Diploma Negotiating & Contracting (Section 4 : How commercial negotiations should be undertaken) Flashcards on 4.3 Communication Skills, created by sheenadonaldson2 on 25/10/2015.
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Created by sheenadonaldson2
over 8 years ago
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Close
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Created by sheenadonaldson2
over 8 years ago
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Types of Questions
Types of Non-verbal communication
Behaviours of sucessfull negotiators
1st order and 2nd order skills
Skills to build rapport
EQ - Emotional Intelligence
Explain Selective & Adaptive Listening
Explain Passive & Active Listening
