Stefanie Stanisl
Quiz by , created more than 1 year ago

This is the certification quiz of our new Workflow

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steven_sexton
Created by steven_sexton over 8 years ago
Deb Travers
Copied by Deb Travers over 8 years ago
Stefanie Stanisl
Copied by Stefanie Stanisl over 8 years ago
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New Workflow Certification

New Workflow Certification

Question 1 of 12

1

Do you need further training on any of the next subjects?

Select one or more of the following:

  • CEC and HPI

  • MAP and TFi questions

  • Execution area in UPICK

  • Carrying out effective interviews

  • Time management in Catenon

Explanation

Question 2 of 12

1

Who will now be responsible of making the final interviews?

Select one of the following:

  • Managers

  • Consultants

  • Clients

Explanation

Question 3 of 12

1

What is the Briefing Summary (Requirements)?

Select one of the following:

  • Is the Job Description of the role in Catenon's wording

  • It's a document with the Company's profile, role, must haves and nice to haves

  • A summary of the briefing document

Explanation

Question 4 of 12

1

How many validations will there be throughout the process?

Select one of the following:

  • 5

  • 4

  • 3

  • 6

Explanation

Question 5 of 12

1

What is the main purpose of the new Workflow?

Select one of the following:

  • To bring Catenon’s operations into an homogeneous working scheme, facilitating the communication between managers and consultants (no matter where they are), and rising today’s quality

  • Improving Catenon’s KPIs in every process – from the execution and the commercial perspective

  • Simplifying the follow-up of the process, both for managers and clients

  • All of the above

Explanation

Question 6 of 12

1

What are the “Must haves” of the position?

Select one of the following:

  • The mandatory characteristics of the role

  • Things that we need to include in the CSI

Explanation

Question 7 of 12

1

What document do we need to share with the client and upload as a contract attachment?

Select one of the following:

  • The Briefing Summary (or Requirements form)

  • The Longlist Validation

  • The Job Description

Explanation

Question 8 of 12

1

In terms of the follow-up, how frequently are we going to supervise the processes from now on?

Select one of the following:

  • Every week

  • Every month

Explanation

Question 9 of 12

1

Are we sharing the data with the Managing Directors?

Select one of the following:

  • True
  • False

Explanation

Question 10 of 12

1

Where does the Workflow come from?

Select one of the following:

  • Catenon’s best practices in all of our BUs

  • Benchmark from the market

  • A Harvard Business Review article

Explanation

Question 11 of 12

1

What are the quality elements we will measure in every process from now on?

Select one of the following:

  • Requirements form uploaded in UPICK, Log in shared with client, MAP and TFI questions, CSI created, Longlist validation uploaded in UPICK, SMART, Client Survey

  • MAP and TFI questions, CSI created and videos

  • Client’s satisfaction

  • None of the above

Explanation

Question 12 of 12

1

How will the client be involved in the process?

Select one or more of the following:

  • We’ll share the “Requirements form” with him + Client Area access + Client Survey

  • He’ll have complete access using the Client Area

  • We’ll have weekly phone calls

Explanation

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