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10595178
CHAPTER 6 POWER & INFLUENCE TACTICS
Description
Mind Map on CHAPTER 6 POWER & INFLUENCE TACTICS, created by Shamsinar Ibrahim on 28/09/2017.
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Mind Map by
Shamsinar Ibrahim
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Created by
Shamsinar Ibrahim
over 6 years ago
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Resource summary
CHAPTER 6 POWER & INFLUENCE TACTICS
Annotations:
This chapter commonly appear in case study in the final.
Definition of Power
Capacity to Influence others
countervailing power
capacity to keep influential team, person, or organization in the exchange relationship
Sources of Power
legitimate
reward
coercive
expert
referent
Influence Tactics
behavior that change other's attitude
types of influence tacticcs
silent authority
assertiveness
coalition formation
persuasion
information control
impression management
upward appeal
Organizational Politics
condition support OP
minimize OP
Media attachments
Org Politic 1 (binary/octet-stream)
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