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11846397
Reclamos 1
Description
Tarea semana 2
No tags specified
iacc iso 9001:2018 calidad
Flowchart by
Milton Bravo Pascal
, updated more than 1 year ago
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Created by
Milton Bravo Pascal
over 6 years ago
4
0
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Resource summary
Flowchart nodes
Comunicación del Cliente
Felicitaciones o sugerencias
Reclamos
Se envía al área correspondiente
Se envía estadística a la gerencia
Fin
asistente de calidad los clasifica
Se derivan al área correspondiente
Encargado de Calidad Evalúa la gestión
Se soluciono Encargado de calidad
SI Se envía respuesta y solución a cliente
Notificación interna de solución
NO se realiza cambio de producto o devolución del dinero
Se envía estadistica
Se notifica a Encargado de Calidad.
Notificación estadística a Gerencia
FIN
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