Herzberg's Two Factor Theory

Span of Mgmt

basic areas of business for managers (6)

Maslow's Hierarchy of Needs (KHS)

Upward Communication (KHS)

Systematic approach to decision making

3 basic ways to layout a facility

Adv and Disadv of Specialization

Just-in-Time Inventory

procurement

4 Ways departments are commonly organized?

Why delegation?

sustainability

Staffing function (King?)

mission statement

Customization

2 virtues that employees at KHS lack

Visual display of company's organizational structure (chain of command, staff relationships etc.)

Managing functions (5)

Organizational Structures (4)

Union Tactics

Meyers Briggs

Hawthorne Studies

Wage diff of men and women=acceptable when?

Job design strategies for motivation of employees

Team or group create collective work products?

Most pervasive law in HR

Theory X? Y? Z?

Advantages of Recruiting from Within

Compressed work week

Adv of diverse wrk force?

motivation

Management

Organizational Culture

Specialization

departmentalization

Degree of centralization

Adv of Teams

diagonal communications

Operations Management

Operations of Service Businessess

Planning and designing operation systems

Managing the supply chain

Human Relations

Classic theory of Motivation

Equity Theory

expectancy theory

Strategies for Motivating Employees

Human Resources Management (HRM)

Job Analysis

job description

job specification

Laws affecting HRM

Development

Employee Turnover

transfer

separations

Types of Wages

Profit Sharing

Benefits

collective bargaining

Affirmative Action

crisis management