Miranda Martin
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AOL HR Quiz on PHR/SPHR REVIEW EXAM 1, created by Miranda Martin on 10/09/2016.

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Miranda Martin
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PHR/SPHR REVIEW EXAM 1

Question 1 of 24

1

Select from the dropdown list to complete the text.

The text defines ( human resource management, personnel administration, strategic management, human capital ) as "the design of formal systems in an organization to ensure the effective and efficient use of human talent to accomplish the organization goals."

Explanation

Question 2 of 24

1

Percentage wise, the fastest growing occupations are related to

Select one of the following:

  • education and skills training

  • the financial industry

  • information technology and healthcare

  • legal or regulatory compliance

Explanation

Question 3 of 24

1

Temporary workers, independent contractors, and leased employees are collectively referred to as

Select one of the following:

  • part-time workers

  • virtual employees

  • non-organizational employees

  • contingent workers

Explanation

Question 4 of 24

1

Why are companies increasing their use of contingent workers?

Select one of the following:

  • to reduce legal liability for employees

  • to avoid minimum wage payments

  • to replace employees taking voluntary early retirement

  • to meet affirmative action goals

Explanation

Question 5 of 24

1

Select from the dropdown list to complete the text.

It is anticipated that the white labor force will ( decline to about 73%, increase to over 80%, be less than 50%, total approximately 60% ) of the workforce by 2006.

Explanation

Question 6 of 24

1

Select from the dropdown list to complete the text.

Under the FMLA of 1993, employees are required to provide up to ( 12, 26, 18, 36 ) weeks of unpaid parental/family leave.

Explanation

Question 7 of 24

1

A common transformation during organizational reconstructing has been to

Select one of the following:

  • increase managerial control of the workforce

  • make organizations flatter by removing several layers of management

  • refocus the organization's attention on one overriding goal

  • change from a bureaucratic structure to one that is less formal

Explanation

Question 8 of 24

1

The central focus for HRM must be on

Select one of the following:

  • cost efficiency and the design of staffing strategies

  • ensuring employee satisfaction and personal well being

  • personnel policies

  • contributing to organizational success

Explanation

Question 9 of 24

1

Select from the dropdown list to complete the text.

( Productivity, Profitability, Effectiveness, Efficiency ) can be measured as the amount of output per employee.

Explanation

Question 10 of 24

1

Select from the dropdown list to complete the text.

Through ( HR planning, HR analysis, staffing, HR development ), managers attempt to anticipate forces that will influence the future supply of and demand for employees.

Explanation

Question 11 of 24

1

Select from the dropdown list to complete the text.

The aim of ( staffing, HR planning and analysis, human resource development, diversity assessment and training ) is to provide an adequate supply of qualified individuals to fill jobs in the organization.

Explanation

Question 12 of 24

1

HR development includes which of the following activities?

Select one of the following:

  • performance management

  • wage and salary administration

  • environmental scanning

  • diversity assessment and analysis

Explanation

Question 13 of 24

1

Select from the dropdown list to complete the text.

Workplace ( security, safety, monitoring, employee assistance programs ) has grown in importance in response to the increasing number of acts or workplace violence.

Explanation

Question 14 of 24

1

As the unemployment rate declines,

Select one of the following:

  • the need for overtime also declines

  • people available for work may be less educated, less skilled, or unwilling to work

  • it becomes easier to fill jobs

  • early retirement plans become more attractive

Explanation

Question 15 of 24

1

External environmental factors that affect the labor supply include

Select one of the following:

  • life-style choices of employees

  • corporate philosophy and mission

  • government influence

  • environmental scanning

Explanation

Question 16 of 24

1

A business that fails to offer competitive pay scales will often

Select one of the following:

  • have a generous benefits package

  • attract a committed workforce

  • have a much lower-quality workforce

  • employ "protected class" workers

Explanation

Question 17 of 24

1

In which of the following scheduling arrangements do employees work a set number of hours per day but vary starting and ending times?

Select one of the following:

  • virtual office

  • work sharing

  • flextime

  • compressed workday

Explanation

Question 18 of 24

1

In which of the following work arrangements do workers check in with an office concierge, carry their own nameplates with them, and are assigned to work cubicles or small offices?

Select one of the following:

  • telecommuting

  • hoteling

  • virtual office

  • contingent workplace

Explanation

Question 19 of 24

1

A comprehensive analysis of all current jobs provides a basis for

Select one of the following:

  • auditing jobs

  • an internal analysis of jobs and people

  • human asset accounting

  • forecasting what jobs will need to be done in the future

Explanation

Question 20 of 24

1

What is the basic source of data on employees and their skills?

Select one of the following:

  • employee evaluations

  • supervisory files

  • personnel update forms completed by employees

  • HR records of the organization

Explanation

Question 21 of 24

1

Select from the dropdown list to complete the text.

A(n) ( HR information system, human capital operation system, strategic personnel management system, mgmt tracking and evaluation system ) is an integrated system designed to provide information used in HR decision-making.

Explanation

Question 22 of 24

1

Which of the following is the most basic use of an HRIS in an organization?

Select one of the following:

  • centralization of all job postings

  • EEO and AA tracking

  • maintaining job description and job specification information

  • automation of payroll ad benefits activities

Explanation

Question 23 of 24

1

Controls must be built into the HRIS to

Select one of the following:

  • enable employees to readily access their personal files

  • restrict indiscriminate access to HRIS data on employees

  • permit supervisors to access and update the files of their subordinates

  • provide access to the system by "computer illiterates"

Explanation

Question 24 of 24

1

The internal supply of HR is influenced by

Select one of the following:

  • actions of competing employers

  • government regulations and pressures

  • training and development programs

  • changing workforce composition and patterns

Explanation