(c) Account information menu
Frage 15
Frage
6. Which transfer are found on transfer menu
Antworten
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(a) Within KCB and local banks
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(b) Swift
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(c) RTGS
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(d) All of them
Frage 16
Frage
17. To join internet banking service you need to Contact your nearby KCB branch to fill the forms and immediately your profile will be created
Antworten
- True
- False
Frage 17
Frage
2. Can I view previous payments I have made on Internet Banking
Antworten
- True
- False
Frage 18
Frage
3. Do I have to use computer to access internet banking service
Antworten
- True
- False
Frage 19
Frage
4. Customers using Internet Banking are be charged monthly access fee
Antworten
- True
- False
Frage 20
Frage
5. Fees charged for fund transfers depending on amount, and inter-bank charges
Antworten
- True
- False
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