Motivation

Motivation

1. What is motivation? Why is it important?

   • Motivation is the desire to achieve a goal
   • Benefit to a business of a well motivated workforce
     • Less Staff Absent
     • Higher production
     • More innovation
     • Lower staff turnover
     • Nice working environment
     • More co-operation

2. Herzberg Two-Factor Theory

   • Hygiene Factors
     • Pay Working Conditions Job Security Quality of Supervision Staff Relations Company Policy
   • Motivators
     • Achieving Aims Chance of Promotions Responsibility Interesting Work Recognition Personal Development
   • Hertzberg said:
     • If hygiene factors are not satisfied it can leave employees dissatisfied
     • When motivators are met they will give employees job satisfaction

3. Maslow's Hierarch of Needs

   • Self-Actualisation
   • Esteem
   • Love & Belonging
   • Safety & Security
   • Physiological
   • Maslow said:
     • Once one set of needs have been satisfied that they are no longer motivators
     • Lower needs must be satisfied in order for higher needs to become motivators
     • If a business fails to meet a set of needs an employee will not be motivated or satisfied with their job

4. How can a business motivate?

   • They have to satisfy the following needs:
     • Physiological Needs
       • Humans have basic needs such as water,food, shelter, clothes etc.
         • Work should provide the means (Money) to satisfy thoese nececities
     • Social Needs
       • People have social requirements that include making friends, communicating and working in a team
         • Work should provide oppertunities to satisfy these needs
     • Other Needs
       • People also have higher needs that include the desire to be respected and recognised, some employees wish to be stretched to their full potential.

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