Paid Subscription Service Terms and Conditions

These Paid Subscription Service Terms and Conditions are in addition to the Terms and Conditions pursuant to which Examtime Limited, Trading as GoConqr, (“we”) supply any and all of the services made available on our websites www.examtime.com and www.goconqr.com or any and all of our other related websites, any and all of their subdomains, any and all of their mobile versions, any and all of their Mobile Applications, access to databases and content, the opportunity to create and share content and the opportunity to create and participate in Groups, Forums and Discussions (“the Service”).

For purposes of this Agreement, a User who pays for any portion of the Site or Service shall be referred to as Paid Subscriber. As a paid subscriber, you must agree to the payment terms presented to you at the time you sign up on for the paid subscription service.

1. Subscription payment

The GoConqr premium service can be subscribed for through a Web Browser or via Mobile through the App Store or Google Play.

a. Subscribing through a Web Browser

When subscribing via a web browser, you will be asked to supply certain financial information including, without limitation, credit card information. You understand that any such information will be treated by ExamTime Limited and its payment service providers in the manner as required in EU legislation. You represent that all information that you provide to ExamTime Limited will be accurate, current and complete. You agree to pay all charges incurred by you or any users of your account and/or credit card (or other applicable payment mechanism) at the price(s) in effect when such charges are incurred. For subscribers outside the EU, liability for VAT or other consumer taxes levied in your locality will rest with the subscriber.

By subscribing as a paid subscriber you agree that we are authorised to charge you a recurring fee, plus any applicable taxes or other charges as may be required, when due and payable. Fees and charges are payable before the paid Subscription Service is activated.

Regardless of the method of payment, it is your sole responsibility to advise ExamTime Limited of any billing problems or discrepancies within thirty (30) days after such discrepancies or problems become known to you. Your Card issuer agreement governs the use of your designated Card account in connection with any fee, purchase or Service; you must refer exclusively to such issuer agreement, and not this Agreement, to determine your rights and liabilities as a Cardholder.

A confirmation email will be issued to you confirming your transaction. Your transaction will also appear on your credit card statement. Please keep the email confirmation as evidence of your subscription.

b. Subscription through a Mobile App Service.

When subscribing through a mobile app service the payment will be processed by the Service Provider and you agree to be bound by the terms and conditions of the service provider.

2. Renewal

a. Subscribing through a Web Browser

Your paid subscription will automatically renew on the anniversary (monthly or annual) of the date when you first subscribed to the service.

Subscribers can downgrade their subscription at any time (see Cancellations). Please check your initial subscription confirmation email to ascertain your initial date of subscription.

You are responsible to ensure that the credit card associated with your account or subscription is up to date, that information posted in connection with it is accurate, and that you are authorised to use it. If the Company cannot charge your credit card, we may cancel or suspend your subscription and you may lose access to the Service and any data associated with your subscription.

b. Subscription through a Mobile App Service.

Your subscription will automatically be renewed by your Service Provider on the anniversary of the date when you first subscribed to the service.

Subscribers can downgrade their subscription at any time (see Cancellations). This must be done via the Service Provider through which you purchased the mobile application.

You are responsible for ensuring that all payment details required by your Service Provider are up to date at the time of renewal. If payment is not received by the Service Provider than your Subscription may be suspended and you may lose access to the Service and any data associated with your subscription

3. Coupons and promotions

You acknowledge that the amount billed to your Card account each month or year may vary due to coupons or other promotions. For example, your paid subscription service may begin at a special discounted rate, followed by a higher price after the promotional rate has ended. You agree to accept responsibility for all payments specified in any promotion.

4. Termination

ExamTime Limited reserves the right to terminate you subscription at any time and to refund to you the unused portion of your subscription.

5. Changes in the service offered

At Renewal Examtime Limited reserves the right to change the price of the subscription service that you have signed up for. Changes will be advised to you a minimum of 14 days prior to your renewal date. Where changes in price are implemented the subscriber will have the option to downgrade or opt-out of the paid Subscription Service by following the instructions provided with the notification of the change in price.

6. Cancellations

You may cancel your Web Browser paid subscription service at the end of your current subscription service period (monthly or yearly) by following the steps outlined here.

Cancellation of the Paid Subscription Service will take effect at the end of the current billing period for which advance payment has been made. Up to the end of the current billing period access to the subscription service will remain in place.

At the renewal date you will be switched to the reduced plan of your choice. You will be subject to the quotas and features on the reduced plan. If you are above the new quotas, your account will be put on hold, and you will be asked to amend your resources to fit with the reduced plan.

Cancellation of a Mobile Subscription must be done via the Service Provider through which you purchased the Mobile Application.

7. Refunds

All paid Subscription Service fees and charges are non-refundable unless the company fail to deliver the paid Subscription Service as promised.

There shall be no refunds or credits for unused or partially used subscription periods.

8. Standalone Features

ExamTime Limited reserves the right to introduce additional features to existing services which may be included as a part of, or separately priced from, current levels of the paid Subscription Service.

9. Cooling off period

You agree that there is no cooling off period for the Paid Subscription Service, as the service will begin immediately after you have confirmed your subscription. As stated in the Code of EU Online Rights, Section II, Chapter 10, the right for withdrawal from a contract does not apply when a service has begun and you are notified and agree to these terms in advance of the commencement of the service.

10. Legislation

Examtime Limited is a Republic of Ireland registered company. The Registered Office of the company is 2nd Floor, Unit 2B, Parkview House, Beech Hill Office Campus, Dublin 4, Ireland. Contracts in relation to the Services and any subscriptions in relation to the Services and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by Irish law. Any dispute or claim arising out of or in connection with such Contracts and any subscriptions or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of Ireland.

Examtime Limited adheres to all Irish and European legislation with regard to Consumer Protection and Data Protection.

11. Changes to our Terms and Conditions

Any changes that we may make to our terms and conditions in the future will be posted on this page.

This page was last updated on 08/04/16.

12. Billing questions can be directed to:

Customer Service Department ExamTime Limited 2nd Floor, Unit 2B, Parkview House, Beech Hill Office Campus, Dublin 4, Ireland, billing@goconqr.com