11117322
Pregunta 1
Pregunta
Hemispheric lateralisation refers to:
Respuesta
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transfers from long- to short-term memory.
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transfers from short- to long-term memory.
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information flow from the nervous system to the brain.
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different types of activities being controlled by each side of the brain.
Pregunta 2
Pregunta
High-involvement learning:
Respuesta
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occurs primarily in response to television commercials.
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occurs when the individual is motivated to learn the material.
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is rare in consumer behaviour.
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is not very effective.
Pregunta 3
Pregunta
Households in the __________ group would more often purchase piano lessons.
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full nest I
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single parent I
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young single
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full nest II
Pregunta 4
Pregunta
How can a firm influence problem recognition?
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by altering either the desired state or the perceptions of the existing state
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through the use of advertising
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by highlighting the importance of an existing discrepancy
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All of the given answers are correct.
Pregunta 5
Pregunta
Husband-dominant decisions generally occur with the purchase of:
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cars
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alcohol.
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houses.
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cars and alcohol.
Pregunta 6
Pregunta
If a consumer has a high-performance expectation for a product and after use performance is perceived as worse than expected, this consumer will be:
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non-satisfied.
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satisfied.
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dissatisfied
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unsatisfied
Pregunta 7
Pregunta
If you want consumers to stay longer, you should:
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use slow background music.
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use fast background music.
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play music that the target market does not like.
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keep the environment quiet.
Pregunta 8
Pregunta
In general consumers use convenience outlets for:
Respuesta
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high-involvement purchases.
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purchases of durable goods.
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services
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routine purchases.
Pregunta 9
Pregunta
In general, adopter categories:
Respuesta
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are product-category specific.
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are composed of similar individuals across numerous product categories.
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change frequently for the same product category.
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are not useful to marketing managers.
Pregunta 10
Pregunta
In most individuals, the left brain appears to control:
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rational thought.
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emotions.
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verbal material.
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both rational thought and verbal material
Pregunta 11
Pregunta
In order to utilise situational influences, a marketer must be able to understand:
Respuesta
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the strength of the situational influence.
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how situational influences may change over time.
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when specific situational influences occur.
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all of the given answers
Pregunta 12
Pregunta
In the text it is suggested that subliminal messages:
Respuesta
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do not present a threat to the general public.
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area clearly being used by marketers.
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do not attract media attention.
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are always deliberate.
Pregunta 13
Pregunta
In using social stratification to develop marketing strategy, the following steps should be followed:
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1. Make marketing mix decisions; 2. Target social strata; 3. Relate status variables to product consumption; 4. Develop product position.
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1. Target social strata; 2. Relate status variables to product consumption; 3. Make marketing mix decisions; 4. Develop product position.
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1. Relate status variables to product consumption; 2. Target social strata; 3. Develop product position; 4. Make marketing mix decisions.
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1. Relate status variables to product consumption; 2. Make marketing mix decisions; 3. Develop product position; 4. Target social strata.
Pregunta 14
Pregunta
Indirect appeals are often necessary to reach:
Respuesta
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perceptual motives.
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articulated motives.
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social motives.
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none of the given answers.
Pregunta 15
Pregunta
Individuals drawn to a store by an advertised item most often:
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do not purchase anything.
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do not purchase the advertised item but purchase one or more other items.
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purchase only the advertised item.
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purchase the advertised item and one or more additional items.
Pregunta 16
Pregunta
Information processing is:
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a series of activities by which decision rules are applied to information.
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a series of activities by which information is retrieved from memory and used to make a decision.
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the conversion of estimates, predictions and generalised relationships into facts.
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none of the given answers.
Pregunta 17
Pregunta
Insecure consumers who purchase only popular brands, because of insecurity, may be influenced by the __________________ motive.
Respuesta
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causation
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ego-defensive
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consistency
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categorisation
Pregunta 18
Pregunta
Knowing the subjective discretionary income of a consumer is important for marketers because:
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it is useful in predicting the use of financial services.
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for some product categories it can predict purchases that family income cannot.
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it adds predictive power to total family income.
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All of the given answers are correct.
Pregunta 19
Pregunta
Knowledge and attitudes about stores, products and brands that are important for actual purchase are examples of:
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indirectly relevant consumer learning.
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directly relevant consumer learning.
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consumer decision process.
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indirectly relevant consumer learning and directly relevant consumer learning.
Pregunta 20
Pregunta
Laggards:
Respuesta
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enjoy social interaction but do not like to spend money.
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tend to be relatively dogmatic.
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never adopt innovations.
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All of the given answers are correct.
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