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9497627
Design de Serviços
Description
É uma área interdisciplinar, focada na criação de experiências cuidadosamente planejadas. Sua ideia principal é transformar o serviço entregue em algo útil, utilizável , eficiente, eficaz e desejável.
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em busca da experiência wow
Mind Map by
Gleyci Nascimento
, updated more than 1 year ago
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Created by
Gleyci Nascimento
almost 7 years ago
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Resource summary
Design de Serviços
Era da produção
Produtos híbridos
O átomo que virou bit
Annotations:
o átomo que virou bit
mudança no conceito posse
mudança Mkt
Conexão com as pessoas
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