PHR/SPHR REVIEW EXAM 1

Beschreibung

AOL HR Quiz am PHR/SPHR REVIEW EXAM 1, erstellt von Miranda Martin am 10/09/2016.
Miranda Martin
Quiz von Miranda Martin, aktualisiert more than 1 year ago
Miranda Martin
Erstellt von Miranda Martin vor mehr als 7 Jahre
136
6

Zusammenfassung der Ressource

Frage 1

Frage
The text defines [blank_start]human resource management[blank_end] as "the design of formal systems in an organization to ensure the effective and efficient use of human talent to accomplish the organization goals."
Antworten
  • human resource management
  • personnel administration
  • strategic management
  • human capital

Frage 2

Frage
Percentage wise, the fastest growing occupations are related to
Antworten
  • education and skills training
  • the financial industry
  • information technology and healthcare
  • legal or regulatory compliance

Frage 3

Frage
Temporary workers, independent contractors, and leased employees are collectively referred to as
Antworten
  • part-time workers
  • virtual employees
  • non-organizational employees
  • contingent workers

Frage 4

Frage
Why are companies increasing their use of contingent workers?
Antworten
  • to reduce legal liability for employees
  • to avoid minimum wage payments
  • to replace employees taking voluntary early retirement
  • to meet affirmative action goals

Frage 5

Frage
It is anticipated that the white labor force will [blank_start]decline to about 73%[blank_end] of the workforce by 2006.
Antworten
  • decline to about 73%
  • increase to over 80%
  • be less than 50%
  • total approximately 60%

Frage 6

Frage
Under the FMLA of 1993, employees are required to provide up to [blank_start]12[blank_end] weeks of unpaid parental/family leave.
Antworten
  • 12
  • 26
  • 18
  • 36

Frage 7

Frage
A common transformation during organizational reconstructing has been to
Antworten
  • increase managerial control of the workforce
  • make organizations flatter by removing several layers of management
  • refocus the organization's attention on one overriding goal
  • change from a bureaucratic structure to one that is less formal

Frage 8

Frage
The central focus for HRM must be on
Antworten
  • cost efficiency and the design of staffing strategies
  • ensuring employee satisfaction and personal well being
  • personnel policies
  • contributing to organizational success

Frage 9

Frage
[blank_start]Productivity[blank_end] can be measured as the amount of output per employee.
Antworten
  • Productivity
  • Profitability
  • Effectiveness
  • Efficiency

Frage 10

Frage
Through [blank_start]HR planning[blank_end], managers attempt to anticipate forces that will influence the future supply of and demand for employees.
Antworten
  • HR planning
  • HR analysis
  • staffing
  • HR development

Frage 11

Frage
The aim of [blank_start]staffing[blank_end] is to provide an adequate supply of qualified individuals to fill jobs in the organization.
Antworten
  • staffing
  • HR planning and analysis
  • human resource development
  • diversity assessment and training

Frage 12

Frage
HR development includes which of the following activities?
Antworten
  • performance management
  • wage and salary administration
  • environmental scanning
  • diversity assessment and analysis

Frage 13

Frage
Workplace [blank_start]security[blank_end] has grown in importance in response to the increasing number of acts or workplace violence.
Antworten
  • security
  • safety
  • monitoring
  • employee assistance programs

Frage 14

Frage
As the unemployment rate declines,
Antworten
  • the need for overtime also declines
  • people available for work may be less educated, less skilled, or unwilling to work
  • it becomes easier to fill jobs
  • early retirement plans become more attractive

Frage 15

Frage
External environmental factors that affect the labor supply include
Antworten
  • life-style choices of employees
  • corporate philosophy and mission
  • government influence
  • environmental scanning

Frage 16

Frage
A business that fails to offer competitive pay scales will often
Antworten
  • have a generous benefits package
  • attract a committed workforce
  • have a much lower-quality workforce
  • employ "protected class" workers

Frage 17

Frage
In which of the following scheduling arrangements do employees work a set number of hours per day but vary starting and ending times?
Antworten
  • virtual office
  • work sharing
  • flextime
  • compressed workday

Frage 18

Frage
In which of the following work arrangements do workers check in with an office concierge, carry their own nameplates with them, and are assigned to work cubicles or small offices?
Antworten
  • telecommuting
  • hoteling
  • virtual office
  • contingent workplace

Frage 19

Frage
A comprehensive analysis of all current jobs provides a basis for
Antworten
  • auditing jobs
  • an internal analysis of jobs and people
  • human asset accounting
  • forecasting what jobs will need to be done in the future

Frage 20

Frage
What is the basic source of data on employees and their skills?
Antworten
  • employee evaluations
  • supervisory files
  • personnel update forms completed by employees
  • HR records of the organization

Frage 21

Frage
A(n) [blank_start]HR information system[blank_end] is an integrated system designed to provide information used in HR decision-making.
Antworten
  • HR information system
  • human capital operation system
  • strategic personnel management system
  • mgmt tracking and evaluation system

Frage 22

Frage
Which of the following is the most basic use of an HRIS in an organization?
Antworten
  • centralization of all job postings
  • EEO and AA tracking
  • maintaining job description and job specification information
  • automation of payroll ad benefits activities

Frage 23

Frage
Controls must be built into the HRIS to
Antworten
  • enable employees to readily access their personal files
  • restrict indiscriminate access to HRIS data on employees
  • permit supervisors to access and update the files of their subordinates
  • provide access to the system by "computer illiterates"

Frage 24

Frage
The internal supply of HR is influenced by
Antworten
  • actions of competing employers
  • government regulations and pressures
  • training and development programs
  • changing workforce composition and patterns
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