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ITN 106 - Microcomputer Operating Systems Exam Prep. Includes Chapters 3, 7, 9, 10, 11, 12.

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ITN 106 - Mid Term Exam Prep

Question 1 of 127

1

Fill the blank space to complete the text.

By default, Windows does not display in Windows Explorer.

Explanation

Question 2 of 127

1

Fill the blank space to complete the text.

A(n) folder is often used to compress files to a smaller size so they can more easily be sent by e-mail.

Explanation

Question 3 of 127

1

Fill the blank space to complete the text.

The is a window containing several small utility programs called applets that are used to manage hardware, software, users, and the system.

Explanation

Question 4 of 127

1

Fill the blank space to complete the text.

The gives a wealth of information about installed hardware and software, the current system configuration, and currently running programs.

Explanation

Question 5 of 127

1

The initial screen that is displayed when an OS has a GUI interface loaded

Select one of the following:

  • Desktop

  • Action Center

  • Device drivers

  • Network and Sharing center

  • Child directories

  • Navigation pane

Explanation

Question 6 of 127

1

A tool that lists errors and issues that need attention

Select one of the following:

  • Navigation pane

  • Network and Sharing center

  • Action Center

  • Device drivers

Explanation

Question 7 of 127

1

A utility that can be used to solve a failed network connection

Select one of the following:

  • Desktop

  • Action Center

  • Device drivers

  • Network and Sharing center

  • Child directories

  • Navigation pane

Explanation

Question 8 of 127

1

A directory that is housed inside another a directory

Select one of the following:

  • Desktop

  • Action Center

  • Device drivers

  • Network and Sharing center

  • Child directories

  • Navigation pane

Explanation

Question 9 of 127

1

Found on the left side of the Windows Explorer or Computer window

Select one of the following:

  • Desktop

  • Action Center

  • Device drivers

  • Network and Sharing center

  • Child directories

  • Navigation pane

Explanation

Question 10 of 127

1

Fill the blank space to complete the text.

The simplest way to find out if a system can be upgraded to Windows 7 is to download, install, and run the .

Explanation

Question 11 of 127

1

Fill the blank space to complete the text.

A(n) allows you to install the new OS without disturbing the old one so you can booth to either OS.

Explanation

Question 12 of 127

1

Once the virtual machine wizard is complete, the new virtual machine is listed in the ____________________ window.

Select one of the following:

  • explorer

  • active directory

  • image deployment

  • virtual machine

Explanation

Question 13 of 127

1

The process of copying an entire hard drive to another bootable media device is called __________________.

Select one of the following:

  • virtualization

  • drive imaging

  • partition

  • clean install

Explanation

Question 14 of 127

1

Select from the dropdown lists to complete the text.

Match each term with the correct statement below.

A network where resources are managed by centralized computers: ( client/server network, file system, Active Directory, standard image, answer file, batch file )

Overall structure an OS uses to name, store, and organize files on a volume: ( client/server network, file system, Active Directory, standard image, answer file, batch file )

The directory database used by Windows Server to control resources on a network: ( client/server network, file system, Active Directory, standard image, answer file, batch file )

A copy of an entire hard drive that includes Windows 7, drivers, and applications that are standard to all the computers that might use that copy: ( client/server network, file system, Active Directory, standard image, answer file, batch file )

Used during an unattended installation: ( client/server network, file system, Active Directory, standard image, answer file, batch file )

Contains a list of OS commands that are executed as a group: ( client/server network, file system, Active Directory, standard image, answer file, batch file )

Explanation

Question 15 of 127

1

A ____________________ goes to a customer site in response to a service call.

Select one of the following:

  • PC Support Technician

  • PC Service Technician

  • Technical Retail Associate

  • Bench Technician

  • Help-Desk Technician

Explanation

Question 16 of 127

1

_________________ sponsors the A+ Certification Program and manages the exams.

Select one of the following:

  • CompTIA

  • Microsoft

  • Linux

  • Oracle

Explanation

Question 17 of 127

1

The job isn’t finished until the ___________________ is done.

Select one of the following:

  • paperwork

  • logs

  • installation

  • testing

Explanation

Question 18 of 127

1

A _________________ PC is designed to play and possibly record music, photos, movies, and video on a TV or large monitor screen.

Select one of the following:

  • HTPC (Home Theater PC)

  • Personal

  • Receiver

  • Virtual

Explanation

Question 19 of 127

1

____________________ happens over time as Windows writes files, deletes files, and writes new files to your drive.

Select one of the following:

  • fragmentation

  • disk cleanup

  • low-level formatting

  • defragmentation

Explanation

Question 20 of 127

1

____________________ restores the system to its condition at the time a snapshot was taken of the system settings and configuration.

Select one of the following:

  • system restore

  • quick format

  • formatting

  • shadow copy

Explanation

Question 21 of 127

1

As you work at the command prompt, you can use ____________________ characters in a filename to say that the command applies to a group of files or to abbreviate a filename if you do not know the entire name.

Select one of the following:

  • wildcard

  • asterisks

  • period

  • backslash

Explanation

Question 22 of 127

1

Space on the disk is marked as ____________________ if it has not yet been partitioned.

Select one of the following:

  • unallocated

  • allocated

  • mount point

  • simple volume

Explanation

Question 23 of 127

1

Rearranges files on the drive into as few segments as possible

Select one of the following:

  • Defragmenting

  • Virtual memory

  • restore points

  • Dynamic volumes

  • Mounted drive

  • Basic disk

Explanation

Question 24 of 127

1

Used to enhance the amount of RAM in a system

Select one of the following:

  • Virtual memory

  • Defragmenting

  • restore points

  • Dynamic volumes

  • Mounted drive

  • Basic disk

Explanation

Question 25 of 127

1

Snapshots of the system and include Windows system files that have changed

Select one of the following:

  • Defragmenting

  • Virtual memory

  • restore points

  • Dynamic volumes

  • Mounted drive

  • Basic disk

Explanation

Question 26 of 127

1

A volume that can be accessed by way of a folder on another volume so that the folder has more available space

Select one of the following:

  • Defragmenting

  • Virtual memory

  • restore points

  • Dynamic volumes

  • Mounted drive

  • Basic disk

Explanation

Question 27 of 127

1

If an application is listed as ____________________ in the Task Manager Applications tab, you can end it by selecting it and clicking the End Task button at the bottom of the window.

Select one of the following:

  • not responding

  • unresponsive

  • stopped

  • pending

Explanation

Question 28 of 127

1

Windows 7/Vista ____________ uses a flash drive or secure digital (SD) memory card to boost hard drive performance.

Select one of the following:

  • ReadyBoost

  • Virtual Memory

  • Kernel Mode

  • Executive Services

Explanation

Question 29 of 127

1

Fill the blank space to complete the text.

A(n) is caused when an application does not properly release memory allocated to it that it no longer needs.

Explanation

Question 30 of 127

1

To find out what changes were made to the system at a specific time use the ________________.

Select one of the following:

  • Event Viewer

  • Reliability Monitor

  • Resource Monitor

  • Performance Monitor

Explanation

Question 31 of 127

1

For Windows 7, the ____________________ tracks problems with applications, hardware, and Windows.

Select one of the following:

  • Action Center

  • Control Panel

  • Task Manager

  • Problem Reports and Solutions

Explanation

Question 32 of 127

1

If a _____________ that an application relies on has failed to start, make sure it has an Automatic or Manual startup setting.

Select one of the following:

  • Service

  • Process

  • Thread

  • Task

Explanation

Question 33 of 127

1

If you can identify the approximate date the error started, you may be able to use _________________ to revert the system to a state before the problem occurred.

Select one of the following:

  • System Restore

  • System Recovery

  • Event Viewer

  • Reliability Monitor

Explanation

Question 34 of 127

1

To solve ____________________ stop errors after Windows startup, use the web to research the error message.

Select one of the following:

  • Blue Screen

  • Registry

  • Application

  • Hardware

Explanation

Question 35 of 127

1

Fill the blank space to complete the text.

GUI stands for

Explanation

Question 36 of 127

1

Four main functions of the Operating System

Select one or more of the following:

  • Provide a user interface

  • Manage files

  • Manage hardware

  • Manage applications

  • Provides Security

  • Process Management

  • Control of System Performance

Explanation

Question 37 of 127

1

assignment of a problem to someone higher in the support chain

Select one of the following:

  • escalate

  • call tracking

  • HAV

  • copyright

  • chain of custody

  • virtualization server

Explanation

Question 38 of 127

1

software that records the progress and resolution of a problem ticket

Select one of the following:

  • escalate

  • call tracking

  • HAV

  • copyright

  • chain of custody

  • virtualization server

Explanation

Question 39 of 127

1

a technology that enhances the processor support for VMs

Select one of the following:

  • escalate

  • call tracking

  • HAV

  • copyright

  • chain of custody

  • virtualization server

Explanation

Question 40 of 127

1

the legal ability to make duplicates of a work

Select one of the following:

  • escalate

  • call tracking

  • HAV

  • copyright

  • chain of custody

  • virtualization server

Explanation

Question 41 of 127

1

documentation that includes exactly what, when, and from whom evidence was collected

Select one of the following:

  • escalate

  • call tracking

  • HAV

  • copyright

  • chain of custody

  • virtualization server

Explanation

Question 42 of 127

1

provides a virtual desktop for users on multiple client machines

Select one of the following:

  • escalate

  • call tracking

  • HAV

  • copyright

  • chain of custody

  • virtualization server

Explanation

Question 43 of 127

1

Lets you view the applications and processes running on your computer as well as information about process and memory performance, network activity, and user activity

Select one of the following:

  • Task Manager

  • Service

  • Registry

  • Windows Experience Index

  • Windows 7/Vista ReadyBoost

  • kernel

Explanation

Question 44 of 127

1

A program that runs in the background and is called on by other programs to perform a background task

Select one of the following:

  • Task Manager

  • Service

  • Registry

  • Windows Experience Index

  • Windows 7/Vista ReadyBoost

  • kernel

Explanation

Question 45 of 127

1

A database designed with a treelike structure that contains configuration information for Windows, users, software applications, and installed hardware devices

Select one of the following:

  • Task Manager

  • Service

  • Registry

  • Windows Experience Index

  • Windows 7/Vista ReadyBoost

  • kernel

Explanation

Question 46 of 127

1

Evaluates key system components to give a high-level view of the computer’s performance

Select one of the following:

  • Task Manager

  • Service

  • Registry

  • Windows Experience Index

  • Windows 7/Vista ReadyBoost

  • kernel

Explanation

Question 47 of 127

1

Uses a flash drive or secure digital (SD) memory card to boost hard drive performance

Select one of the following:

  • Task Manager

  • Service

  • Registry

  • Windows Experience Index

  • Windows 7/Vista ReadyBoost

  • kernel

Explanation

Question 48 of 127

1

The core of the OS that is responsible for interacting with hardware

Select one of the following:

  • Task Manager

  • Service

  • Registry

  • Windows Experience Index

  • Windows 7/Vista ReadyBoost

  • kernel

Explanation

Question 49 of 127

1

A Windows utility that protects system files and keeps a cache of current system files in case it needs to refresh a damaged file

Select one of the following:

  • System File Checker

  • Tasklist

  • File association

  • Blue screen of death

  • Default program

  • Taskkill

Explanation

Question 50 of 127

1

A command used to find the ID number of each running process

Select one of the following:

  • System File Checker

  • Tasklist

  • File association

  • Blue screen of death

  • Default program

  • Taskkill

Explanation

Question 51 of 127

1

The relationship between a file type and a supporting application

Select one of the following:

  • System File Checker

  • Tasklist

  • File association

  • Blue screen of death

  • Default program

  • Taskkill

Explanation

Question 52 of 127

1

Another name for a stop error, which happens when processes running in kernel mode encounter a problem and Windows must stop the system

Select one of the following:

  • System File Checker

  • Tasklist

  • File association

  • Blue screen of death

  • Default program

  • Taskkill

Explanation

Question 53 of 127

1

A program associated with a file extension

Select one of the following:

  • System File Checker

  • Tasklist

  • File association

  • Blue screen of death

  • Default program

  • Taskkill

Explanation

Question 54 of 127

1

A command that uses the process ID to stop a process

Select one of the following:

  • System File Checker

  • Tasklist

  • File association

  • Blue screen of death

  • Default program

  • Taskkill

Explanation

Question 55 of 127

1

Aero user interface

Select one of the following:

  • The Windows 7/Vista 3D user interface that gives a glassy appearance. Also called Aero glass.

  • A portion of the name of a file that indicates how the file is organized or formatted, the type of content in the file, and what program uses the file. In command lines, the file extension follows the filename and is separated from it by a period, for example, Msd.exe, where exe is the file extension.

  • A minor update to software that corrects an error, adds a feature, or addresses security issues. Also called an update. Compare to service pack.

  • A collection of several patches or updates that is installed as a single update to an OS or application.

Explanation

Question 56 of 127

1

device driver

Select one of the following:

  • A program stored on the hard drive that tells the computer how to communicate with a hardware device such as a printer or modem.

  • Software that controls a computer. An OS controls how system resources are used and provides a user interface, a way of managing hardware and software, and ways to work with files.

  • A collection of several patches or updates that is installed as a single update to an OS or application.

  • A program that runs in the background to support or serve Windows or an application.

Explanation

Question 57 of 127

1

file extension

Select one of the following:

  • A portion of the name of a file that indicates how the file is organized or formatted, the type of content in the file, and what program uses the file. In command lines, the file extension follows the filename and is separated from it by a period, for example, Msd.exe, where exe is the file extension.

  • The main directory, at the top of the top-down hierarchical structure of subdirectories, created when a hard drive or disk is first formatted. In Linux, it’s indicated by a forward slash. In DOS and Windows, it’s indicated by a backward slash.

  • A bar normally located at the bottom of the Windows desktop, displaying information about open programs and providing quick access to others.

  • The primary Windows 7/Vista utility used to manage network connections.

Explanation

Question 58 of 127

1

folder attributes

Select one of the following:

  • The properties assigned to a folder. Examples of folder attributes are read-only and hidden status.

  • A program stored on the hard drive that tells the computer how to communicate with a hardware device such as a printer or modem.

  • A Windows tool that provides details about a system, including installed hardware and software, the current system configuration, and currently running programs. The program file is Msinfo32.exe.

  • A primary partition that has been assigned a drive letter and can be formatted with a file system such as NTFS. Compare to logical drive.

Explanation

Question 59 of 127

1

graphical user interface (GUI)

Select one of the following:

  • An interface that uses graphics as compared to a command-driven interface.

  • A program stored on the hard drive that tells the computer how to communicate with a hardware device such as a printer or modem.

  • The Windows 7/Vista 3D user interface that gives a glassy appearance. Also called Aero glass.

  • A minor update to software that corrects an error, adds a feature, or addresses security issues. Also called an update. Compare to service pack.

  • A program that runs in the background to support or serve Windows or an application.

Explanation

Question 60 of 127

1

Network and Sharing Center

Select one of the following:

  • The primary Windows 7/Vista utility used to manage network connections.

  • Software that controls a computer. An OS controls how system resources are used and provides a user interface, a way of managing hardware and software, and ways to work with files.

  • A program stored on the hard drive that tells the computer how to communicate with a hardware device such as a printer or modem.

  • A Windows tool that provides details about a system, including installed hardware and software, the current system configuration, and currently running programs. The program file is Msinfo32.exe.

  • A program that runs in the background to support or serve Windows or an application.

Explanation

Question 61 of 127

1

operating system (OS)

Select one of the following:

  • Software that controls a computer. An OS controls how system resources are used and provides a user interface, a way of managing hardware and software, and ways to work with files.

  • A minor update to software that corrects an error, adds a feature, or addresses security issues. Also called an update. Compare to service pack.

  • The primary Windows 7/Vista utility used to manage network connections.

  • A primary partition that has been assigned a drive letter and can be formatted with a file system such as NTFS. Compare to logical drive.

Explanation

Question 62 of 127

1

patch

Select one of the following:

  • A minor update to software that corrects an error, adds a feature, or addresses security issues. Also called an update. Compare to service pack.

  • A program that runs in the background to support or serve Windows or an application.

  • A collection of several patches or updates that is installed as a single update to an OS or application.

  • A program stored on the hard drive that tells the computer how to communicate with a hardware device such as a printer or modem.

  • The Windows 7/Vista 3D user interface that gives a glassy appearance. Also called Aero glass.

Explanation

Question 63 of 127

1

service pack

Select one of the following:

  • A collection of several patches or updates that is installed as a single update to an OS or application.

  • A minor update to software that corrects an error, adds a feature, or addresses security issues. Also called an update. Compare to service pack.

  • A primary partition that has been assigned a drive letter and can be formatted with a file system such as NTFS. Compare to logical drive.

  • A Windows tool that provides details about a system, including installed hardware and software, the current system configuration, and currently running programs. The program file is Msinfo32.exe.

Explanation

Question 64 of 127

1

System Information

Select one of the following:

  • A Windows tool that provides details about a system, including installed hardware and software, the current system configuration, and currently running programs. The program file is Msinfo32.exe.

  • A bar normally located at the bottom of the Windows desktop, displaying information about open programs and providing quick access to others.

  • A minor update to software that corrects an error, adds a feature, or addresses security issues. Also called an update. Compare to service pack.

  • Software that controls a computer. An OS controls how system resources are used and provides a user interface, a way of managing hardware and software, and ways to work with files.

  • A portion of the name of a file that indicates how the file is organized or formatted, the type of content in the file, and what program uses the file. In command lines, the file extension follows the filename and is separated from it by a period, for example, Msd.exe, where exe is the file extension.

  • The properties assigned to a folder. Examples of folder attributes are read-only and hidden status.

Explanation

Question 65 of 127

1

batch file

Select one of the following:

  • A text file containing a series of OS commands. Autoexec.bat is a batch file.

  • A startup menu that gives the user the choice of which operating system to load, such as Windows XP or Windows 7 which are both installed on the same system, creating a dual boot.

  • Primary Windows tool for managing hardware.

  • The ability to boot using either of two different OSs, such as Windows XP and Windows 7. Also called multiboot.

Explanation

Question 66 of 127

1

boot loader menu

Select one of the following:

  • A startup menu that gives the user the choice of which operating system to load, such as Windows XP or Windows 7 which are both installed on the same system, creating a dual boot.

  • A computer concept whereby one computer (the client) requests information from another computer (the server).

  • In the Windows setup program, the option used to overwrite the existing operating system and applications, producing a clean installation of the OS. The main advantage is that problems with the old OS are not carried forward.

  • The ability to boot using either of two different OSs, such as Windows XP and Windows 7. Also called multiboot.

  • Making an exact image of a hard drive, including partition information, boot sectors, operating system installation, and application software to replicate the hard drive on another system or recover from a hard drive crash. Also called disk cloning or disk imaging.

  • Primary Windows tool for managing hardware.

Explanation

Question 67 of 127

1

clean install

Select one of the following:

  • Used to overwrite the existing operating system and applications when installing Windows on a hard drive.

  • A Windows server directory database and service that is used in managing a domain to allow for a single point of administration for all shared resources on a network, including files, peripheral devices, databases, web sites, users, and services.

  • A group of settings that can be applied to older drivers or applications that might cause them to work in Windows using a newer version of Windows than the one the programs were designed to use.

  • Primary Windows tool for managing hardware.

  • In the Windows setup program, the option used to overwrite the existing operating system and applications, producing a clean installation of the OS. The main advantage is that problems with the old OS are not carried forward.

  • The ability to boot using either of two different OSs, such as Windows XP and Windows 7. Also called multiboot.

  • Making an exact image of a hard drive, including partition information, boot sectors, operating system installation, and application software to replicate the hard drive on another system or recover from a hard drive crash. Also called disk cloning or disk imaging.

Explanation

Question 68 of 127

1

compatibility mode

Select one of the following:

  • A group of settings that can be applied to older drivers or applications that might cause them to work in Windows using a newer version of Windows than the one the programs were designed to use.

  • In the Windows setup program, the option used to overwrite the existing operating system and applications, producing a clean installation of the OS. The main advantage is that problems with the old OS are not carried forward.

  • A Windows server directory database and service that is used in managing a domain to allow for a single point of administration for all shared resources on a network, including files, peripheral devices, databases, web sites, users, and services.

  • A text file containing a series of OS commands. Autoexec.bat is a batch file.

  • A startup menu that gives the user the choice of which operating system to load, such as Windows XP or Windows 7 which are both installed on the same system, creating a dual boot.

Explanation

Question 69 of 127

1

custom installation

Select one of the following:

  • In the Windows setup program, the option used to overwrite the existing operating system and applications, producing a clean installation of the OS. The main advantage is that problems with the old OS are not carried forward.

  • The ability to boot using either of two different OSs, such as Windows XP and Windows 7. Also called multiboot.

  • Making an exact image of a hard drive, including partition information, boot sectors, operating system installation, and application software to replicate the hard drive on another system or recover from a hard drive crash. Also called disk cloning or disk imaging.

  • Used to overwrite the existing operating system and applications when installing Windows on a hard drive.

Explanation

Question 70 of 127

1

drive imaging

Select one of the following:

  • Making an exact image of a hard drive, including partition information, boot sectors, operating system installation, and application software to replicate the hard drive on another system or recover from a hard drive crash. Also called disk cloning or disk imaging.

  • The ability to boot using either of two different OSs, such as Windows XP and Windows 7. Also called multiboot.

  • A Windows server directory database and service that is used in managing a domain to allow for a single point of administration for all shared resources on a network, including files, peripheral devices, databases, web sites, users, and services.

  • A startup menu that gives the user the choice of which operating system to load, such as Windows XP or Windows 7 which are both installed on the same system, creating a dual boot.

  • A text file containing a series of OS commands. Autoexec.bat is a batch file.

  • A group of settings that can be applied to older drivers or applications that might cause them to work in Windows using a newer version of Windows than the one the programs were designed to use.

  • Used to overwrite the existing operating system and applications when installing Windows on a hard drive.

Explanation

Question 71 of 127

1

file system

Select one of the following:

  • The overall structure that an OS uses to name, store, and organize fi les on a disk. Examples of file systems are NTFS and FAT32. Windows is always installed on a volume that uses the NTFS file system.

  • An International Organization for Standardization image that contains an image of a disc, including the fi le system used.

  • A division of a hard drive that can hold volumes. Using the MBR system, Windows can support up to four partitions on one hard drive.

  • A primary partition that has been assigned a drive letter and can be formatted with a file system such as NTFS. Compare to logical drive.

Explanation

Question 72 of 127

1

homegroup

Select one of the following:

  • A type of peer-to-peer network where each computer shares files, folders, libraries, and printers with other computers in the homegroup. Access to the homegroup is secured using a homegroup password.

  • A division of a hard drive that can hold volumes. Using the MBR system, Windows can support up to four partitions on one hard drive.

  • An International Organization for Standardization image that contains an image of a disc, including the fi le system used.

  • The overall structure that an OS uses to name, store, and organize fi les on a disk. Examples of file systems are NTFS and FAT32. Windows is always installed on a volume that uses the NTFS file system.

  • A primary partition that has been assigned a drive letter and can be formatted with a file system such as NTFS. Compare to logical drive.

Explanation

Question 73 of 127

1

ISO image

Select one of the following:

  • An International Organization for Standardization image that contains an image of a disc, including the fi le system used.

  • A division of a hard drive that can hold volumes. Using the MBR system, Windows can support up to four partitions on one hard drive.

  • A primary partition that has been assigned a drive letter and can be formatted with a file system such as NTFS. Compare to logical drive.

  • One or more logical machines created within one physical machine.

Explanation

Question 74 of 127

1

partition

Select one of the following:

  • A division of a hard drive that can hold volumes. Using the MBR system, Windows can support up to four partitions on one hard drive.

  • One or more logical machines created within one physical machine.

  • An International Organization for Standardization image that contains an image of a disc, including the fi le system used.

  • A primary partition that has been assigned a drive letter and can be formatted with a file system such as NTFS. Compare to logical drive.

Explanation

Question 75 of 127

1

virtual machine (VM)

Select one of the following:

  • One or more logical machines created within one physical machine.

  • A primary partition that has been assigned a drive letter and can be formatted with a file system such as NTFS. Compare to logical drive.

  • A division of a hard drive that can hold volumes. Using the MBR system, Windows can support up to four partitions on one hard drive.

  • An International Organization for Standardization image that contains an image of a disc, including the fi le system used.

Explanation

Question 76 of 127

1

volume

Select one of the following:

  • A primary partition that has been assigned a drive letter and can be formatted with a file system such as NTFS. Compare to logical drive.

  • One or more logical machines created within one physical machine.

  • A division of a hard drive that can hold volumes. Using the MBR system, Windows can support up to four partitions on one hard drive.

  • An International Organization for Standardization image that contains an image of a disc, including the fi le system used.

Explanation

Question 77 of 127

1

Windows 7 Enterprise

Select one of the following:

  • A Windows operating system that includes additional features over Windows 7 Professional. The major additional features include BitLocker Drive Encryption used to encrypt an entire hard drive and support for multiple languages. The edition does not include Windows DVD Maker. Multiple site licenses are available.

  • A Windows operating system that is similar to Windows 7 Home Basic, but includes additional features.

  • A Windows operating system that is intended for business users. You can purchase multiple site licenses (also called volume licensing) using this edition.

  • A Windows operating system that includes every Windows 7 feature. Multiple licenses are not available with this edition.

Explanation

Question 78 of 127

1

Windows 7 Home Premium

Select one of the following:

  • A Windows operating system that is similar to Windows 7 Home Basic, but includes additional features.

  • A Windows operating system that includes additional features over Windows 7 Professional. The major additional features include BitLocker Drive Encryption used to encrypt an entire hard drive and support for multiple languages. The edition does not include Windows DVD Maker. Multiple site licenses are available.

  • A Windows operating system that is intended for business users. You can purchase multiple site licenses (also called volume licensing) using this edition.

  • A Windows operating system that includes every Windows 7 feature. Multiple licenses are not available with this edition.

Explanation

Question 79 of 127

1

Windows 7 Professional

Select one of the following:

  • A Windows operating system that is intended for business users. You can purchase multiple site licenses (also called volume licensing) using this edition.

  • A Windows operating system that includes every Windows 7 feature. Multiple licenses are not available with this edition.

  • A Windows operating system that is similar to Windows 7 Home Basic, but includes additional features.

  • A Windows operating system that includes additional features over Windows 7 Professional. The major additional features include BitLocker Drive Encryption used to encrypt an entire hard drive and support for multiple languages. The edition does not include Windows DVD Maker. Multiple site licenses are available.

Explanation

Question 80 of 127

1

Windows 7 Ultimate

Select one of the following:

  • A Windows operating system that includes every Windows 7 feature. Multiple licenses are not available with this edition.

  • A Windows operating system that is intended for business users. You can purchase multiple site licenses (also called volume licensing) using this edition.

  • A Windows operating system that is similar to Windows 7 Home Basic, but includes additional features.

  • A Windows operating system that includes additional features over Windows 7 Professional. The major additional features include BitLocker Drive Encryption used to encrypt an entire hard drive and support for multiple languages. The edition does not include Windows DVD Maker. Multiple site licenses are available.

Explanation

Question 81 of 127

1

call tracking

Select one of the following:

  • A system that tracks the dates, times, and transactions of help-desk or on-site PC support calls, including the problem presented, the issues addressed, who did what, and when and how each call was resolved.

  • Documentation that tracks evidence used in an investigation and includes exactly what, when, and from whom the evidence was collected, the condition of the evidence, and how the evidence was secured while in possession of a responsible party.

  • When a technician passes a customer’s problem to higher organizational levels because he or she cannot solve the problem.

  • The right to copy the work that belongs to the creators of the works or others to whom the creator transfers this right.

Explanation

Question 82 of 127

1

chain of custody

Select one of the following:

  • Documentation that tracks evidence used in an investigation and includes exactly what, when, and from whom the evidence was collected, the condition of the evidence, and how the evidence was secured while in possession of a responsible party.

  • The right to copy the work that belongs to the creators of the works or others to whom the creator transfers this right.

  • When a technician passes a customer’s problem to higher organizational levels because he or she cannot solve the problem.

  • The act of making unauthorized copies of original software, which violates the Federal Copyright Act of 1976.

Explanation

Question 83 of 127

1

copyright

Select one of the following:

  • The right to copy the work that belongs to the creators of the works or others to whom the creator transfers this right.

  • The act of making unauthorized copies of original software, which violates the Federal Copyright Act of 1976.

  • Documentation that tracks evidence used in an investigation and includes exactly what, when, and from whom the evidence was collected, the condition of the evidence, and how the evidence was secured while in possession of a responsible party.

  • A computer that has an operating system, but has little computer power and might only need to support a browser used to communicate with a virtualization server.

Explanation

Question 84 of 127

1

hypervisor

Select one of the following:

  • Virtual machine software that can provide one or more virtual machines.

  • A regular desktop computer or laptop that is sometimes used as a client by a virtualization server.

  • A computer that has an operating system, but has little computer power and might only need to support a browser used to communicate with a virtualization server.

  • A computer that serves up virtual machines to multiple client computers and provides a virtual desktop for users on these client machines.

Explanation

Question 85 of 127

1

thick client

Select one of the following:

  • A regular desktop computer or laptop that is sometimes used as a client by a virtualization server.

  • A computer that has an operating system, but has little computer power and might only need to support a browser used to communicate with a virtualization server.

  • A computer that serves up virtual machines to multiple client computers and provides a virtual desktop for users on these client machines.

  • Virtual machine software that can provide one or more virtual machines.

Explanation

Question 86 of 127

1

thin client

Select one of the following:

  • A computer that has an operating system, but has little computer power and might only need to support a browser used to communicate with a virtualization server.

  • A computer that serves up virtual machines to multiple client computers and provides a virtual desktop for users on these client machines.

  • A regular desktop computer or laptop that is sometimes used as a client by a virtualization server.

  • Virtual machine software that can provide one or more virtual machines.

Explanation

Question 87 of 127

1

virtualization server

Select one of the following:

  • A computer that serves up virtual machines to multiple client computers and provides a virtual desktop for users on these client machines.

  • A computer that has an operating system, but has little computer power and might only need to support a browser used to communicate with a virtualization server.

  • A regular desktop computer or laptop that is sometimes used as a client by a virtualization server.

  • Virtual machine software that can provide one or more virtual machines.

Explanation

Question 88 of 127

1

active partition

Select one of the following:

  • The primary partition on the hard drive that boots the OS. Windows calls the active partition the system partition.

  • The hard drive partition where the Windows OS is stored. The system partition and the boot partition may be different partitions.

  • A way to partition one or more hard drives, so that the drives can work together to store data in order to increase space for data or to provide fault tolerance or improved performance. Also see RAID. Compare to basic disk.

  • The only partition on a hard drive that can contain more than one logical drive. In Windows, a hard drive can have only a single extended partition. Compare

Explanation

Question 89 of 127

1

Automated System Recovery (ASR)

Select one of the following:

  • The Windows XP process that allows you to restore an entire hard drive volume or logical drive to its state at the time the backup of the volume was made.

  • To rewrite a fi le to a disk in one contiguous chain of clusters, thus speeding up data retrieval.

  • A Windows utility that enables you to delete temporary fi les to free up space on a drive.

  • A file that has been written to different portions of the disk so that it is not in contiguous clusters.

Explanation

Question 90 of 127

1

boot partition

Select one of the following:

  • The hard drive partition where the Windows OS is stored. The system partition and the boot partition may be different partitions.

  • The primary partition on the hard drive that boots the OS. Windows calls the active partition the system partition.

  • A way to partition one or more hard drives, so that the drives can work together to store data in order to increase space for data or to provide fault tolerance or improved performance. Also see RAID. Compare to basic disk.

  • The only partition on a hard drive that can contain more than one logical drive. In Windows, a hard drive can have only a single extended partition. Compare

Explanation

Question 91 of 127

1

defragment

Select one of the following:

  • To rewrite a fi le to a disk in one contiguous chain of clusters, thus speeding up data retrieval.

  • The Windows XP process that allows you to restore an entire hard drive volume or logical drive to its state at the time the backup of the volume was made.

  • A table on a hard drive or floppy disk used by the FAT file system that tracks the clusters used to contain a file.

  • A file that has been written to different portions of the disk so that it is not in contiguous clusters.

Explanation

Question 92 of 127

1

Disk Cleanup

Select one of the following:

  • A Windows utility that enables you to delete temporary fi les to free up space on a drive.

  • To rewrite a fi le to a disk in one contiguous chain of clusters, thus speeding up data retrieval.

  • The Windows XP process that allows you to restore an entire hard drive volume or logical drive to its state at the time the backup of the volume was made.

  • A Windows 7/Vista command prompt window that allows commands that require administrative privileges.

Explanation

Question 93 of 127

1

dynamic disk

Select one of the following:

  • A way to partition one or more hard drives, so that the drives can work together to store data in order to increase space for data or to provide fault tolerance or improved performance. Also see RAID. Compare to basic disk.

  • The hard drive partition where the Windows OS is stored. The system partition and the boot partition may be different partitions.

  • The primary partition on the hard drive that boots the OS. Windows calls the active partition the system partition.

  • The only partition on a hard drive that can contain more than one logical drive. In Windows, a hard drive can have only a single extended partition. Compare

Explanation

Question 94 of 127

1

extended partition

Select one of the following:

  • The only partition on a hard drive that can contain more than one logical drive. In Windows, a hard drive can have only a single extended partition. Compare

  • The primary partition on the hard drive that boots the OS. Windows calls the active partition the system partition.

  • The hard drive partition where the Windows OS is stored. The system partition and the boot partition may be different partitions.

  • A way to partition one or more hard drives, so that the drives can work together to store data in order to increase space for data or to provide fault tolerance or improved performance. Also see RAID. Compare to basic disk.

Explanation

Question 95 of 127

1

file allocation table (FAT)

Select one of the following:

  • A table on a hard drive or floppy disk used by the FAT file system that tracks the clusters used to contain a file.

  • A file that has been written to different portions of the disk so that it is not in contiguous clusters.

  • A Windows utility that enables you to delete temporary fi les to free up space on a drive.

  • The Windows XP process that allows you to restore an entire hard drive volume or logical drive to its state at the time the backup of the volume was made.

Explanation

Question 96 of 127

1

fragmented files

Select one of the following:

  • A file that has been written to different portions of the disk so that it is not in contiguous clusters.

  • To rewrite a fi le to a disk in one contiguous chain of clusters, thus speeding up data retrieval.

  • A table on a hard drive or floppy disk used by the FAT file system that tracks the clusters used to contain a file.

Explanation

Question 97 of 127

1

Globally Unique Identifier Partition Table (GUID or GPT)

Select one of the following:

  • A partitioning system installed on a hard drive that can support 128 partitions and is recommended for drives larger than 2 TB.

  • A portion or all of a hard drive extended partition that is treated by the operating system as though it were a physical drive or volume. Each logical drive is assigned a drive letter, such as drive F, and contains a file system. Compare

  • The first sector on a hard drive, which contains the partition table and a program the BIOS uses to boot an OS from the drive.

  • A Windows XP technique to provide fault tolerance whereby one hard drive duplicates another hard drive.

Explanation

Question 98 of 127

1

logical drives

Select one of the following:

  • A portion or all of a hard drive extended partition that is treated by the operating system as though it were a physical drive or volume. Each logical drive is assigned a drive letter, such as drive F, and contains a file system. Compare

  • A division of a hard drive that can hold volumes. Using the MBR system, Windows can support up to four partitions on one hard drive.

  • A method whereby the OS uses the hard drive as though it were RAM. Also see

  • Several methods of configuring multiple hard drives to store data to increase volume size and improve performance, or to ensure that if one hard drive fails, the data is still available from another hard drive.

Explanation

Question 99 of 127

1

Master Boot Record (MBR)

Select one of the following:

  • The first sector on a hard drive, which contains the partition table and a program the BIOS uses to boot an OS from the drive.

  • The Windows swap file that is used to hold the virtual memory that is used to enhance physical memory installed in a system.

  • A database that Windows uses to store hardware and software configuration information, user preferences, and setup information.

  • A partitioning system installed on a hard drive that can support 128 partitions and is recommended for drives larger than 2 TB.

Explanation

Question 100 of 127

1

mirroring

Select one of the following:

  • A Windows XP technique to provide fault tolerance whereby one hard drive duplicates another hard drive.

  • Several methods of configuring multiple hard drives to store data to increase volume size and improve performance, or to ensure that if one hard drive fails, the data is still available from another hard drive.

  • A method whereby the OS uses the hard drive as though it were RAM. Also see

  • A partitioning system installed on a hard drive that can support 128 partitions and is recommended for drives larger than 2 TB.

Explanation

Question 101 of 127

1

Pagefile.sys

Select one of the following:

  • The Windows swap file that is used to hold the virtual memory that is used to enhance physical memory installed in a system.

  • A portion or all of a hard drive extended partition that is treated by the operating system as though it were a physical drive or volume. Each logical drive is assigned a drive letter, such as drive F, and contains a file system. Compare

  • The first sector on a hard drive, which contains the partition table and a program the BIOS uses to boot an OS from the drive.

  • A database that Windows uses to store hardware and software configuration information, user preferences, and setup information.

  • A snapshot of the Windows system, usually made before installation of new hardware or applications.

Explanation

Question 102 of 127

1

partition

Select one of the following:

  • A division of a hard drive that can hold volumes. Using the MBR system, Windows can support up to four partitions on one hard drive.

  • A database that Windows uses to store hardware and software configuration information, user preferences, and setup information.

  • A portion or all of a hard drive extended partition that is treated by the operating system as though it were a physical drive or volume. Each logical drive is assigned a drive letter, such as drive F, and contains a file system. Compare

  • A partitioning system installed on a hard drive that can support 128 partitions and is recommended for drives larger than 2 TB.

Explanation

Question 103 of 127

1

RAID (redundant array of inexpensive disks or redundant array of independent disks)

Select one of the following:

  • Several methods of configuring multiple hard drives to store data to increase volume size and improve performance, or to ensure that if one hard drive fails, the data is still available from another hard drive.

  • A division of a hard drive that can hold volumes. Using the MBR system, Windows can support up to four partitions on one hard drive.

  • A method whereby the OS uses the hard drive as though it were RAM. Also see

  • A partitioning system installed on a hard drive that can support 128 partitions and is recommended for drives larger than 2 TB.

Explanation

Question 104 of 127

1

registry

Select one of the following:

  • A database that Windows uses to store hardware and software configuration information, user preferences, and setup information.

  • The Windows swap file that is used to hold the virtual memory that is used to enhance physical memory installed in a system.

  • The first sector on a hard drive, which contains the partition table and a program the BIOS uses to boot an OS from the drive.

Explanation

Question 105 of 127

1

restore point

Select one of the following:

  • A snapshot of the Windows system, usually made before installation of new hardware or applications.

  • A method whereby the OS uses the hard drive as though it were RAM. Also see

  • A database that Windows uses to store hardware and software configuration information, user preferences, and setup information.

  • The Windows swap file that is used to hold the virtual memory that is used to enhance physical memory installed in a system.

  • The first sector on a hard drive, which contains the partition table and a program the BIOS uses to boot an OS from the drive.

Explanation

Question 106 of 127

1

virtual memory

Select one of the following:

  • A method whereby the OS uses the hard drive as though it were RAM. Also see

  • A database that Windows uses to store hardware and software configuration information, user preferences, and setup information.

  • Several methods of configuring multiple hard drives to store data to increase volume size and improve performance, or to ensure that if one hard drive fails, the data is still available from another hard drive.

  • A portion or all of a hard drive extended partition that is treated by the operating system as though it were a physical drive or volume. Each logical drive is assigned a drive letter, such as drive F, and contains a file system. Compare

Explanation

Question 107 of 127

1

Computer Management (Compmgmt.msc)

Select one of the following:

  • A Windows console that contains several administrative tools used by support technicians to manage the local computer or other computers on the network.

  • A Windows tool useful for troubleshooting problems with Windows, applications, and hardware. It displays logs of significant events such as a hardware or network failure, OS failure, OS error messages, a device or service that has failed to start, or General Protection Faults.

  • The low-level part of Windows, written specifically for each CPU technology, so that only the HAL must change when platform components change.

  • The portion of an OS that is responsible for interacting with the hardware.

Explanation

Question 108 of 127

1

Event Viewer (Eventvwr.msc)

Select one of the following:

  • A Windows tool useful for troubleshooting problems with Windows, applications, and hardware. It displays logs of significant events such as a hardware or network failure, OS failure, OS error messages, a device or service that has failed to start, or General Protection Faults.

  • The portion of an OS that is responsible for interacting with the hardware.

  • A Windows 7 utility that provides information about problems and errors that happen over time.

  • A Windows utility that lets you view the applications and processes running on your computer as well as information about process and memory performance, network activity, and user activity.

  • A Windows utility that can identify what processes are launched at startup and can temporarily disable a process from loading.

Explanation

Question 109 of 127

1

HAL (hardware abstraction layer)

Select one of the following:

  • The low-level part of Windows, written specifically for each CPU technology, so that only the HAL must change when platform components change.

  • A Windows utility to build customized consoles. These consoles can be saved to a fi le with an .msc file extension.

  • A database that Windows uses to store hardware and software configuration information, user preferences, and setup information.

  • A Windows utility that can identify what processes are launched at startup and can temporarily disable a process from loading.

  • A Windows utility that lets you view the applications and processes running on your computer as well as information about process and memory performance, network activity, and user activity.

Explanation

Question 110 of 127

1

kernel

Select one of the following:

  • The portion of an OS that is responsible for interacting with the hardware.

  • A Windows tool useful for troubleshooting problems with Windows, applications, and hardware. It displays logs of significant events such as a hardware or network failure, OS failure, OS error messages, a device or service that has failed to start, or General Protection Faults.

  • A Windows console that contains several administrative tools used by support technicians to manage the local computer or other computers on the network.

  • A Windows 7/Vista utility that uses a flash drive or secure digital (SD) memory card to boost hard drive performance.

  • Each process that the CPU is aware of; a single task that is part of a longer task or request from a program.

  • The portion of an OS that relates to the user and to applications.

Explanation

Question 111 of 127

1

Microsoft Management Console (MMC)

Select one of the following:

  • A Windows utility to build customized consoles. These consoles can be saved to a fi le with an .msc file extension.

  • A Windows 7 utility that provides information about problems and errors that happen over time.

  • A Windows tool that monitors the performance of the processor, memory, hard drive, and network.

  • A Windows utility that can identify what processes are launched at startup and can temporarily disable a process from loading.

Explanation

Question 112 of 127

1

process

Select one of the following:

  • A program that is running under the authority of the shell, together with the system resources assigned to it.

  • Each process that the CPU is aware of; a single task that is part of a longer task or request from a program.

  • A Windows utility that can be installed in a console window by Microsoft Management Console.

  • The portion of an OS that relates to the user and to applications.

Explanation

Question 113 of 127

1

registry

Select one of the following:

  • A database that Windows uses to store hardware and software configuration information, user preferences, and setup information.

  • The portion of an OS that relates to the user and to applications.

  • process

  • The low-level part of Windows, written specifically for each CPU technology, so that only the HAL must change when platform components change.

  • The portion of an OS that is responsible for interacting with the hardware.

Explanation

Question 114 of 127

1

Reliability Monitor

Select one of the following:

  • A Windows 7 utility that provides information about problems and errors that happen over time.

  • A Windows tool that monitors the performance of the processor, memory, hard drive, and network.

  • A Windows utility that can identify what processes are launched at startup and can temporarily disable a process from loading.

  • A Windows utility that lets you view the applications and processes running on your computer as well as information about process and memory performance, network activity, and user activity.

  • A Windows utility to build customized consoles. These consoles can be saved to a fi le with an .msc file extension.

Explanation

Question 115 of 127

1

Resource Monitor

Select one of the following:

  • A Windows tool that monitors the performance of the processor, memory, hard drive, and network.

  • A Windows 7 utility that provides information about problems and errors that happen over time.

  • A Windows utility that lets you view the applications and processes running on your computer as well as information about process and memory performance, network activity, and user activity.

  • A Windows utility that can identify what processes are launched at startup and can temporarily disable a process from loading.

  • A Windows tool useful for troubleshooting problems with Windows, applications, and hardware. It displays logs of significant events such as a hardware or network failure, OS failure, OS error messages, a device or service that has failed to start, or General Protection Faults.

  • A Windows console that contains several administrative tools used by support technicians to manage the local computer or other computers on the network.

Explanation

Question 116 of 127

1

snap-ins

Select one of the following:

  • A Windows utility that can be installed in a console window by Microsoft Management Console.

  • A Windows utility that can identify what processes are launched at startup and can temporarily disable a process from loading.

  • A Windows console that contains several administrative tools used by support technicians to manage the local computer or other computers on the network.

  • A Windows utility to build customized consoles. These consoles can be saved to a fi le with an .msc file extension.

Explanation

Question 117 of 127

1

System Configuration (Msconfig.exe)

Select one of the following:

  • A Windows utility that can identify what processes are launched at startup and can temporarily disable a process from loading.

  • A Windows utility that lets you view the applications and processes running on your computer as well as information about process and memory performance, network activity, and user activity.

  • A Windows utility that can be installed in a console window by Microsoft Management Console.

  • A Windows 7/Vista utility that uses a flash drive or secure digital (SD) memory card to boost hard drive performance.

  • A Windows 7 utility that provides information about problems and errors that happen over time.

Explanation

Question 118 of 127

1

Task Manager (Taskmgr.exe)

Select one of the following:

  • A Windows utility that lets you view the applications and processes running on your computer as well as information about process and memory performance, network activity, and user activity.

  • A Windows utility that can identify what processes are launched at startup and can temporarily disable a process from loading.

  • A Windows tool that monitors the performance of the processor, memory, hard drive, and network.

  • A Windows 7 utility that provides information about problems and errors that happen over time.

Explanation

Question 119 of 127

1

Each process that the CPU is aware of; a single task that is part of a longer task or request from a program.

Select one of the following:

  • thread

  • process

Explanation

Question 120 of 127

1

blue screen of death (BSOD)

Select one of the following:

  • A Windows error that occurs in kernel mode, which is displayed against a blue screen and causes the system to halt. Also called a stop error.

  • A command that returns the process identify (PID), which is a number that identifies each running process.

  • A command that uses the process PID to kill a process.

  • A utility that is used to register component services used by an installed application.

  • A Microsoft Management Console snap-in that can be used to register components used by installed applications.

Explanation

Question 121 of 127

1

Component Services (also called COM+)

Select one of the following:

  • A Microsoft Management Console snap-in that can be used to register components used by installed applications.

  • A tool in the Administrative Tools group of Control Panel that is used to allow data files to be connected to applications they normally would not use.

  • A utility that is used to register component services used by an installed application.

  • Using administrative privileges to perform an operation when you are not logged on with an account that has these privileges.

Explanation

Question 122 of 127

1

Data Sources Open Database Connectivity (ODBC)

Select one of the following:

  • A tool in the Administrative Tools group of Control Panel that is used to allow data files to be connected to applications they normally would not use.

  • A Microsoft Management Console snap-in that can be used to register components used by installed applications.

  • A utility that is used to register component services used by an installed application.

  • Using administrative privileges to perform an operation when you are not logged on with an account that has these privileges.

Explanation

Question 123 of 127

1

file association

Select one of the following:

  • The association between a data file and an application that is determined by the file extension.

  • A utility that is used to register component services used by an installed application.

  • A command that returns the process identify (PID), which is a number that identifies each running process.

  • A Windows 7/Vista utility used to test memory.

Explanation

Question 124 of 127

1

Memory Diagnostics

Select one of the following:

  • A Windows 7/Vista utility used to test memory.

  • A utility that is used to register component services used by an installed application.

  • A Microsoft Management Console snap-in that can be used to register components used by installed applications.

  • A tool in the Administrative Tools group of Control Panel that is used to allow data files to be connected to applications they normally would not use.

Explanation

Question 125 of 127

1

Regsvr32

Select one of the following:

  • A utility that is used to register component services used by an installed application.

  • A command that uses the process PID to kill a process.

  • A command that returns the process identify (PID), which is a number that identifies each running process.

  • The association between a data file and an application that is determined by the file extension.

Explanation

Question 126 of 127

1

A command that uses the process PID to kill a process.

Select one of the following:

  • Taskkill

  • Tasklist

Explanation

Question 127 of 127

1

A command that returns the process identify (PID), which is a number that identifies each running process.

Select one of the following:

  • Tasklist

  • Taskkill

Explanation

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