3221548
Descripción
Test por tatyfurnieles_01, actualizado hace más de 1 año
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Creado por tatyfurnieles_01
hace más de 8 años
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Pregunta 1
Pregunta
what is the meaning of business correspondence:
Respuesta
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write and receive letters in his day to-day transactions, which may be called business correspondence
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Business letter is the process of accomplishing a business transaction in written form
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Communication through exchange of letters is known as correspondence
Pregunta 2
Pregunta
What is business letter:
Respuesta
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It is a letter written in formal language, used when writing from one business organization to another
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consist of the basic foundations for the presentation of a formal letter
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It is a letter written in formal or informal language, used when writing from one business organization to another
Pregunta 3
Pregunta
which are the principals Characteristic in business correspondence?
Respuesta
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courteous,correct,clear,concise,complete
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coherent,correct,complete,concrete,concise
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complete,convincing,correct,clear,concrete
Pregunta 4
Pregunta
Intra office communication should be :
Respuesta
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intern, outside organisation,email,memo,colleagues
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within organisation,colleagues ,different department,email,memo,levels,letters
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external,within organisation, clients,email,memo,colleagues
Pregunta 5
Pregunta
what is the most common way to write the day in English:
Respuesta
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Day/month/year
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Year/month/day
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Month/day/year
Pregunta 6
Pregunta
what is the meaning of "CC"
Respuesta
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extracopies
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courtesy copy
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complementary closing
Pregunta 7
Pregunta
what is the synonym of acknowledgement:
Respuesta
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refusal
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recognition
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complaint
Pregunta 8
Pregunta
How may types of business letter you can find:
Respuesta
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10
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7
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6
Pregunta 9
Pregunta
the complementary closing can be formal and informal
Respuesta
- True
- False
Pregunta 10
Pregunta
The reference line is placed between one and four lines below the date
Respuesta
- True
- False
Pregunta 11
Pregunta
Complaint letter is Writing a formal letter of complaint remains an effective way to alert a company to a problem. This page includes guidelines for structuring your complaint, suggestions for style, and example letters.
Respuesta
- True
- False
Pregunta 12
Pregunta
The types of business letter are:
adjustment,complaint,personal,acknowledgment,quotation
Respuesta
- True
- False
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