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Mediação de conflitos

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São oito só toda
Ander REIS
Mind Map by Ander REIS, updated more than 1 year ago
Ander REIS
Created by Ander REIS almost 7 years ago
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Resource summary

Mediação de conflitos
  1. técnicas para mediação sao 8
    1. a-geração de confiança
      1. escuta ativa perguntas circulares
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