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Cisco IIT essentials (Chapter 7 - Laptops) Quiz on Chapter 7 - v4.1 - Laptops, created by groche on 20/11/2014.

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Chapter 7 - v4.1 - Laptops

Chapter 7 - v4.1 - Laptops

Question 1 of 22 Question 1 of 22

1

Which two statements are true of a laptop CPU when compared to a desktop CPU? (Choose two.)

Select one or more of the following:

  • The laptops operate at higher clock speeds.

  • The laptops are designed to produce less heat.

  • The laptop CPUs are interchangeable with desktop CPUs.

  • The laptops use smaller cooling devices.

  • The laptops consume more power.

Explanation

Question 2 of 22 Question 2 of 22

1

In the power management settings, which two devices can be set to turn off to conserve battery power? (Choose two.)

Select one or more of the following:

  • display

  • hard disk drive

  • memory

  • CPU

  • cooling fans

Explanation

Question 3 of 22 Question 3 of 22

1

What is the first step in the process of troubleshooting a laptop?

Select one of the following:

  • Identify the problem.

  • Verify full functionality.

  • Determine the exact cause.

  • Establish probable causes.

Explanation

Question 4 of 22 Question 4 of 22

1

What is the final task for a technician after troubleshooting a laptop?

Select one of the following:

  • Implement preventive measures.

  • Verify full functionality.

  • Correct the problem.

  • Document the problem and the solution.

Explanation

Question 5 of 22 Question 5 of 22

1

What can a user do to reconnect a laptop to a functioning wireless network after a laptop has been moved and the connection has been lost?

Select one of the following:

  • Recharge the battery.

  • Reboot the operating system.

  • Plug in the power cord to the wall outlet.

  • Change the orientation of the laptop.

Explanation

Question 6 of 22 Question 6 of 22

1

Why are SODIMMs well suited for laptops?

Select one of the following:

  • They are interchangeable with desktops.

  • They connect to external ports.

  • They do not produce heat.

  • They have a small form factor.

Explanation

Question 7 of 22 Question 7 of 22

1

An administrator tries to configure Power Options within Windows, but is unable to do so. What is the possible cause?

Select one of the following:

  • Thermal management has been enabled.

  • Wake-On-LAN has been enabled.

  • ACPI has not been enabled in the BIOS.

  • The administrator does not have user privileges to change the settings.

Explanation

Question 8 of 22 Question 8 of 22

1

A technician is trying to remove a SODIMM module from a laptop. What is the correct way to do this?

Select one of the following:

  • Desolder the SODIMM module.

  • Apply downward force on the SODIMM module.

  • Pull outward by holding the center of the SODIMM module.

  • Press outward on the clips that hold the sides of the SODIMM.

Explanation

Question 9 of 22 Question 9 of 22

1

What should a technician do prior to replacing a keyboard on a laptop?

Select one of the following:

  • Remove the outer casing of the laptop.

  • Remove the LCD screen.

  • Remove the power inverter.

  • Remove all sources of power from the laptop.

Explanation

Question 10 of 22 Question 10 of 22

1

Which two internal expansion slots in laptops are commonly used to install wireless adapter cards? (Choose two.)

Select one or more of the following:

  • PCIe

  • ISA

  • PCI

  • Mini-PCIe

  • PCI Express Micro

Explanation

Question 11 of 22 Question 11 of 22

1

What is the next step in the troubleshooting process after a solution has been implemented on a laptop?

Select one of the following:

  • Document the solution.

  • Verify the solution.

  • Return the device to the customer.

  • Ask the customer to explain the problem.

Explanation

Question 12 of 22 Question 12 of 22

1

A technician notices that a laptop display appears stretched and pixelated. What is a probable cause of this?

Select one of the following:

  • One of the RAM modules is failing.

  • The screen has been burned in.

  • The power management features are incorrectly set.

  • The power inverter is failing.

  • The display properties are incorrectly set.

Explanation

Question 13 of 22 Question 13 of 22

1

Which statement is true about laptops?

Select one of the following:

  • Most of the internal components that are designed for laptops cannot be used for desktops.

  • Laptop CPUs do not use cooling devices.

  • Laptops use fewer components than desktops use.

  • Laptop motherboards have standard form factors.

Explanation

Question 14 of 22 Question 14 of 22

1

What is a definition for CPU throttling?

Select one of the following:

  • the ability to modify CPU clock speed as needed

  • overclocking

  • upgrading the CPU without changing the motherboard

  • the sharing of processing between two or more cores

Explanation

Question 15 of 22 Question 15 of 22

1

What is the purpose of the eject button on a laptop docking station?

Select one of the following:

  • to open the CD/DVD tray

  • to disconnect a USB device

  • to detach the laptop from the docking station

  • to remove the laptop battery

Explanation

Question 16 of 22 Question 16 of 22

1

Which key sequence may be used to control whether the content of the screen will be presented on a built-in display or on an external display?

Select one of the following:

  • Alt +

  • Fn +

  • Shift +

  • Ctrl +

Explanation

Question 17 of 22 Question 17 of 22

1

What would be the most effective preventive maintenance routine for company laptops that are subject to high use?

Select one of the following:

  • a reactive routine that is performed only as needed

  • a proactive routine that is performed every six months

  • a reactive routine that is performed monthly

  • a proactive routine that is performed monthly and as needed

Explanation

Question 18 of 22 Question 18 of 22

1

To clean laptops, which two products are recommended? (Choose two.)

Select one or more of the following:

  • cotton swabs

  • mild cleaning solution

  • ammonia

  • car wax

  • rubbing alcohol

Explanation

Question 19 of 22 Question 19 of 22

1

A technician has been asked to decide which laptop components should be cleaned on a monthly basis as part of a maintenance routine. What are two examples of components that should be included? (Choose two.)

Select one or more of the following:

  • RAM

  • hard disk platters and heads

  • CPU

  • keyboard

  • exterior case

Explanation

Question 20 of 22 Question 20 of 22

1

A technician has installed a wireless Ethernet card in a Windows 7 laptop. Where would the technician configure a new wireless connection?

Select one of the following:

  • Control Panel > Internet Options

  • Control Panel > Networking and Sharing Center > Set up a new connection or network

  • Control Panel > Administrative Tools > Services

  • Control Panel > System > Device Manager

Explanation

Question 21 of 22 Question 21 of 22

1

Which component or components would be interchangeable between a laptop and and a desktop PC?

Select one of the following:

  • peripheral devices

  • CPU

  • power supply

  • motherboard

Explanation

Question 22 of 22 Question 22 of 22

1

A user needs to connect a Bluetooth device to a laptop. Which type of cable is needed to accomplish this?

Select one of the following:

  • EIA/TIA 232 cable

  • parallel cable

  • None. Bluetooth connections are wireless.

  • VGA cable

  • USB cable

Explanation

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