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Salesforce 201 Admin Exam

Beschreibung

Admin 201 Salesforce (Admin 201 Exam) Quiz am Salesforce 201 Admin Exam, erstellt von Beto Carvalho am 26/01/2017.
Beto Carvalho
Quiz von Beto Carvalho, aktualisiert more than 1 year ago
Beto Carvalho
Erstellt von Beto Carvalho vor mehr als 7 Jahre
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Zusammenfassung der Ressource

Frage 1

Frage
Formulas ignore Field Level Security settings
Antworten
  • True
  • False

Frage 2

Frage
It is possible for a user to own a record and not see it.
Antworten
  • True
  • False

Frage 3

Frage
What is true about dynamic dashboards:
Antworten
  • A dynamic dashboard will refresh automatically several times a day
  • If a user wants to customize the dashboard, they should use a dynamic dashboard
  • In dynamic dashboards, the source reports used can vary according to the user
  • A dynamic dashboard will show data according to the user's security settings

Frage 4

Frage
Gauge and metric dashboard component types are based on what from a report?
Antworten
  • Total
  • Average
  • Chart
  • A single value
  • A range of values

Frage 5

Frage
Dashboard components are of type:
Antworten
  • Chart (7 types), Gauge, Metric, Table and Visualforce
  • Chart (4 types), Gauge, Metric, Table and Visualforce
  • Tabular, Summary, Matrix and Joined
  • Running user or Dynamic

Frage 6

Frage
You can use standard reports when creating Dashboards?
Antworten
  • True
  • False

Frage 7

Frage
The maximum number of components available on a Dashboard is [blank_start]20[blank_end] components, regardless of Salesforce edition.
Antworten
  • 20

Frage 8

Frage
Salesforce Web-to-Case feature can automatically generate up to [blank_start]5,000[blank_end] new cases a day.
Antworten
  • 5,000

Frage 9

Frage
Setting up Web-to-Case involves (check all that apply):
Antworten
  • Enabling the feature.
  • Choosing settings.
  • Adding the Web-to-Case form to your website.
  • Setting up API connections between your website and your salesforce org.

Frage 10

Frage
Salesforce Web-to-Lead can automatically generate up to [blank_start]500[blank_end] leads per day.
Antworten
  • 500

Frage 11

Frage
Salesforce pending request queue stores requests from what two features? (check all that apply)
Antworten
  • Web-to-Case
  • Web-to-Lead
  • Email-to-Case
  • API Requests

Frage 12

Frage
The Salesforce pending request queue (for "Web-to-x" features) has a limit of [blank_start]50,000[blank_end] combined requests.
Antworten
  • 50,000

Frage 13

Frage
Assignment Rules, Escalation Rules, Workflow Rules and Auto-Response Rules all work with Email-to-Case.
Antworten
  • True
  • False

Frage 14

Frage
Which of these is not a Salesforce feature?
Antworten
  • Web-to-Case
  • Email-to-Lead
  • Web-to-Lead
  • Email-to-Case

Frage 15

Frage
Leads can be converted to:
Antworten
  • Accounts, contacts, opportunities and followup tasks.
  • Opportunities, contacts, accounts and cases.
  • Contracts, opportunities, accounts and followup tasks.
  • Accounts, contacts, opportunities and orders.

Frage 16

Frage
When converting a Lead, what values are transferred to the Opportunity?
Antworten
  • Lead - Campaign = Opportunity - Primary Campaign Source
  • Lead - Company = Opportunity: Opportunity Name and Account Name
  • Lead - Owner = Opportunity - Owner
  • Lead - Source = Opportunity - Lead Source
  • Lead - Partner Account = Opportunity - Partner Account
  • Lead - Description = Opportunity - Description
  • Lead - Interested Products = Opportunity - Products

Frage 17

Frage
When converting a Lead, the Opportunity Close Date is automatically set to:
Antworten
  • The Opportunity Close Date preference in Lead Settings.
  • If the fiscal year in Salesforce is Standard: The last day of the current fiscal quarter. If the fiscal year in Salesforce is Custom: The last day of the current fiscal period. If a fiscal year has not been defined for the current date, the close date is the end of the current calendar quarter.
  • If the fiscal year in Salesforce is Standard: The first day of the next fiscal quarter. If the fiscal year in Salesforce is Custom: The first day of the next fiscal period. If a fiscal year has not been defined for the current date, the close date is the first of the next calendar quarter.
  • The Lead conversion date + 90 days.

Frage 18

Frage
When converting a Lead to Opportunity the Opportunity Stage is automatically set to:
Antworten
  • Prospecting
  • First picklist value in opportunity Stage picklist
  • Value set in Lead Settings
  • First non-closed Stage picklist value

Frage 19

Frage
How are Opportunity field values set when converted from Lead? (Check all that apply)
Antworten
  • Amount = Lead Amount
  • Close Date = Today
  • Stage = First stage in list
  • Close Date = Last day in fiscal quarter

Frage 20

Frage
What should a system administrator consider before importing a set of records into Salesforce?
Antworten
  • Currency field values will default to the personal currency of the record owner
  • The import file should include a record owner column for each record
  • Data should be de-duplicated in the import file prior to import
  • Validation rules are not triggered when importing data using the import wizard

Frage 21

Frage
Which objects can the Data Import Wizard import to?
Antworten
  • Accounts, Contacts, Person Accounts, Leads, Solutions, Campaign Member status and Custom objects
  • Assets, Cases, Campaigns, Contracts, Documents, Opportunities, Products

Frage 22

Frage
Which objects can't the Data Import Wizard import to?
Antworten
  • Accounts, Contacts, Person Accounts, Leads, Solutions, Campaign Member status and Custom objects
  • Assets, Cases, Campaigns, Contracts, Documents, Opportunities, Products

Frage 23

Frage
What is true about the Data Import Wizard?
Antworten
  • Can import up to 50,000 records
  • Can import up to 5 million records
  • Can import data
  • Can export data

Frage 24

Frage
What is true about using the Data Loader? (check all that apply)
Antworten
  • You can load up to 5 million records.
  • You can load more than 5 milling records.
  • You can import to most all Salesforce objects, standard and custom.
  • You want to schedule regular data loads, such as nightly imports.
  • You can export data for backup purposes.
  • You can prevent duplicates from loading.

Frage 25

Frage
What is true about the Data Import Wizard? (check all that apply)
Antworten
  • It can import up to 50,000 records.
  • It can import up to 100,000 records.
  • It can import to all standard objects, but not custom objects.
  • It can import to a number of standard objects, and all custom objects.
  • It can export data for backup purposes.
  • It can prevent duplicates when uploading records, according to Account name and site, Contact email address, or Lead email address.

Frage 26

Frage
What are the Report standard Summary functions?
Antworten
  • Sum, Average, Max, Min
  • Sum, Dif, Mult, Div
  • Sum, Max, Min
  • Number, Percent, Currency

Frage 27

Frage
What is true about Custom Summary Formulas? (check all that apply)
Antworten
  • A summary formula can't reference another summary formula.
  • Regardless of the summary formula data type, a summary formula can contain fields of different data types.
  • Dashboard and report charts display decimal places regardless of what is set for the formula.
  • When a field is deleted or is unavailable (for example, because of field-level security), all custom summary formulas that contain the field are removed from the report.
  • Percents are represented as decimals in summary formulas. 20% is represented as 0.20.
  • Summary fields on reports can display up to 21-digits.
  • Summary formulas must reference fields must be consistent in referencing fields of the same data type.
  • The summary types Sum, Largest Value, Smallest Value, and Average are available for use with all report fields.

Frage 28

Frage
Regardless of the summary formula data type, your summary formula can contain fields of different data types.
Antworten
  • True
  • False

Frage 29

Frage
Which statements about custom summary formulas in reports is true? (check all that apply)
Antworten
  • Custom summary formulas can reference another custom summary formula
  • Reports can be grouped by a custom summary formula result
  • Custom summary formulas can reference a formula field within a report
  • Custom summary formulas can be used in a report built from a custom report type

Frage 30

Frage
It is possible to share a custom object record manually.
Antworten
  • True
  • False

Frage 31

Frage
In which scenario(s) will the sharing button appear?
Antworten
  • It will always appear.
  • When the sharing model for the object is private
  • When the sharing model for the object is private or public read only
  • When the sharing model for the object is public read/write

Frage 32

Frage
What permissions are needed to import leads and contacts to a Campaign?
Antworten
  • Marketing User profile.
  • Marketing User permission set.
  • Marketing User checkbox on User Detail page.
  • Marketing User checkbox on User Detail page & Marketing User profile.

Frage 33

Frage
A user would like to change the language that the user interface is displayed in. How can the administrator accomplish this? There are 2 correct answers.
Antworten
  • The administrator changes the Default Language setting in the Company Profile
  • The administrator advises the user to change the Language setting in the user's Personal Information
  • The administrator changes the Locale for the user
  • The adminIstrator changes the Language setting for the user

Frage 34

Frage
You would like visitors to your public site to be able to view knowledge base content. What do you need to do to enable this?
Antworten
  • Nothing, this is enabled by default
  • Install an app from the App Exchange
  • Enable external knowledge access in profile settings
  • Build a custom solution to expose Knowledge content to a public site

Frage 35

Frage
Which of the following is true regarding group tasks:
Antworten
  • Group task functionality must be enabled for your organization
  • Group tasks can only be created for personal groups
  • Each member of the group is assigned a copy of the task
  • The same task is assigned to all members of the group

Frage 36

Frage
When creating a group task in salesforce, an individual copy of a task can be assigned to as many as ___ users. a. 100 b. 25 c. 10 d. 200
Antworten
  • 100
  • 50
  • 10
  • 200

Frage 37

Frage
Shared Activities lets users relate events to how many contacts and leads?
Antworten
  • 10 contacts, 10 leads
  • 25 contacts, 25 leads
  • 50 contacts, 1 lead
  • 100 contacts, 10 leads

Frage 38

Frage
Shared Activities lets users relate events to how many Leads?
Antworten
  • 50
  • 10
  • 1
  • 100

Frage 39

Frage
What constitutes Activities in Salesforce?
Antworten
  • Events, tasks, calls and emails
  • Tasks, reminders, call logs, progress
  • Home page, Kanban Board, activity timeline, and reports
  • Qualification, analysis, proposal, negotiation, close

Frage 40

Frage
In Salesforce Classic you can track events, tasks, calls, and emails—collectively called activities—in?
Antworten
  • Lists, calendars, and reports
  • Home page, Kanban Board, activity timeline, and reports
  • Activities related list and reports
  • Only in the respective object's record

Frage 41

Frage
In Lightning Experience you can track events, tasks, calls, and emails—collectively called activities—in?
Antworten
  • Lists, calendars, and reports
  • Home page, Kanban Board, activity timeline, and reports
  • Activities related list and reports
  • Only in the respective object's record

Frage 42

Frage
You can save dynamic dashboards to personal folders.
Antworten
  • True
  • False

Frage 43

Frage
You can't schedule refreshes for dynamic dashboards. They must be refreshed manually.
Antworten
  • True
  • False

Frage 44

Frage
How many dynamic dashboards can you have? Check all that apply.
Antworten
  • ENTERPRISE Edition can have up to 5 dynamic dashboards
  • UNLIMITED and PERFORMANCE Edition can have up to 10 dynamic dashboards
  • DEVELOPER Edition can have up to 3 dynamic dashboards
  • UNLIMITED Edition can have an unlimited number of dynamic dashboards

Frage 45

Frage
What is true about the running user for a dashboard? Check all that apply.
Antworten
  • The dashboard will only display for the running user
  • The running users security settings will determine the data that is displayed
  • The running user can be changed on the dashboard view page by authorized users.
  • If a user drills down into a source report, the report will display data based on the running user's security settings

Frage 46

Frage
In dashboards the possible running user settings are (check all that apply):
Antworten
  • Run as specified user
  • Run as logged-in user
  • Run as specified role
  • Run as specified profile

Frage 47

Frage
Which statement about Case Assignment Rules is correct? Check all that apply.
Antworten
  • Multiple assignment rules can be active
  • A case can be assigned to a user, queue or role
  • A case assignment rule can include formula rule entries
  • The assignee will automatically get an email notification when the case is assigned to them

Frage 48

Frage
Multiple (case or lead) assignment rules can be active
Antworten
  • True
  • False

Frage 49

Frage
An assignment rule can assign a case or lead to:
Antworten
  • User, queue
  • User, queue, role
  • Role, queue
  • Default rule owner, support/sales team member

Frage 50

Frage
How do you enable an email to be sent automatically to an assignee when a case or lead is assigned to them?
Antworten
  • In the rule entry, specify the template to use for the email that is automatically sent to the new owner
  • In the assignment rule, check the Send Email to New Owner checkbox
  • In the Lead Settings and Support Settings, check Send Email to New Owner checkbox
  • In the rule entry, simply check the Email checkbox

Frage 51

Frage
What are the ways leads can be captured with Salesforce? Check all that apply.
Antworten
  • Web to Lead
  • Email to Lead
  • Lead Import
  • Lead Assignment

Frage 52

Frage
With Web-to-Lead, you can capture up to [blank_start]500[blank_end] leads per day.
Antworten
  • 500

Frage 53

Frage
Administrators and users with the [Import Leads] permission can import a file of up to [blank_start]50,000[blank_end] leads via the Data Import Wizard in Setup.
Antworten
  • 50,000

Frage 54

Frage
Once a qualified lead is converted the lead becomes read-only.
Antworten
  • True
  • False

Frage 55

Frage
Suppose that an upcoming meeting on your calendar is related to a contact. Where will that event be displayed?
Antworten
  • In the Open Activities related list of the contact and the account that the contact is related to.
  • in the Open Activities related list of the contact.
  • In the Activity History related list of the contact.
  • In the Upcoming Meetings list view of the calendar.

Frage 56

Frage
How do you assign a task to multiple users in Salesforce Classic?
Antworten
  • In the New Task page lookup window, select the Multiple Users tab.
  • In the Task page, click New Group Task.
  • You cannot assign a task to multiple users.
  • In the Activities page, click New and then select the Group Task checkbox.

Frage 57

Frage
When assigning a task to multiple users, you can select up to [blank_start]100[blank_end] people.
Antworten
  • 100

Frage 58

Frage
What is true about a task assigned to multiple users? Check all that apply.
Antworten
  • Copies of the task are assigned to the selected users, so that each user owns an individual task.
  • Assigned users can edit, reassign, or delete their individual tasks.
  • The task is assigned to selected users, and all users must complete the task before it can be set to completed.
  • Only the task owner can edit, reassign, or delete the group task.

Frage 59

Frage
Shared Activities lets you assign events or tasks to multiple users.
Antworten
  • True
  • False

Frage 60

Frage
What is the purpose of web to lead auto response rules? Check all that apply.
Antworten
  • Ensure an email is sent to every lead created
  • Ensure an email is sent to each lead captured from a web form
  • Allow different auto response emails to be sent based on lead attributes
  • Allow the lead to determine if they want an email confirmation of their product interest

Frage 61

Frage
When managing campaigns the campaign is executed and managed within Salesforce.
Antworten
  • True
  • False

Frage 62

Frage
Which of the following are correct regarding Campaign Management? Check all that apply.
Antworten
  • Campaigns can be grouped together in a hierarchy
  • Campaign members can be added from reports
  • Campaign members can be added from a contact or leads list view
  • Campaign status can be updated automatically for email campaigns

Frage 63

Frage
To create campaign hierarchies populate the Parent Campaign lookup field in the campaign record.
Antworten
  • True
  • False

Frage 64

Frage
When you create a contact, lead or person account report in Salesforce, you can use the Add to Campaign button to associate those records to a campaign.
Antworten
  • True
  • False

Frage 65

Frage
When in a contact or lead list view you can click the Add to Campaign button in order to add the records listed to a campaign.
Antworten
  • True
  • False

Frage 66

Frage
A default schedule is associated with...
Antworten
  • A specific product in a specific price book.
  • A specific opportunity product.
  • A forecast.
  • A payment schedule.

Frage 67

Frage
When setting up a product with both quantity and revenue schedule, you can select "Repeat Amount for each installment" for both Schedule Types.
Antworten
  • True
  • False

Frage 68

Frage
Once you close win an opportunity with a quantity and/or revenue scheduled product, without taking any further steps, where can the schedule be viewed and edited? Check all that apply.
Antworten
  • In the Opportunity Product (OpportunityLineItem) Schedule related list.
  • In the Product Schedule object/tab.
  • In the Quantity Schedule report and Revenue Schedule report, respectively.
  • In the Product Schedule list view, which contains Quantity Schedule view, Revenue Schedule view, and All Schedules view.

Frage 69

Frage
A quantity or revenue schedule must be established before close winning the opportunity.
Antworten
  • True
  • False

Frage 70

Frage
Your company sells internet service that is invoiced monthly. What should you create to represent this?
Antworten
  • A quantity schedule
  • A revenue schedule
  • A default quantity and revenue schedule
  • A default product schedule

Frage 71

Frage
Your company would like to display solutions on its website for public access and without requiring visitors to login. What should you as the admin enable?
Antworten
  • Public solutions
  • Solutions within a customer community
  • Self service community
  • Solutions portal

Frage 72

Frage
How do you enable Public Solutions?
Antworten
  • Navigate to Setup > Customize > Self-Service > Public Solutions, enable Public Solutions and Generate HTML
  • Navigate to Setup > Customize > Solutions > Solutions Settings, enable Public Solutions
  • Navigate to the Solutions tab, enable Public Access
  • Navigate to the Solutions tab, enable Solutions Home Page and Generate Solutions URL

Frage 73

Frage
When you enable Multilingual Solutions you automatically get what solution categories?
Antworten
  • Master Solution and Translated Solution
  • Master Solution and Child Solution
  • Native Solution and Translated Solution
  • Draft Translation, Approved Translation, Published Translation

Frage 74

Frage
What are some of the capabilities of solutions?
Antworten
  • Solutions can be translated into other languages
  • Solutions can be categorized
  • Salesforce can automatically suggest solutions
  • Salesforce can automatically email solutions when a case is created

Frage 75

Frage
An approval request can be assigned to a user or a queue.
Antworten
  • True
  • False

Frage 76

Frage
What is true regarding approval process capabilities?
Antworten
  • If enabled, an approver can receive and reply responses via email.
  • Records are always locked for all users during an approval process.
  • Approval requests can only be assigned to users.
  • Approval requests can be sent via chatter for any standard or custom object that has been enabled for feed tracking.

Frage 77

Frage
What is _not_ correct regarding the Cloud Scheduler?
Antworten
  • You can invite up to 10 people to a meeting using cloud scheduler.
  • You can use Cloud Scheduler to request a meeting with a contact, lead, person account, or other Salesforce user.
  • Salesforce creates a unique Web page for your meeting that displays the proposed meeting times..
  • You can either propose meeting times or let Salesforce propose times for you.

Frage 78

Frage
The maximum number Active lookup filters is [blank_start]5[blank_end] per object (as of Winder '17).
Antworten
  • 5

Frage 79

Frage
The maximum number of Master-Detail relationship fields is [blank_start]2[blank_end] per object (as of Winter '17).
Antworten
  • 2

Frage 80

Frage
The maximum number of Roll-up Summary fields is [blank_start]10[blank_end] per object (as of 'Winter 17).
Antworten
  • 10

Frage 81

Frage
The maximum number of Active Workflow Rules (processes, workflow, assignment, auto-response, and escalation rules) is [blank_start]50[blank_end] per object (as of Winter '17).
Antworten
  • 50

Frage 82

Frage
The maximum number of Custom Relationship Fields is [blank_start]40[blank_end] per object (as of Winter '17). This includes both lookup and master-detail fields.
Antworten
  • 40

Frage 83

Frage
Sales Managers need to view and report on sales revenue across an entire company without having access to a custom object that tracks business expense reimbursement requests. Which permission should a system administrator enable in a custom profile to meet this requirement in a private sharing model?
Antworten
  • Read for Accounts
  • View All for Opportunities
  • View All Data
  • Read for Opportunities
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