| Question | Answer |
| What is a questionnaire? | Is a tool that allows gathering quantitative and qualitative data from individuals. |
| What is a response bias? | We speak of response bias techniques when there is a discrepancy between the actual opinion of the respondent and the data in the completed form. |
| What is a double-barreled question? | It combines two questions inside one. |
| What is leading question? | Elicits the contestant to asnwer what the administrator is expecting. |
| What is a likert-scale? | It's a rating scale, which contains statements of levels of agreement. |
| What does Jargon mean? | It refers to special phrases or words that are used in a specific field or branch of differents professions. |
| What is pilot testing? | Consists of giving a group of people the survey in order to check if the questions have problems, and to receive general feedback for the final survey. |
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