The Virtual Hub Policies Review

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Employees being hired for a regular position shall be issued a Probationary Appointment. While on probation, employees will be regularized even if the employee does not meet the Company’s performance standards/expectations. The standard probationary period is six (6) months which is the maximum as provided by law. While an employee is under probation, he shall be entitled to government-mandated benefits.

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When is the 13th month pay credited to employees? (Select all that apply)

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An employee should contact his/her supervisor at least ____ if he/she will be absent or late for his/her shift.

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If I am stuck with the task, the process I should be following to escalate it is:

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If I will be absent, it will be tagged as an authorized absence even if I don't have a supporting documentation as long as I have notified my supervisor ahead of time.

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Which among the statements are true?

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If a VA is going to be absent or late, he/she should contact his/her client first before anything else.

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Select the top priorities that the VA should complete at the start of his/her shift.

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The total duration of the screenshots, keyboard activity in Time Doctor per VA should be 7 hours and 30 minutes.

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I can willfully refuse, without any valid reason to to accept work, shift, assignment or specific instructions given by superior authority.

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I am allowed to browse any website as long as I have already completed my tasks.

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If I need help with my computer, I can move around equipment even if I have not yet informed my supervisor.

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I am not allowed to discuss any of these things to my client:

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An EOD report can be sent the next day as long as it is within 24 hours from end of shift.

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Multiple absences in a calendar month on the first offense will warrant a disciplinary action of:

This exam is to gauge your understanding of the key policies for The Virtual Hub.

The Virtual Hub Policies Review

When is the 13th month pay credited to employees? (Select all that apply)

An employee should contact his/her supervisor at least ____ if he/she will be absent or late for his/her shift.

If I am stuck with the task, the process I should be following to escalate it is:

If I will be absent, it will be tagged as an authorized absence even if I don't have a supporting documentation as long as I have notified my supervisor ahead of time.

Which among the statements are true?

If a VA is going to be absent or late, he/she should contact his/her client first before anything else.

Select the top priorities that the VA should complete at the start of his/her shift.

The total duration of the screenshots, keyboard activity in Time Doctor per VA should be 7 hours and 30 minutes.

I can willfully refuse, without any valid reason to to accept work, shift, assignment or specific instructions given by superior authority.

I am allowed to browse any website as long as I have already completed my tasks.

If I need help with my computer, I can move around equipment even if I have not yet informed my supervisor.

I am not allowed to discuss any of these things to my client:

An EOD report can be sent the next day as long as it is within 24 hours from end of shift.

Multiple absences in a calendar month on the first offense will warrant a disciplinary action of: