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PHR/SPHR REVIEW EXAM 1

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AOL HR Quiz on PHR/SPHR REVIEW EXAM 1, created by Miranda Martin on 10/09/2016.
Miranda Martin
Quiz by Miranda Martin, updated more than 1 year ago
Miranda Martin
Created by Miranda Martin over 7 years ago
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Resource summary

Question 1

Question
The text defines [blank_start]human resource management[blank_end] as "the design of formal systems in an organization to ensure the effective and efficient use of human talent to accomplish the organization goals."
Answer
  • human resource management
  • personnel administration
  • strategic management
  • human capital

Question 2

Question
Percentage wise, the fastest growing occupations are related to
Answer
  • education and skills training
  • the financial industry
  • information technology and healthcare
  • legal or regulatory compliance

Question 3

Question
Temporary workers, independent contractors, and leased employees are collectively referred to as
Answer
  • part-time workers
  • virtual employees
  • non-organizational employees
  • contingent workers

Question 4

Question
Why are companies increasing their use of contingent workers?
Answer
  • to reduce legal liability for employees
  • to avoid minimum wage payments
  • to replace employees taking voluntary early retirement
  • to meet affirmative action goals

Question 5

Question
It is anticipated that the white labor force will [blank_start]decline to about 73%[blank_end] of the workforce by 2006.
Answer
  • decline to about 73%
  • increase to over 80%
  • be less than 50%
  • total approximately 60%

Question 6

Question
Under the FMLA of 1993, employees are required to provide up to [blank_start]12[blank_end] weeks of unpaid parental/family leave.
Answer
  • 12
  • 26
  • 18
  • 36

Question 7

Question
A common transformation during organizational reconstructing has been to
Answer
  • increase managerial control of the workforce
  • make organizations flatter by removing several layers of management
  • refocus the organization's attention on one overriding goal
  • change from a bureaucratic structure to one that is less formal

Question 8

Question
The central focus for HRM must be on
Answer
  • cost efficiency and the design of staffing strategies
  • ensuring employee satisfaction and personal well being
  • personnel policies
  • contributing to organizational success

Question 9

Question
[blank_start]Productivity[blank_end] can be measured as the amount of output per employee.
Answer
  • Productivity
  • Profitability
  • Effectiveness
  • Efficiency

Question 10

Question
Through [blank_start]HR planning[blank_end], managers attempt to anticipate forces that will influence the future supply of and demand for employees.
Answer
  • HR planning
  • HR analysis
  • staffing
  • HR development

Question 11

Question
The aim of [blank_start]staffing[blank_end] is to provide an adequate supply of qualified individuals to fill jobs in the organization.
Answer
  • staffing
  • HR planning and analysis
  • human resource development
  • diversity assessment and training

Question 12

Question
HR development includes which of the following activities?
Answer
  • performance management
  • wage and salary administration
  • environmental scanning
  • diversity assessment and analysis

Question 13

Question
Workplace [blank_start]security[blank_end] has grown in importance in response to the increasing number of acts or workplace violence.
Answer
  • security
  • safety
  • monitoring
  • employee assistance programs

Question 14

Question
As the unemployment rate declines,
Answer
  • the need for overtime also declines
  • people available for work may be less educated, less skilled, or unwilling to work
  • it becomes easier to fill jobs
  • early retirement plans become more attractive

Question 15

Question
External environmental factors that affect the labor supply include
Answer
  • life-style choices of employees
  • corporate philosophy and mission
  • government influence
  • environmental scanning

Question 16

Question
A business that fails to offer competitive pay scales will often
Answer
  • have a generous benefits package
  • attract a committed workforce
  • have a much lower-quality workforce
  • employ "protected class" workers

Question 17

Question
In which of the following scheduling arrangements do employees work a set number of hours per day but vary starting and ending times?
Answer
  • virtual office
  • work sharing
  • flextime
  • compressed workday

Question 18

Question
In which of the following work arrangements do workers check in with an office concierge, carry their own nameplates with them, and are assigned to work cubicles or small offices?
Answer
  • telecommuting
  • hoteling
  • virtual office
  • contingent workplace

Question 19

Question
A comprehensive analysis of all current jobs provides a basis for
Answer
  • auditing jobs
  • an internal analysis of jobs and people
  • human asset accounting
  • forecasting what jobs will need to be done in the future

Question 20

Question
What is the basic source of data on employees and their skills?
Answer
  • employee evaluations
  • supervisory files
  • personnel update forms completed by employees
  • HR records of the organization

Question 21

Question
A(n) [blank_start]HR information system[blank_end] is an integrated system designed to provide information used in HR decision-making.
Answer
  • HR information system
  • human capital operation system
  • strategic personnel management system
  • mgmt tracking and evaluation system

Question 22

Question
Which of the following is the most basic use of an HRIS in an organization?
Answer
  • centralization of all job postings
  • EEO and AA tracking
  • maintaining job description and job specification information
  • automation of payroll ad benefits activities

Question 23

Question
Controls must be built into the HRIS to
Answer
  • enable employees to readily access their personal files
  • restrict indiscriminate access to HRIS data on employees
  • permit supervisors to access and update the files of their subordinates
  • provide access to the system by "computer illiterates"

Question 24

Question
The internal supply of HR is influenced by
Answer
  • actions of competing employers
  • government regulations and pressures
  • training and development programs
  • changing workforce composition and patterns
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